Loved the breakfast, room, beds and the extraordinary service. I would stay here again in a heartbeat and felt sad to leave. The staff manages to “slow you down” from the moment you walk in, they recalled which room we stayed at and that we were hotel guests; it was exceptional. The hotel itself is something special and you feel blessed to be allowed to stay here. Would recommend staying here to anyone.

The coffee at the restaurant and breakfast tastes terrible, like Senseo. In my personal opinion at a five star hotel, the coffee should be freshly made by baristas. The nespresso in the hotel room is better. There was a small bin missing at the toilet, which means that if you as a woman have your time of the month, you need to cross the room with a little plastic bag so you can deposit it in the bathroom or bin in the room. It can cause uncomfortable situations.

It’s just a beautiful hotel, a great location, staff is amazing, genuinely professional and incomparable to my last stay 10 years ago. The rooms are just really well thought out with quality furnitures. Very comfortable bed

Some of the equipment in the room was damaged but nothing too serious. The problem with the hotel is the prize, it’s as expensive as an equivalent offer in Paris which is puzzling. They charge 45 euros per night for the parking while the standard room is close to 400. Same with breakfast, eggs are not included, you have to pay extra when the starting price is already at 38 euros. Quality is there though.

Beautiful hotel with an amazing atmosphere. Everything was top quality, the staff were nice and friendly and the stay was very comfortable and peaceful. Location is great, close to central parts of Maastricht but in a more quiet area.

We were expecting a room with a beautiful big stained glass window based on booking pictures but our room had a very small window instead. Breakfast options were somewhat limited and basic despite the high price and you still had to pay extra for things like pancakes and eggs benedict.

This is a fantastic hotel….breakfast and dinner exceptional….the whole ambiance of the hotel is something you will not regret trying out!

We are of an age where we have to get up several times during the night to relieve ourself….the room we had had a separate toilet however the bathroom and toilet were on opposite sides of the main sleeping area which meant that after you were finished in toilet you had to go past sleeping area and into bathroom to wash hands as there is no wash hand basin in the toilet…..something needs more thought! Other than this minor annoyance everything else was way beyond good/excellent!

We were greeted as if we were friends coming for a visit. The staff were all very friendly/professional and we were treated very well. The building is absolutely gorgeous from one end to the other. Beautiful architecture, mixed with modern art ..every inch was new and different and stunning. The room was wonderful, from the very comfortable bed right down to the warm cozy smelling hand soap. The restaurant food was off the charts delicious and unique, and sitting up above the "Alter" with the windows was the most unique and special dining experience. Absolutely love it, it made our 20th anniversary extra special and we couldnt have been happier with our stay there.

Not a single thing. This place was sheer perfection. Don't change a thing.

Beautiful hotel, lovely staff, delicious cocktails at the bar, welcome glass of champagne was a lovely touch. The valet parking was great not having to worry about finding parking etc.

It was quite noisy in the room - staff in the hallway talking loudly, banging doors, room was ground level so the noise of scooters/cars close to the window, the blinds didn't block out the light well - pack ear plugs and an eye mask. Also, while the bed was very comfy, the metal legs on the bed were hard to see so my partner cut his toe on the bed leg (and I stubbed my toes twice). So beware the bed legs!

Leandra was professional, helpful and very friendly Front desk all friendly and professional. Bell Staff idem Breakfast lovely. Great service Catering lady Ceyline (or something like that )not willing to meet my wishes half way. She ordered 15 Risotto and 5 Fish for my group. It was supposed to be 15 fish and 5 Risotto Staff not wll-trained to meet customers needs.

The dust under my bed (room 107) No hangers in the bathroom for towels and nightgown Glass doors to hallway in the way. Not practical.

Location inside old monastery close to Vrijthof square in Maastricht for us to stay before joining vip tour to attend Andre Rieu concert. Stayed in a junior suite on ground level. Lovely selection of wines and cocktails.

A little difficult to navigate with 4 wheel electric scooter if not in ground level rooms although there was a lift. Very little food available from room service or at bar.

The location was great, very close to the centre of Maastricht. The building itself is stunning, the room was beautiful with the stained glass window and spacious. Breakfast was delicious and the staff very friendly. As we were there to celebrate my husband’s 50th birthday, the hotel gave us a small Limburgse vlaai which we thought was very nice.

The price was quite steep for what it was.

I like pretty much everything of this beautiful Monastery turned into a beautiful 5* Hotel. You can smell the history. But the exceptional staff made my day. I booked an weekend in this hotel to celebrate the birthday of my husband. The staff helped me organize sweet balloons in the room with a nice piece of cake from the Bakery. The warm attention you get is definitely a plus. Unfortunately the weather on the second day was not do good, but the Kruisherenhotel has also it’s own culinaire restaurant, so you don’t need to leave the hotel to search for a good restaurant. The bathrooms are very clean and our room had 2 sinks so while I was busy with my make up, my husband could brush his teeth without getting in the way. And ofcourse, we had our own Nespresso machine. Thank you Kruisherenhotel!

Nothing worth to mention