This was my fourth stay here during my annual medical mission visits to Naga, and this time we had a larger group of doctors nurses and dentists and likely to keep growing... We loved the location, the staff and service, the food and buffet and facilities are good value for money... The proximity to town centre and the next door mall are a great bonus!

The gym was closed for renovations and I hope that's the case as a lot of us would've loved to use the facilities as I've done so in the past... A small issue was the smell of sewage occasionally in the bathrooms and foyers but this maybe due to recent floods! Otherwise keep it up Summit!

The rooms are spacious and much larger than others in the area. Comparing prices sa ibang hotels in Naga, Summit offers the lowest cost without sacrificing a quality experience. May buffet breakfast, a pool, and again, bigger rooms. I’ve been to other popular hotels sa Magysaysay (yung magkatabi na parehong fancy) even the one JUST across the street from Summit, but I keep going back to Summit kasi di naman nagkakalayo and the price is WAY less. Not to mention the accessibility sa Robinsons Naga.

The rooms are clean, but dont expect pristine. Signs of age in the showers and nooks and crannies (like hard water stains) are evident.

The hotel is what you would expect of a budget-to-mid price accommodation. The facilities werr fairly clean, definitely not uncomfortable. But there is some room for improvement. Plus points also for being ESPECIALLY near to malls and superstores (both S&R and Landers are within a 500m radius. Robinsons right next to it w a dedicated bridge connecting to the hotel. Yashano Mall across and SM about a km away) What we enjoyed especially was the treatment from thr staff at the in-house restaurant. The manager was very pleasing and took time to give my tourist parents recommendations on where to visit. Overall, we loved ourstay!

The pool was difficult to enjoy. There was a large family with dozens of kids jumping into the water from every ledge they could find and there was no hotel staff to control the behavior, so it was a bit of a mess out there. The rooms are clean but housekeeping could do a better job to sweep floors and dry up the bathroom after a cleaning.

Spacious room. Having the convenience of the safety box, fridge, ironing board and big mirror in the room met my needs and likes. I like to thank the boss at the dinning place for doing extra effort to get me coffee creamer.

Breakfast -the sotanghon soup was not hot enough. I wish I didn’t have to wait 15 minutes for the coffee to brew since I was in a rush to go. The faucet knob in my room is broken and keeps falling off.

Great location, with Robinson shopping mall just around the corner (in fact, it is connected to the hotel via a passerelle on the second floor). Very friendly and helpful staff. Great breakfast choices (mainly local food, but with a touch of foreign cuisine). Excellent in-house laundry facilities.

The hotel, though only open for 3 years, is already battling with the effects of humidity: the shower showed traces of mould and the ceiling in the entrance testified of a leak, which had not been properly handled. Amenities in the bathroom were basic.

The location was perfect for our purpose. The staff had been responsive to requests and complaints. The amenities in the room are as expected. Both check in and check out were accomplished in no time at all.

Probably because of the disruptions caused by Typhoon Kristine, supplies were running low. The choices for a la carte breakfast were very limited. For several hours there was water dripping from the air conditioner.

The location, the cleanliness, the staff, the underground parking, the breakfast spread, and above all the water coolers in every corridor. Very eco sensitive. No wastage of plastic. The staff were very professional, and helped me go around - I was there for only one night, but they were able to guide me to do whatever I could in the short period that the city was open on Christmas Eve. The food recommendations for local delicacies was awesome. Am grateful for the suggestions.

Honestly cannot think of any. I felt unhappy leaving the hotel, but then Naga was not my final destination. Any my final destination was 3 hours away. If it was closer than an hour away, I would have happily changed by bookings and would have extended my stay here (if they had rooms available)

The staff were very attentive to all needs, the bed was excellent and the pillows were good as well, the downstairs restaurant had very good coffee and also made nice alcoholic drinks also the staff in the restaurant were excellent attending to all needs and even some we didn't know we had

The cleaning staff need to check whether there is shampoo body wash and hand wash in the bathroom every time they clean as we had run out of hand soap and body wash in the shower, the water pressure could be a little better, air conditioner in our room sometimes felt like it wasn't working, Also putting the water that they supply in the fridge would be a good idea and maybe a microwave would be good I know you can't have everything in a room but these things can be thought about

Indeed pet friendly. No restrictions for pets except they only accept up to 2ft height. Staff always greets us and our dogs. Just beside robinsons mall. Perfect location. Enough parking for guests. Provides hassle-free stay. Buffet Breakfast was amazing. Different menu everyday. Elevator connects directly to the basement parking. There is a bridge from the 2nd floor going to the mall. They have a mini cafe by the reception.

None

Staff was nice, friendly and accommodating. Hotel is across(few steps) Robinsons Mall.

Shower has molds on the walls and they should take care of it as hotel is only about 2 years old I think. Great hotel to stay in while in Naga so I suggest they need to maintain the hotel. There should be always someone at the front desk. I noticed the staff stays at the back room and when you have questions or need something, you need to go that room behind the desk to get someone.