Very friendly staff. They were extremely helpful and friendly. Breakfast was delicious. The airport driver was excellent. The room was roomy . Super spotless clean. We really enjoyed and we definitely will stay there again The staff had our room ready with keys on the counter once we arrived. This was the easiest check in process we ever had. 10 star service

We had a room on the top floor with the balcony right outside - and the view from there is spectacular - and we sat out there each sunny afternoon to enjoy. The bed was comfortable, and the bathroom was perfect. It was clean and well appointed - basic but just right. The staff were awesome and let us into the kitchen whenever we wanted to make our cups of tea or heat up soups etc. Very friendly family run business and highly recommend. The location is PERFECT - just the right amount of walk away from the main square to be quite and in a real local neighbourhood feel (not touristy) but also easy access to anywhere you wanted to walk. We LOVED our 4 nights here in Ollantaytambo - there is so much to see and do and also a great place to relax and unwind.

We loved EVERYTHING about our stay here.

The property was very clean, comfortable and in a great location for strolling to the main square and ruins. There was a very good choice of food at the breakfast buffet and hot drinks/water available all day. The 360 view from the roof terrace was also incredible. But the very best thing about this hotel was the staff! Especially Marcela, who went above and beyond, helping us so much with recommendations and transportation bookings before we’d even arrived in Peru. She is an absolute diamond. Thank you for helping us get the most out of our short stay!

Nothing.

I had a wonderful stay at this centrally located hotel in the charming town of Ollantaytambo, a great jumping off point 1.5 hours by train to Machu Pichu. Host Marcela helped me every step of the way, drawing maps to the city, recommending restaurants and attractions, arranging taxis and making every guest feel welcome. This is not the Hilton - those modern tower hotels do not exist in this most authentic town (thank God) - it was simple and very clean with a great breakfast included and a decent Internet connection. I hope to return someday.

Intitambo hotel was just perfect. The location was very close to the main square and in one of the beautiful streets of the authentic Inca city of Intitambo. Rooms were very clean and the hotel has a lovely terrace upstairs. Breakfast was plenty of tasty food and local amenities. We must praise the lovely staff at Intitambo, specially Patricia who helped us with the taxi bookings, exchanging room since there was a misunderstanding with our booking, and letting us having a late check-out. Thanks Patricia! I definitely recommend Intitambo hotel for a stay in Ollantaytambo.

Everything was great!

Great location in a very quite alley with only foot traffic (a lot of streets in Ollantaytambo are based on the original Inca layout and are not wide enough for cars). Staff were very friendly and spoke some English. Excellent breakfast. A few minutes walk to the main square and restaurants, about a 10 minute walk to the main Archaeological site. The train station is a 15 minute walk from the hotel but, from the main square the Tuk-Tuk taxis charge under 5 soles for a ride to the station.

The hotel requires you to drop off your room key when leaving the hotel and pick it up again from a plate near the entrance when returning to the hotel. While there was always someone around when getting your key I was slightly concerned about this practice. Because cars cannot get to the hotel you will have to carry your luggage either up a set of stairs or through the alleys.

The view from the third floor terrace is incredible! The room was very comfortable with a great shower. We loved the breakfast and taking our coffee up to the terrace to enjoy with the view. Marcela, at the front desk and who I communicated with before our stay, is the best! She helped us arrange transport to and from Cusco with an excellent driver, gave us great restaurant recommendations, and helped me arrange same day laundry service. She was so warm and friendly and really made our experience in Ollantaytambo special. We loved staying here!

The owner did not seem to be treating the employees well, which was really unfortunate because they were all great. She raised her voice at them a bit and it was uncomfortable.

Friendly staff, very helpful with booking taxis and storing luggage etc.

The steps up to the property when you arrive.

Marcella was just fabulous, especially considering our poor Spanish. We started for three nights with our one year old daughter, so having her help was amazing. She assisted us with everything we needed and gave us great advice about local sights, transport and food. We especially enjoyed her hand drawn maps! Our room was comfortable and clean. The terrace had the most gorgeous view of the Archeological Park. Breakfast was always fresh, with fruits, juices, drinking yoghurt, eggs, pancakes, ham and a selection of breads and condiments - preparing us well for long hikes and exploring. It was also incredibly helpful to have boiled drinking water, hot water and tea/coffee available 24/7. The hotel is situated very close to the Plaza de Armas and to all local ruins. All round a fabulous place to stay.

Enjoyable and relaxing stay. Nice property, well apportioned rooms with good views from the terrace, helpful and welcoming staff and a decent breakfast. Short walk to the main square and restaurants. Longer walk or a quick moto-taxi (tuk tuk) ride to the Inca or Peru rail terminals. The hotel also helped to arrange Carlos, an English speaking driver/guide who helped me with a private transfer back to a Cusco, whilst stopping at key sights in Sacred Valley en route. Recommended if you need to do the same and is reasonably priced versus the tour agencies.

It’s nice to have the top rooms that open on the terrace, but that does come with the potential that others will sit outside your room and make noise, or in my case, make calls to overseas relatives on speaker! Generally shouldn’t be an issue if other guests are considerate.