What a great hotel. The location is great as it is a short walk to the train station and the bus station. There are many places to eat nearby. What we did like was that it was very clean and the bed was very comfortable. In additon the water was very hot which is something we have not found often in Peru. If you have to leave for Machu Picchu before it is time for breakfast they will make you some food to take with you. The staff were wonderful and could not do enough for us. I would highly recommend staying here.

Nothing. Everything was great.

It is a small hotel a bit inside and out of the main street, what is a big bonus, because you can relax and don't be disturbed by a noizy environment. Trains neither are not audible. The hosts are great. They made our stay there very comfy and nice and even gave us a huge tart because of my birthday. For free! Beds were comfy and big. Breakfast was ok to start day and climb Machu Picchu. We kept our baggage there until we were back. I haven't sense any moisture or mold in the room.

The hotel is located inside a tiny street, so view from the room was not splendid, but the view from the room was not our primary reason.

Really large comfortable beds. It’s located just off the heart of most bustling street in Machu Picchu/Aguas Calientes, so you’re reprieved from the worst of the noise without compromising much on location. The hot springs and waterfalls are about 10 minute walk away, the bus to Machu Picchu is about 5 minutes away downhill. Showers worked well and were hot. They also pack a breakfast if you ask.

There’s no elevator for those with reduced mobility, so be prepared to climb stairs. It wasn’t a problem for us.

Hotel is owned by a family, the husband went above and beyond for us. He picked us up, even dropped us off to the train station and carried our stuff. He singlehandedly made everyone's breakfast, and he was the person who let us have a great room in the top floor.

The wife at the beginning wouldn't let us have the room we had reserved, even though there was evidence we had asked for a top floor room months ago. She kept saying they were all taken, but there were so many vacant rooms, and the husband eventually just let us choose thankfully.

Staff were very helpful, even came to meet us off the train and collect our bags so that we could head straight to the bus to Machu Picchu. Breakfast was made available from very early in the morning allowing us to head out early. The room was nicely decorated in Peruvian style with fresh orange juice on our arrival. Good value for money.

It's out of the control of the hotel, but our room was quite close to a Karaoke bar. We were so tired that we managed to sleep through the dirge of drunken holidaymakers barking renditions of "Zombie" and "Islands in The Stream".

Very close to everything we needed, about 5-10min walk from train. The staff is super friendly! We had a very early start for out Machu Picchu Tour before the kitchen was open so the night before they asked us an offered to have a little breakfast bag ready. This was the nicest gesture! The showers had hot water and the beds were comfortable. We stayed here one night would definitely recommend!

I couldn't get the TV to work but I was so tired from the trip from Cusco that I fell asleep so easy that it was not a big deal for me.

The staff was AMAZING!! they accommodated all our requests and even personally took us to a local restaurant because we were looking for something specific. They gave us a breakfast box at 4am without any problems and allowed us to leave the luggages there while visiting Machu Picchu. The room itself was clean, comfortable and very cozy. The location was perfect: just a few mins from the buses to Machu Picchu and from the train station, yet in a quiet street. Couldn't recommend it more!

Nothing

- friendly staff, easy check in, we came early and they let us check in early after a short wait while they cleaned the room. - nice breakfast hand served (fruit, juice, quinoa pancake, cheese, meat slices). if you leave before breakfast they will pack you a box meal. - Super close to town/bus stop. the village is pretty tiny anyway. - close to a couple convenience stores, lots of food options near by.

Clean, convenient, great Staff - Fit for purpose - good ratio value-cost - Griselda was super friendly at the reception of the hotel, with fast support when needed.

Unfortunately the shower system has a water pressure problem, therefore shower with decent warn water was an issue. It is not s show stopper, but be aware that you wont be able to shower comfortably

The hotel is new and it was very clean. The beds were comfortable and the shower was great. The hotel is close to the bus pickup if you’re going to see Machu Picchu. The train terminal is like 7-9 minutes away. The staff suggested a place to have dinner and the food was delicious. They let us leave our backpacks in storage and then when we got back I asked if we could have some tea because we were wet and cold. We had rain the last 40 minutes of our Machu Picchu tour. They were very friendly, respectful and polite and that says a lot these days!