The location was across boulevard & it’s handy to everything. The staff were friendly and very helpful.

There was no elevator or escalator you need to carry your suitcases up to level 3. While the staff were so helpful they carried it for me it’s still an issue. Also, they only provide you with one door key. So, if you go out you wanted to leave your key on the door to keep your aircon going so when you get back the room is cool. When you come back you have to ask front desk to get someone to open your room door for you. While they are helpful, for me it’s inconvenient.

Location is good. We only stayed to wait for a flight after coming in from a ferry. It’s down the street from the port, which was convenient for us as our boat arrived later than expected. Restaurant was also open late, which was a bonus for us. Staff were friendly and helpful with directions for getting around the neighborhood. They were also able to sort out a room assignment mistake quickly. The park is close by and was a great place to take an evening stroll.

Lack of elevators, could be difficult for those with mobility issues. I don’t remember reading about it being stairs only. Breakfast was good but be prepared to stay an hour if ordering a hot meal.

Food is very good. Rooms are very clean and staff is very good. The staff are friendly and will help you with almost anything. The location is perfect for anyone. Many restaurant and bars are close. The Pier is across the street and there is a long walkway across the street to exercise. There are also many activities across the street. A great place to stay.

It would have been nice to have a little more room next to the bed. About 12 inches.

I liked that the staff greets you no matter what time of day it is. The breakfast served is really hearty and delicious, I particulary enjoyed the danggit. The room cleaning service is fast and efficient.

The room we stayed at had an elevated flooring is too high for the toilet which can be quite a dangerous when you miss a step to walk in/out of the toilet. Cleanliness is overall good except for that one time a mouse/rat ran under our feet while we were waiting in the lobby.

The design was fun. The room was basic but had good reading lamps, charging facilities by the bed, a full length mirror, and a desk for work on a laptop. We were very happy bunnies! The staff helped us with iodine and bandages when one of us had a minor accident in a tricycle outside the hotel. The hotel restaurant was very good as well.

Unfortunately there was building work next door, but such things can't be helped. The lack of shelves for the toiletry bags is ubiquitous. Would be so easy to add to the bathrooms!

Staff were great and very accommodating. Management was helpful. Overall, it was a pleasant stay.

We didn't get the room we requested via Booking.com. Their advice was to call them directly for special requests next time.

Great location across the street from the boardwalk and the "I ❤️ Dumaguete" sign. Close to restaurants and coffee shops as well as the port. Room had a nice view looking across the street at the boardwalk and water. Staff was friendly and helpful. Breakfast was good. Ube buns and other pastries in the restaurant were delicious. Laundry service was done on time and delivered to the room.

Not convenient for elderly or handicapped people...Room had a large step up to get into the bathroom and no elevator. Shower water was either too hot or too cold.

The eco friendliness of the hotel and its feel. The location is near the Dumaguete port. Very convenient if you have planned trips going o Siquijor, Cebu or Bohol. And it is conveniently located to all the tourist destinations within the city.

There are mosquitoes inside our room. It was hard to sleep as the room is not properly sound proofed. Some occupants talk so loud that they can be heard in our room. Better if the hotel has a silence observance policy if sound proofing can not be addressed.

This was our 2nd time to stay in this hotel. We like the ambience, comfy and soft sheets, pillows and bed. Staff were very helpful, polite and courteous. If you don't have a car, public transportation are just available right in front of the hotel. Dumaguete Port is of walking distance. It's close to shops, restaurants, ATMs. My son got his haircut at the salon few steps away from the hotel while me and my husband were able to get a massage as nearby. I was able to do my early morning walk at the boulevard when it didn't rain.

We had really heavy suitcase & a box full of goodies and our room was in the 3rd floor, so it would have been better if there's a lift or at least a room in the lower floor. The staff were very quick to assist though. More options for breakfast would be better and additional meal that is not fried would be awesome.

Beautiful rooms. Location is great as well. Was allowed early check in. So many restos nearby.

Hotel Internet wifi was dodgy and intermittent. Would be very vital esp on a working trip since mobile data connection is not good in the area. Aircon in the room took awhile to get cold as well but mainly because it was hot outside.