Friendly staff. So accommodating from the start with me travelling from afar, friendly, clean, great location, spa bath was great. The only frustrating thing is other guests not parking in their allocated spots which meant I had to park elsewhere. Otherwise it was perfect

The parking. I’m wondering if this could be helped by having the guests directed to their allocated park upon arrival. It’s frustrating when you don’t get your park throughout the duration of the stay and have to park elsewhere. Also, reversing can be a bit tight.

I love how it had a separate bedroom for couple, couch in the lounge and a table to seat at also. It was so nice and clean and the smell of jasmine flowers was a nice touch too. It was close to everything. Will stay here again!

We are not a fan of showers in bath tubs but that’s a personal opinion. Getting out of Landing Ave can be a challenge but doable :). The neighbours was noisey for 1 night but I think they left after 1 night so that was ok :)

Didn’t notice there was a spa bath in the room which was a plus. Enough towels which most facilities don’t provide! Tv’s in all the rooms was also unexpected & a nice surprise. We had shown up earlier than expected check in time which the staff were happy to accomodate an earlier check in and fast tracked the cleaning of our room. Beds were like sleeping on a cloud! Super comfortable which isn’t always the case sometimes at hotels.

No remote for the tv in the lounge area- not a major issue and was still able to use with buttons on tv. Other bedroom didn’t have a window to the outside for fresh air, you need to open that window then the window in the little corridor to get any fresh air coming in without you bedroom door being open. Also not a biggie, I just prefer fresh air as air con can play with my sinuses. Personally, the smell to describe was a bit similar to a super clean funeral home. I am very sensitive to smell though so would most likely not be an issue for other guests. I bought a scented candle for a quick cheap fix from the Kmart 5 mins down the road.

We always enjoy the spa bath, the spaciousness of the room and the comfortable bed. We also liked not having to book in at the desk and going directly to the room. These rooms are quiet and the motel is a short drive (you can even walk if you want) to the Kopeopeo shops.

I was a bit concerned about whether our room had been paid for because I didn't bother accessing the internet to check my credit card. In the past we've stayed here because it was comfortable however the speed of the internet did not allow us to access our online classes (lagged) so we started going elsewhere. Not a huge worry but our carpark was taken and so we parked closer to our room. The problem is when this throws everyone else out - don't think it mattered too much because there were some bigger vehicles which needed the middle parks.

excellent customer service. the owner was so accommodating. we came over for a birthday and we were able to check in abit earlier. that was much appreciated as we didn’t want to have all of our luggage with us in the car. the spa bath was amazing, the room was massive, we got the 2bedroom suite and our extended family next door at the landing motel all wished they had booked at Pacific coast. very spacious. tvs in both rooms (with sky as well!!) Close to supermarkets Kmart and takeaways. we loved our stay here. Thank you for making our weekend away even better. we will definitely be back!

we loved everything. no faults whatsoever

This is the best place to stay if I have to be in this area. The spa bath is heaven sent at the end of a long day, everything works efficiently, takeaways and Pak n Save are in easy walking distance, the kitchenette has everything required, the bed is very comfortable and there is even a vending machine should the need arise.

There is nothing that I do not like about staying at the Pacific Coast Motor Lodge Whakatane.

Amazing staff! Great location. Beautiful accommodation and view. Great for children.

Having a 2yo. The floors hadn't been moped prior to arriving finding a lot of drink/hot drink stains on the floors. The fold out couch bedding had random hair on the topper. There were instructions for the oven. However, the stove top needed YouTube tutorials because of the time, there was no one to call. Also, no landlines to call reception directly.

Great size rooms.. was basically a 2 bedroom flat.. large lounge and dining table.. outside table.. even a snack machine available.. TVs in every room.. definitely would go back

Only thing was walls are quite thin? Could hear alot of noise from next door like banging doors in the kitchen etc...

clean and tidy room, also nice was larger room. always lots of tea and biscuits replaced every day in kitchen

smaller tv, no netflix but wasn't too fussed with that. at times WiFi drop out but wasn't too often

Communication with check in was great . We had a late checkin. They text us and let us know the door was unlocked on our arrival. The 2 bdrm family unit was really clean and comfortable and had all that we needed. Parking was great and close to the night and day petrol station.

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