The location was excellent and just where I needed to be within the city. The room was clean, tidy and quiet.

The bilnd over the balcony door should have been replaced years ago. There were no instructions on how to use the room safe, although I worked it out as I've used them befor. The battery cover on the inside of the safe had come off, so if the battery fell out I would not have been able to retreive mt valuables. Breakfast was expensive in conparisone to the local cafe, so I had breakfast there instead.

The hotel had a very charming atmosphere and is on a good location. Everything is within walking distance! My sister and I have walked everywhere to explore the city, which made it ideal that the hotel is in the heart of the city. The staff was very friendly and always greeted us with a smile, and always willing to help. We only did breakfast once due to budget, but it was definitely worth it. Perhaps it isn't as big of variety available as in bigger hotels, but that just made the breakfast even better, with delicious local products. Also in the room there comfy beds and plenty of room to move around. The shower had one of the best water pressure I have ever had in a shower, which was honestly amazing!

Unfortunately within our room was also a closed off boiler space, ofcourse very much necessary to put somewhere, this did bring some noise with it, also we couldn't get the room to cool off, even with the windows open 24/7. After the first night, we did get more used to the noise, so it wasn't a terrible nuisance.

The location is perfect, and the staff super nice (António - Portuguese like me, left a few balloons and a card in the bedroom as it was my birthday the day we checked in! Obrigada António!!!). Big beg, big bathtub which I used nicely and the hotel offers salts which was great, and the old charm of the hotel makes it quite romantic! Complimentary water, coffee, and tea in the bedroom. Mini fridge, too. Nice shampoo and shower gel brand and bath robes.

Things to improve: - Shower hose faulty - water was splashing out - Hooks missing - lack of places to hang clothes - Towels too "thin" for hotel standards - Needs a painting job overall - doesn't do justice to the charm of the hotel how run down it looks - Cups for coffee were OK but for tea were too small - TV remote NOT working (and the TV was the smallest I've seen in a hotel) - The bed was big but not super comfortable in the middle

Nicely furnished room. Excellent city centre location.

Breakfast way too expensive. €22 quoted on Booking.com obviously led to guests choosing to go elsewhere (as we did). The hotel sent a text message in the evening offering breakfast the following morning for €16. I am pretty sure they wouldn't have done that if we had accepted the €22 price in the first place or if we had booked breakfast shortly after arrival. That's not a polite way to treat your guests. We went to DeliFrance anyway. Overnight parking cost €35 which was ridiculous.

It was fantastic, the hotel was very clean and the location couldn't of been more perfect. I must add I had amazing staff help me out when I needed it. We had a good laugh with the night staff as we had locked ourselvesout of our room and left our card inside, it was very chill and smooth sailing after that. I would recommend to everyone to go here if you'd like to stay in Maastricht. Even my friend who is currently studying in Maastricht has said that she would love to stay at the hotel.

Unfortunately checking in wasn't a smooth ride an elderly gentleman who was the receptionist almost double charged me and demanded to see my bank transactions to prove that I had pre-paid for my stay, he didn't apologise but continued to laugh while saying having a lovely stay after speaking to the manager over the phone and realising he was being incompetent.

The location was amazing. Right in the centre of the old city. Easy walk to many of the city’s attractions. Lots of cafes and eateries close by and a supermarket around the corner. I loved the old world feel of the building and surrounds.

I didn’t like some of the shabby furnishings in the room, like a chair with ripped upholstery and the leather bed head which had lots of scratches in it.

Great location and the room is very stylish. The bathroom was huge and had a bath and lots of light from the window next to it. Lots of amenities in the room, you have everything you need. Would stay there again, very comfortable overall.

Steep stairs, be careful if you are drunk. If you want to check out an hour later you have to pay extra, in many hotels it's free if there's no one checking in. Noisy area and the windows are not sound proof, but that was not a big deal.

Location. Staff were wonderful. Comfortable bed, we faced the garden so quiet at night. Great shower pressure and lots of hot water. Central enough for us to explore the beautiful city of Maastricht. Loved the decor. It is very much a boutique hotel

The room had a "stale" smell about it. The shower when first used had an odor from the drain, but went away after first use.

A very charming hotel. A breakfast done with care, very crispy croissants and everything fresh. Very nice bath toiletries. The room had some cosmetic issues but I couldnt be bothered. Over all a really nice stay.

it is unnecessary for the net curtains not to hang on the hooks. I don't understand that, housekeeping.

Big room with a very nice bathroom. The building is old and historical what I like very much. Everything was in the room coffee, thee, fridge, television, everything.

A little bit noisy from the town. If you want to be in the town its normal.