room and bed were clean, breakfast was buffet style (although limited options), had complimentary toiletries and hairdryer, and Smart TV with netflix. staff were also accommodating. 😊

was clean enough for us since we didn't really stay for a long while, but others may not like some things we observed like no slippers provided (tiles were cold) and the aircon was leaking. I heard the sound of a gecko while in the hotel, thankfully not inside the room because I really don't like geckos 😭

Stayed 17 days here and i really enjoyed my stay. The staff was very friendly. Great location close to SM and Downtown. Housekeeping was excellent. Breakfast was good, but very basic(6am to 10am). Laundry shop right outside the hotel. Aircon worked great, but was on the noisy side. Free netflix on the tv and wifi worked great. Bed was very comfortable

Water pressure in the shower is on the weak side. No refrigerator in the room.

So far the best Hotel i stayed in Bacolod. Very nice room, comparable with Western Standards. I also checked out a room with a King size bed and that was even better.

Rather loud music from a bar down the street for about 1 1/2 hours. But at about 9:30pm it got quiet.

The Wi-Fi and the Service itself. We spent 2nights in The Suites and during those time I was working, the pocket Wi-Fi I brought was never used since the Wi-Fi in the hotel is good enough for my online work. Also, they even accommodated our food request (due to our restrictions) for the packed breakfast. Appreciate the room service calling us to check our food preferences. They even helped me reheat my food even if it's bought from the outside. Thankful for the wonderful stay. Highly recommended. 👍

None really

Location is good, near the public plaza and public transportation. Value for money as the breakfast is even buffet-style. Staff are helpful

No partition between toilet and shower (or even just a shower curtain) in the bathroom which makes the tiles messy.

Property is clean and accessible. It’s near SM and other establishments. AC is good and room has wifi with smart TV. Free breakfast too.

The water pressure is a little bit lower than normal.

The location is enough to visit any places to go. Friendly staff and the place is quiet. Was able to work remotely. Because the have fast and reliable wifi. Breakfast was good but few choices. I'll stay to the place again

The room is too small but enough for solo traveler.

Staff friendly and accommodating very clean and comfortable good all round location to shops with easy walking distance would definitely recommend

Food was cold for breakfast

Breakfast was nice. Not too sumptuous, but you get what you paid for. Atleast for my 3 nights stay, they had different menu.

The wifi isn't that good.

Very considerate manager and staff. They allowed me to check out at 2pm at no charge. Also to extend at lower room rate. Ample breakfast, good rice

No view outside