Great hotel! (We stayed in another 4* and 5* on this trip) our last 4* was very bad! This hotel Lives up to the stars, we stayed for two weeks and we loved the all the staff, we had other family comer over for 10 days, amazing service, amazing restaurant manager we loved her. All staff very attentive and friendly, and very good price. The breakfast is very good and has a variety and a bit for everyone from fruit and salads to omelet and egg station and hot and cold food. Great rooftop pool and jacuzzi, very clean and opening hours are fab 👌🏻👌🏻 Jakir was really nice and serviced the room everyday. Shout out to all the restaurant and breakfast staff from the beautiful lady in management to Ahmad and others, we will be back. 🌸🌸🌸

The electric incense burner in the corridors were a bit too much for me and my family and my baby, so I kept switching it off as my grandfather had asthma as well.

Location was good value for money Food was excellent & the portions served were huge. The hotel staff all the departments were excellent in providing excellent service. the restaurant staff especially Mamun & joyti very pleasant & always served with a smile & always helpful with our food request the housekeeping Mohammed who was allocated to cleaning of the 1st Floor was very good in his job & the Front office Sarath always very helpful & did a excellent job to any of our requests & a big Thank you to Manoj Kumar a very pleasant personality & was always ready to help with any of our requests overall all the staff were excellent & most helpful the hotel should be proud to have a team like them❤️

I arrived at the hotel at 4.30 AM. The room was prepared and the receptionists fulfilled my wish to have a room on the upper floor. The room was equipped with fully working air conditioning, a king-size bed, a deposit safe, a small fridge, bathroom with a toilet. There was a kettle with tea and coffee available, then 3-4 small bottles of water a day complimentary. The cleaning was perfect every day, every day clean towels. The receptionists were all helpful, and helped me to get a taxi to the city centre. Breakfast was available every day 6.30-10.30.

Two downsides - toiles was very noisy flushing and even some time after flushing, the water from the shower box was leaking in the bathroom. Then I would appreciate more choice for breakfast - some bread and ham. Pancakes were available only 2 days out of six.

First of all, I would like to extend my sincere thanks to all the members of the hotel staff, especially the manager, for including a complimentary breakfast with my reservation for me and my family. I am delighted to rate the hotel breakfast as 5 stars out of 5 due to several factors: Food Quality: The breakfast featured fresh, well-prepared items with a focus on high-quality ingredients. Variety: There was an excellent range of options, including both hot and cold dishes, fruits, cereals, pastries, and beverages. The availability of special dietary options like gluten-free and vegetarian was much appreciated. Presentation: The food was neatly arranged, and the setup was clean and appealing. Service: The staff were attentive and friendly, maintaining cleanliness and promptly restocking items. Atmosphere: The dining environment was comfortable and pleasant. Overall, these elements contribute to a truly exceptional breakfast experience. Thank you once again for making our stay so enjoyable. Best regards,

nothing at all

It was comfortable. The breakfast and staff in the breakfast room were really excellent. The Concierge Manoj Kumar was really superb. Extremely helpful and professional. He couldn't do enough for us. He is a fantastic representative of the hotel. The bed was comfortable. Good channels on the tv. The bath was a good size. Good location for the malls.

The check in lady was not friendly. The room was grubby. There was rubbish inside the cupboard and a dirty tissue just under the bed. Also no cups in the room although there was coffee. The hot water ran out quickly. The swimming pool is quite small. In the breakfast room, the tables need to be cleared more quickly as they ran out of cutlery and there was discarded food and dirty plates everywhere.

I recently had the pleasure of staying at Al Murooj Grand Hotel, and I must say it was a delightful experience from start to finish. Located in a prime area, From the moment I stepped into the lobby, I was impressed by the warm welcome and efficiency of the staff. The check-in process was smooth. The room itself was spacious, well-appointed, and immaculately clean, providing a comfortable. However, what truly set my stay at Al Murooj Grand Hotel apart was the exceptional service provided by Ms.Rahma. Her attention to detail, professionalism, and genuine warmth made me feel valued as a guest and ensuring all my requests were promptly attended to, Ms.Rahma went above and beyond to ensure my stay was nothing short of perfect. In conclusion, I would highly recommend Al Murooj Grand Hotel to anyone visiting the area.

Perfect location, the check in process is very nice, the staff are welcoming, I truly want to appreciate the morocco lady in front office she offered a room with a better view which my wife really appreciated! The room is so clean, comfortable and no noises. In the morning we found the breakfast closed at around 11am though we met an angel, UDARI in the restaurant was exceptional, she recommended Chicken and beef Maqbuz which we really enjoyed! And lastly the pool side view at 7th floor is amazing, to mention but a few, Al Murooj is gonna be our new home. thank you everyone for making our stay memorable. see you soon!

The room service doesn't work after 00Hrs!! should think about it.

The hotel was located close to a highway. The problem is, and that goes for all of Muscat, is that it is almost impossible to walk to places. One have to cross roads with heavy traffic. That said, it is easy (and cheap if you use the Otaxi app) to take taxi. The size of the room was good, and so was the bathroom. New waterbottels and coffeepowder in the room every day. The breakfast was good. A little different than a Norwegian is used to, but good. The staff were always smiling and helpful.

I am not very found of floors with carpets. You can easily see stains etc. The pool area was good, but all of the sunbeds, and I mean all, were broken. This is easy for the hotel to do something about, if they want to.

The location of the hotel is very good for sightseeing by car, as it is right in the center. The rooftop pool area is beautiful and very clean - but a few more loungers wouldn't hurt. The breakfast offer is very varied from local dishes to the typical continental offer everything was there. Tip 1: be sure to visit the neighboring mosque - it's beautiful and within walking distance. Tip 2: You can eat very cheaply and very tasty on the other side of the river bed on Al Maha Street: Afghan, Kuwaiti, Omani and many more.

The multi-lane roads right next to the hotel are also very busy at night, so there is a certain background noise when the balcony door is open.

The swimming pool on the roof is amazing, clean with a lovely view the room is clean and nice the bathroom is nice, but I had a problem with the hot water the location is in the centre

I am sorry to say that, but the staff was not helpful at all. Also, they knew nothing i had some problems related to duplicate payment for my stay; I needed a quick taxi to the airport need anyway to exchange money but the recpation was so slow, don't know what to do, and was careless, which made me panic everything is ok in the hotel except for the staff the other problem is nothing close to the hotel, and you need a car to reach any market, atm machine and one restaurant is close