The room we booked was spacious and quite comfortable. Close distance to the city centre and supermarkets. The owners were very kind and helpful. All the amenities available in the room were in really good condition and our stay in general was pretty comfortable.

I didn't realise how close the lodge was to the main road, we found it to be quite noisy as we could hear the natural noise from the street at night because we kept the windows open given we travelled in summer time, which could be an issue for light sleepers. Unfortunately, our neighbours were smokers and were smoking just outside of their unit, so the smell travelled quite easily and abundantly into our room. And it forced us to keep the front window close, which was not ideal for us. We mentioned it to the owner and suggested to keep the lodge smoke-free as quite a lot of places in NZ already do so. They took the suggestion on board quite well.

Friendly service on arrival. Spacious room means you are able to get contents out of bags. Good shower and nice fluffy towels. In a good location for Whakatane and exploring the local region. Onsite parking.

Two nights of sleep disrupted by adjoining inhabitants. First night they got up at 4 am and ran their car outside while banging about before departing. Second night, other side of us, returned home around midnight and banged and crashed against wall...sounded like furniture movers! While this is not the fault of the moteliers, perhaps the insulation/ soundproofing between units is poor? I could also hear the neighbours using the toilet.

Such an amazing property, we had the two bedroom spa room which consisted of a large living area, two large bedrooms, plenty of space for our whānau of 6. Modern & clean and with everything we needed. After travelling for 5 weeks and staying in multiple motels, we can say that this place by far was the best. Highly recommend and will definitely stay again. Super friendly check in, relaxed atmosphere and overall a really positive experience.

Rooms were clean and comfortable with everything we needed. Plenty of tea and coffee etc, towels were so fluffy. Looks as though the units have been given a makeover recently and it shows. The water pressure even on the hot water is awesome, pins you to the wall of the shower, really great. Next time we visit hopefully it will be for us.

Nothing all was great.

Spa bath is great after a long day traveling and big enough to fit 2 adults. Staff are accommodating and friendly.. Good location and easy to find. Handy to takeaways like burger king, kfc and mcdonalds, or pak n save is a 2 minute drive. Laundromat 3 minutes down the road. Room had kitchenette well equipped, beds are good and the pillows are comfortable!!! Large rooms with alot of space which I liked as a family with young kids.

The room was set well back from the road, meaning minimal traffic noise.

As discussed with the motelier, the carparks not being allocated to each unit, made it a free for all (visitors included) meaning we had to park further and further away from our room each night. The loud voices from guests leaving at stupid o'clock was a frustrating super early wake up, but that is out of the motels control.

Have stayed here previously and love the location as in walking distance to everything. Really love the cleanliness of the rooms and the facilities in the rooms. Will maybe try the brekky next time I stay.

The only thing was the people smoking outside at the communal table which was outside my room - had to close my window as the smell was coming in, but hey they have to smoke somewhere!

Very friendly and accommodating staff. Clean room and well presented. Overall it was a good stay and I would recommend it to others.

The room was a bit noisy due to the neighbours partying and watching movies until past 2am. The booking was over the New Years period so I am sure this was an exception and during normal periods of the year I'm sure it would be fine.

The location was great, and despite the room being near the road, it was relatively quiet. The check-in was easy, and the staff were friendly and helpful. It was great having access to a washing machine and dryer onsite for a small fee. The room was pleasantly decorated and had some local photography which was a lovely touch.

Please put some netting into the bedroom! The bedroom is visible to anyone standing in the reception area of the real estate agent. Unfortunately, I made the mistake of thinking because it was a Sunday, no one would be in the office. Boy, was I wrong!

We were greeted with a warm welcome with plenty of insight into the local town. Sue was very personable and went above and beyond to ensure we were comfortable and happy for our stay. The room was very well equipped being so spacious with a kitchenette- felt more like a mini apartment which was perfect! Everything was clean and well maintained- giving us the option to have a nice night in. Had a great stay here !