A beautiful heritage hotel that was just a little bit more interesting than a standard hotel room. We picked this hotel as it had some charm to it. The staff were incredible and left us very clear and easy instructions as we checked in very, very late. The room and the bathroom were spacious, clean and well equipped. We particularly loved the older lift and the charm it brought. The hotel itself is wonderfully situated central to everything you could ask for. 10/10 would recommend this hotel to anyone. Thank you to all the staff who do such great work.

Fantastic old school style meets modern luxury. A real balance between charm and practicality. Our room was large and had a desk, two comfortable chairs, large bed, a huge bath and a double shower. All done with Air-conditioning! The staff pleasant and accommodating.

The restaurant was a coffee shop and what looked like the back room of the reception area a sandwich bar which my wife and I were confused about how it worked. both shut at 2:30 in the afternoon, so sort of left us wondering where to eat? OR get coffee, Big opportunity here as many places to eat, drink, seemed to be at the South end of town... OR we miss understood what was actually on offer?

Such a lovely feel to this former gentleman’s club - good old fashioned luxury at normal prices. Beautiful building, lovely friendly staff who could not have been more helpful. Really enjoyed staying here

I would have liked to have my bed made up every day but that’s a small thing. Also there is no on-site breakfast available (although there is a lunchtime cafe). There are other options very nearby though.

Yesteryear, classic feel. Good size bedroom with good coffee, large desk to work at and very high ceilings. Had a heat pump which compensated well for the cold air coming through the windows.

Bathroom is dated albeit functional. Single glazed windows with gaps in framing meant a lot of cold air came in. Access to room is with a normal key which is large in the pocket. Hotel is extremely dark outside when arriving after hours.

an historic hotel in the city centre, close to the parliament building and the waterfront. it is an old building with an early 20th century style. The bathrooms are modern and clean. the bed, pillows and towels are clean and of good quality.

it is an old building so if you are looking for a more modern hotel you can choose one of the many chain hotels in Wellington.

This place is an institution in Wellington. One of the oldest buildings in a city that isn't very old. The location is very convienient and the room very clean and comfortable. I appreciate the bath. It's not something you find often in hotels these days and having a long soak was one of the most relaxing things I did during my entire holiday. I also loved that there were so many coffee and breakfast places closeby.

Nothing.

This place has some character. Beautiful period style property close to its 100th birthday, but run down sadly and about to get some much needed renovations. For me, I loved the history in every corner. It’s not often you get to explore such a lil piece of history and not meet a single soul during it…

Property is showing its age, there are lots of areas which are needing attention - just the marks of time showing. Will be nice to see it all polished up in the future

The facilities in the room were exceptional which was large and roomy

It would have been nice to see some staff but unfortunately our schedule meant we arrived late and left early the following morning. It was strange staying in place and not see another human being. We heard the lift so there were other guests but with no food or bar facilities we didn't cross paths.

Staff warm and welcoming. Victorian era building. Extremely comfortable be. Fast filling bath. Organic milk in fridge for tea, fresh everyday. Good selection of quality teas and coffee+ French Press. Good sized desk. The location was very good with the harbourside, many art galleries including Te Papa, Cable Car entrance, well staffed information centre, shops and restaurants all within 10 - 15 minutes pleasant walk.

The bedside lights were tall and bright more suited to a lounge. Unsurprisingly some but not excessive intrusive noise of traffic, early morning deliveries etc. Window not viewable as situated high on wall and the panes were grubby but it must be a thankless task to keep them clean.

We enjoyed out stay here, the history of the hotel was one of the main reasons we stayed here. The staff were friendly and helpful. Walking distance to Queens Wharf & restaurants. The old style elevator & the stair case were cool. Lovely big bathroom and very comfy bed.

A bit expensive for what we got, but it was expected as it is a "Boutique" Hotel. Only real negative was they did not supply a box of tissues, seems a small thing but is just a nicety.