Location was fabulous. Wechad a studio on thevfourthbfloor overlookingbtge sea. Couldn’t be better

The studio was described as having a kitchenette so we arrived expecting a microwave and hopefully a toaster. The kitchenette unit comprised of a sink, well stocked mini bar, tea/coffee facilities, cups, 2 side plates, 4 wine glasses and 2 tumblers. But no way of heating anything. It wasn’t a deal breaker, just misleading.

The warm welcome and friendly service by Clinton at the check in desk. Great location walking distance from the beach. Beautiful view. Extremely clean, well equipped and fully functional. The bed and bedding was of good quality ensuring a good night's rest. Parking included which was amazing. Will definitely book here again if the opportunity arises.

There was nothing that I did not like.

The room was amazing, the balcony and view were fabulous. Daughter loved the spa bath, shower was excellent too, the place was spotless (and I am a fussy one LOL) and every member of staff I spoke to was friendly and accommodating. The beds and pillows were the best too. i cannot fault this place!

It was all perfect.

The location was perfect with ocean views. Comfortable bed and pillows. The staff were very friendly, attentive and helpful. The room was spacious. Amazing bathroom with spa bath and a large separate shower.

Good location with nice selection of restaurants wine bars etc. and a good convenience store within 5 minutes walk. There is also a great cafe on the ground floor with excellent coffee and breakfast options. Our room had a nice view of the ocean. Very friendly and helpful staff.

Staff were awesome and really lovely! The view from the room and the soundproofing are awesome. Good sized room, we appreciate the good size area for the luggage and that the toilet is separate from the shower area.

The room smelt funny when we first arrived. For the price of the room we were disappointed by the bed, it was really uncomfortable we suspect it is two singles put together? Otherwise, great place to stay.

Great proximity to waterfront.

We were on the ground floor with no view :( the bed was not very comfortable unfortunately:( we had stayed here previously on a unit on the 2nd floor and the bed was much better :) staff were great and was able to check in earlier than expected:)

Really enjoyed our stay at The Crown Hotel. The room size was great and the location was excellent as it was close to many of the restaurants along the wharf. The fact that it was a 7-8 min drive from central Napier really did not matter at all.

It’s an excellent place to stay in a great location. Very close to everything. Staff are helpful. We have stayed a number of times and have never been disappointed.

Nothing - its very much as advertised.

We asked for an upgrade on the room (studio) because it was right by the footpath and we could see alot of people walking pass, the room they moved us to was excellent everything about was absolutely bliss we couldnt hear traffic it was warm and comfy Tv in the main room and bedroom. Easy to get to our room by elevator or stairs. There was a restaurant there on the 1st floor. our car was secure with under ground parking. loved every bit about it.