The size of the unit was much bigger than expected & we were very pleased with all the facilities. The storage space & chairs & tables were all useful for a 3 night stay & staff provided the support we needed. We would have stayed for 4 nights had there been a vacancy available.

The wall heater was plugged in & the standby light on when we arrived. We spent some time trying to get it working based on the instructions provided without success. Only when we enquired the next morning were we told that the wall heaters were not working. Other electric heaters were provided & heated the room well.

Great welcome, superb apartment room, exceptionally clean, friendly and helpful staff.

The location is great, with supermarket and plenty of food outlets in easy walking distance. The apartment was spacious and well appointed. The beds were comfortable and it is obvious management and staff take pride in the cleanliness and presentation the hotel. Management and staff were welcoming, friendly and very helpful. Ideal for anyone needing acommodation near Bowen Hospital. Highly recommend.

We booked the disabled room and it was perfect for my wife and I. The room was very quiet which was amazing as the motel is right next to the motorway. We had the cooked breakfast on the first morning. It was served in our room and proved to be exactly what we wanted and piping hot. We will definitely stay here again.

We really could not fault anything.

The hotel was spacious and clean. The staff were friendly. I liked the magazines to read and everything was very well maintained. I also liked the handy parking and convenient location. There was hardly any noise from outside the unit.

The shower over the bath was difficult to access and having a fixed shower head made it harder to operate efficiently. Also the fridge was very noisy and kept me awake at night.

Bed very comfortable Room very clean Car parking available and free Close to shops, restaurants and metro station for the city Easy to get to Reasonable price Laundry available

Chairs in the room could be more comfortable Next to main road for some rooms. Not too noisy for us with windows closed but could be a problem in the summer

We arrived VERY late dye to Ferry cancelations and Best Western Johnsonville just took it in their stride. We arrived very late to fine they had put the heater on in our room making it sooo welcoming. Thankyou sooo much for an awesome stay.

Nothing at all except we couldn't stay longer as we had commitments.

The hosts were Amazing! So helpful and accomodating.

Unfortunately there were children running and playing in the corridor. It was a rainy day and so we made exception for this... But it lasted well into the night. The doors of their room kept being shut and opened... it was next door to us and it was loud. I asked the to please stop (2 kids with icecreams at 9:30pm)... It continued. We had to be up at 3:30 am for a 5:15 am check in for the Picton car ferry...

The French front desk check in lady was very friendly and helpful, much appreciated. Nice spacious apartment, close to amenities, Cafe just down stairs for breakfast was very convenient, also the fish and chips just out side at the takeaways for dinner was awesome! Loved the stay thanks.

It was the perfect place for our little family in a good area not far from our destination. So close to the city centre which was good for essentials. Quiet venue, with no disruption.

An area and furniture to sit outside especially as the weather was a bit warmer. (Rooms that do not have a balcony)

Clean well designed rooms Rooms equipped with everything Prices quite reasonable compared to Wgtn Central alternatives Nice helpful friendly staff who are super oganised - Fast simple check in process Ample parking + Free parking/Included unlike many Wgtn Central hotels/motels Many food options very close to motel Great direct motorway access to SH1 + SH2 Motorways and Interisland Ferry Rooms available when most other Wgtn hotels booked out