When we arrived we were told that the budget rooms that we had booked were not available and they updated us to a better hotel room with no extra cost. Also, when we needed to stay for an extra night they charged us the budget room price and not the updated hotel room, which was highly appreciated. Also, in snowstorm days during the weekend when the hotel restaurant was not open, the staff members helped us with other alternatives ( for example they offered microwave oven for food we already had and even prepared us a toast when we couldn’t go out because of the storm). Additionally, I liked that they offered infinite coffee and tea even after breakfast, and the people working there were very helpful and polite.

The only recommendation I would have is that since the hotel restaurant is not open during weekends, it would be useful to have some ready meals other than chips available. Since it was a snowstorm when we were there, we couldn’t really go outside and there was no food leftovers from our travel. However, the staff was very helpful and offered us some alternatives such as a sandwich at no cost.

We have stayed in Narvik budget rooms - so it was budget, but it was Ok for us. The same place also has normal hotel - so business people or everyone can choose variant according their choice. Check-in was at the hotel reception. Free parking. We were 4 friends travelling from Lofoten to home. We had 2 rooms for 2 person. Simple room - good beds, bathroom. No possibilities to prepare the food. But we had possibility to get breakfast at the hotel restaurant. The breakfast was very good. We haven't walked in the Narvik, I can't comment about the place.

No space in the Budget Rooms so we were allocated a room in the hotel, thank you Thon Partner Narvik Hotel. Staff were friendly and polite and helpful. Room and bathroom were spacious, clean and comfortable. Breakfast was very good and included in the room price. Free access to coffee/tea during the day. Possibility to have a single-dish fixed menu dinner, paying for this. Well placed for access to the skying area and gondola. Plenty of car park if required. Two supermarkets really close to the hotel.

This would not be a problem for those who drive there, but for those who go by foot from the railway station or bus station, there is an approximately 20 min walk up a steep hill to get there. And worth checking the opening days of the gondola when planning the stay if that is of interest, eg, we had not realised that the gondola was only open on Fridays, Saturdays and Sundays in September (and we were staying there on other days).

Breakfast was good but it was so busy that tables weren’t cleared(cleared them ourself) and food was running out at around 9.15 so be aware don’t go down late for breakfast! Breakfast finished at 10am. Loved the walk to the ski lift and where the hostel was situated. Really liked Narvik, the fish house and war museum. Absolutely loved the cable car late at night and watching the midnight sun over the fjord.

Staff were a little reserved.

We were moved to a room in the main Thon hotel, due to a bad drain smell in bathroom of our Budget Room.(Rest of budget rooms fully booked). This option was immediately offered by helpful receptionist. The budget room itself was functional but very basic. By contrast the upgraded room had kettle, TV etc. The breakfast is superb with lots of choice. Free coffee available throughout the day and budget room guests free to use Thon lounge and communal areas. Reception and restaurant staff all very friendly and professional. Two supermarkets nearby and bus stop outside. Short downhill walk to rail station.

Terribly rutted driveway down to budget rooms made wheeling cases difficult. Hotel situated up a steep hill - we worked out how to take bus from Town Hall stop near bus station. (Maybe provide this information to guests arriving by bus from Boden?)

it was just great! very similar in (most) respects to Radisson Bleu Stockholm! obs didn’t have the pool or the spacious lobby and the food wasn’t quite top notch but the linen, the bathroom fixtures, the very hot water etc all great, considering the price. The breakfast was a massive choice just like the RB. Cable car great.

The room was small and the bathroom was a bit smaller than the RB but I expected that. Make sure you check in at the Thon hotel-budget rooms are next door and there’s an adjoining corridor-they’re all one company. Corridors aren’t so impressive-so what..

Great place to stay with fantastic breakfast - I didn't have one like that in many 4-star hotels - and not at this price! Early arrival at 2 p.m. was not any problem, they had room for me available. Nice staff, the room and the hotel all clean and tidy, good location some 15 min walk up from the railway station and 20 min walk to the cable car to a little hill that offers mice view of the city. Absolutely recommend it to everyone, fantastic value for money.

The only little spot on the breakfast: dry and cold scrambled eggs

The staff were brilliant! Very helpful and friendly. The breakfast was fresh and flavoursome, LOADS of options for all tastes and diets. The room was basic, but neat and tidy and perfectly matching description.

Our shower leaked badly under the shower door and onto the bathroom floor. But this has been mentioned to Reception, so hopefully will be fixed.

Appropriate room quality for a budget price. Versatile and delicious breakfast. Two food stores next door. Great views, hiking tracks available almost from hotel parking place. Friendly and serving personnel.

No view from hotel room.

The location was perfect for us. The beds were comfortable. Breakfast was exceptionally good.

We would have liked some tea / coffee making facilities in the room, even though these were available in the dining area in an adjoining building.