Clean, good facilities, good parking, friendly locals.

Got locked out of room because access code should've been texted not just emailed, was a situational problem which he took note of and was very apologetic. Lovely young man. We met two other people and had a really lovely evening. I'd like a curtain over the glass door because the lights on verandah were really bright.

Our 'family room' was a large 3 bedroom apartment with all amenities included. Large separate kitchen. Very big dining and living area. 2 double beds, 3 singles. A balcony overlooking the pool area. Nice and big. Perfect for our family.

It was a bit dated which contributed to the not so clean feeling. However, it was tidy. It was really hot up there. There was only 1 pedal fan so we all ended up dragging the mattresses out to the lounge so we could all sleep with the fan for air flow.

The unit was basic but very clean. Glasses, plates, cutlery, electric kettle etc. were all available. It was warm. The bed was so comfortable I nearly took it home! Close to hospital which was a bonus.

Umm, in all honesty I couldn't find anything not to like.

Close to amenities and city centre. The unit provided good space, with a well equipped kitchen. The hosts were friendly, approachable and obliging. Have stayed here with previous hosts as the units offer what we require.

Cleanliness could have been better. Light shades very dusty & dirty. Shower over bath had a few issues such as very low pressure, rotting around the bath, and the bath felt lopsided when trying to stand and shower almost like it was cracked underneath and had bubbled. Bed was rather hard, and the top bed covers were dirty which we removed completely of the bedding. The grounds could do with a good overhaul as looking out the window to nothing but weeds wasn't pleasant, a planter pot outside the door that was full of rubbish wasn't a nice site either. Just think some good cleaning inside units and around the grounds would make a huge difference nothing like some pride being put into things.

great location clean comfy and quiet

a right turn into the property was difficult when there was traffic

The room was exactly as described. It was comfortable and roomy with 2 adults and 2 teenagers. The room was clean and smelled lovely on arrival. Lovely host

The motel room could benefit from a heat pump for air conditioning during hot weather as the two fans provided barely cooled the room. The bathroom could benefit from an extraction system to draw out moisture after showering.

Location was perfect for our reason for needing a night in Whangarei which was due to my husband going to hospital from Kaitaia. Didn’t have breakfast at our accommodation.

Very slippery getting in & out off the shower even with their shower floor mat. Maybe a hand rail to hold onto for getting in and out of shower would be a good idea 😉

Noise from the neighbors dogs. I know it's not the motels fault. All of the rooms back onto the same property and they have little yappy dogs. Everything bout the property was great. Highly recommend When I first had confirmed booking was told pool was closed. Management cleared up that and use of pool was available on arrival. Beautiful cold pool on a hot northland day.

Location, tidy and ample room for a family.

no communal area to sit

The staff were very friendly which automatically created a safe and comfortable environment. The room we stayed in was very clean, spacious and great value for the price we paid. I would definitely recommend this motel to all travelers that are traveling to the north as it gives a sense of home away from home. I will definitely return but with my children next time.