The chalet had recently been upgraded and was lovely. Stunning location with views over the sea and blow holes . Very comfortable bed and sofa , great shower , it was warm and quiet . We had a problem with the internet speed < 1 and very intermittent but to the owners credit her said we could use the internet in his cafe in town and he gave us a glass of wine to say sorry . It’s how an organisation deals with problems that sorts the good and the bad . He did well and his colleague Valerie was very helpful and understanding . We had a good evening in the cafe with a good meal and live music so we were very happy. Thankyou Patrick

The poor internet . He needs to have a chat with his tech support . The provisions were not good. No water, very little milk for tea. He also needs to provide info on the fact that there is No supermarket in the town or for miles so guests need to advance purchase .

The studio was very quiet, spacious and clean, with a comfortable bed and well-equipped kitchenette. Noted that some of the kitchenware is not the usual standard generic stuff that you find in motels but is actually quite decent quality. The bathroom was a good size, with a separate toilet. Lovely outlook from the balcony which you can sit and absorb the greenery surrounding you. The location was amazing, with a very beautiful lookout of the coastline on the motel grounds. Only a short drive to all the attractions in Punakaiki (Pancake Rocks, Blowhole, Truman Track). We had never experienced a contactless check in before but it went smoothly. We really enjoyed our stay here and were quite pleasantly surprised after having read some of the negative reviews for this motel.

Very minor issue but there was no soap in the shower recess.

This lodging exceeded expectations in every way. Check in was a breeze and the room we were in was more like a tiny log cabin. It was so charming!! There was a deck in the back and also a separate area next to the room where a green space extended to a point with was a picnic table and chairs. There was everything one could possibly need. Our biggest gripe is that we foolishly only booked this for one night.

The point with the table and chairs had a clear view in one direction, but the sunset was blocked by large bushes. Also beware of mosquitoes. They are very aggressive in the evening.

We had a very comfortable stay here when we visited the nearby Pancake Rocks in Puakaiki. The unit is very well furnished and the owners have clearly put a lot of thought into making sure that visitors have a comfortable stay. It looks as if the owners also own the Pancake Rocks Cafe but unfortunately as we arrived late one evening and left fairly early the next, we weren't able to talk to them to tell them how much we enjoyed our stay. There is a very welcoming Tourist Information Centre (run by the Department of Conservation I think) near the Pancake Rocks entrance which looked as if it had just been opened. As we found throughout our NZ trip, the staff in the TIC were very friendly and helpful.

Easy self check-into our comfy fresh and clean Lockwood style studio cabins. We thoroughly enjoyed our stay especially the amazing lush natural views of the stunning surroundings from our deck and the location we were in. Only a short drive away you'll find the best little quaint tavern with friendly locals and staff that serve the most tastiest fish'n'chips. Across the road from Punakaiki rocks entrance is a neat café that serve the best pancake breakfast to start your day. Our room served it's purpose for us as we visited many of the local attractions. Another highlight for us was listening to the distant ocean waves at through the night time which was like white noise for us and made for an amazing sleep with the exception of the noisy wekas outside screeching. Overall the perfect stay which we definitely plan to come back and visit again. Thank-you :-)

We really enjoyed everything that was on offer in our lovely room, however it would of been nice to of had a few more coffee sachets as we only had two and we're coffee drinkers. And the other was the soap pump dispenser wasn't working so we had to take it off each time we went to wash our hands. The liquid in the dispenser was very watery too!

Location - a bit out of the main village with twisty highway between. I wouldn’t like to walk between them but great for a car. Parking - in front of lodge. Wide and easy access Restaurants - pancake rock cafe close by in the village. Good food at a decent enough price. Staff - no contact check in and out. Super easy. WiFi speed - 69 mbps down and 39 mbps up on average and was pretty consistent Amenities - Small kitchen for basic snacks and light cooking. Bed / pillows - Large comfortable bed, plenty of pillows and blankets. Noise levels - You're in the treetops, so you're gonna get the sea, trees and nature sounds. Was awesome! Temperature - Would have been nice to have an Aircon as it did get a little hot, but overall was fine. Shower - Consistent water pressure and temp, was clean and did the job. Overall comments - Was a nice location if you have a car, very nice balcony which was the perfect place to listen to nature and read a book.

Would have been nice to have an aircon.

The hotel is in the hills across from the water with nothing else around. It's a short drive (under 5 minutes) to the park visitor's center and a few eating places. There are no services and no staff around and fortunately everything went fine. The room is big enough and the bed was comfy enough although there could have been more pillows. The shower was adequate. Nothing fancy here but everything is clean and the location is great.

The lodge was very large with a beautiful balcony overlooking rainforest and large skylight across from the balcony. The kitchenette with fridge and microwave is very convenient with sparse tea and coffee selection. The bathroom is nice and spacious, however, very cold during winter months. The area is very remote and one is able to see a beautiful starry sky. Punakaiki beach and cave are within walking distance from the accommodation and quite pretty. The pancake rock cafe is a quirky little space nestled between gift shops and tourist information center, directly across the walkway that leads through rainforest to see the pancake rocks and blowholes, which is a must-see! Wi-Fi, TV and Netflix are provided and easy to use. The all-wood-lodge is quite comfortable, roomy and was a delight to stay in. We would have stayed longer if the room had been available.

The bathroom seemed a bit dated with some mould here and there. Very sparse bathroom amenities. Very cold during winter with drafty windows. The way down to the beach is a little tricky by foot since there is no real footpath. We only had one fork for two persons. No general store to stock up on food.

Beautiful cosy and spacious rooms. Great spot with a beautiful view of the coast. Super relaxing. A little bonus glow worm walk. Self check in was well organised.

It's on a main road just at a bend so feels a bit dicy to turn in to and even dicier if you want to walk anywhere from the hotel, you have to cross a road with cars hooning round the corner at 100 km/h. Loved everything else though!

We loved the view and location. The cottage had everything we needed. The self check in was stress free. It was great to have little extras like hairdryer, salt and pepper etc. We loved wildlife watching on the deck.

We had trouble with the water the first night, it turns out there was an error with the pump. Easy fix but might pay to put that in info folder for others to troubleshoot.No curtains/blinds in the front room was a bit weird/cold.