Staff were extremely helpful upon check in, I had booked the other hotel with the same name but different locations and because it was at night, they agreed to change the booking. On my last day on 15 October I had a fracture on my wrist after a fall outside the hotel and they acted very swiftly, called emergency services immediately and I was transferred to the hospital. The staff were extremely helpful.

First day of check in it took long to get something sorted but they did it. I did not enjoy the breakfast much.

As newlyweds, We really enjoyed the view from balcony of Room 902 (I think it's the only room in this building with a full size open balcony). It became more romantic at night with almost no sound or light pollution. Room was spacious as well. Hammad's service on 9th floor was great!

Bathroom required maintenance and also the cleanliness can be improved. They gave only 2 complimentary SMALL water bottles for a full 24hour stay. I think bigger bottles would be better if you're giving only two.

ideal location, in heart of Lahore. love Gulberg

nothing, room stunk of cigarettes but after 10 mins of AC smell disappeared

Breakfast was very good with nice selection of Pakistani cuisine (sooji halwa was best I've had anywhere). Chai was also good, as was the fruit salad. Room was very comfortable and clean, shower pressure strong with plenty of hot water. Air conditioning worked very well.

Being in central Lahore, there was a lot of street noise. Also had some very noisy neighbors next door the first night, who seemed to be unaware that there were other guests in the hotel who were trying to sleep.

Staff was friendly and helpful. Room was clean and spacious.

There was smell of cigarettes in the room especially on the first day even though it was a non-smoking room. Shower drain wasn’t working properly. Windows were not fully noise cancelling so at times in the early part of the day, noise was loud from outside as the hotel is located on a busy road. Wifi was slow at times at night.

Good Location with a Shopping Mall across the road and international and local food outlets within walking distance. Breakfast was ok but staff a bit slow in replenishing dishes.

awesome service, great services, everything is very good… I like my trip … breakfast is super… thanks a lot sadia

Well it was beyond what i have been thinking abt this property...fairly well and well balanced and curtious staff...breakfast they need to improve a bit Overall experience is woundeful

All is well balanced place...

highly professional and trained staff ... I really applaud the level of professionalism staff showed !

breakfast wasn't upto marl ... breakfast should add live aumlate / egg station at least .

The location is the best part about the hotel. Very central and close to a lot of cafes and restaurants.

The lobby could've been better. Breakfast was okay.