Everything worked well, and the staff were, friendly, efficient and helpful. The food outlets offered a wide variety of different choices, and the breakfasts were very satisfying; all dishes served were excellent, and all 6 of us received our food at the same time. When basement parking was not available, valets took care of parking down the road. Since it rained a fair bit, having the valet bring the car back was a bonus. The facilities were good, and the location was central to everywhere we needed to go. The rooms were spacious, clean and comfortable, and taking one Jacuzzi suite proved a favourite with our family members! The rooftop restaurant afforded excellent views of the bay, the sands and the many water-borne activities. The internet worked well all the time we were there.

We might each take an extra comfortable pillow next time. But that is a small price to pay for staying in all-round good accommodation. But other than that, there was nothing else to complain about.

Best place in Subic and very affordable I thought. Great view of the bay & streets. Walking distance to all well known places. (Clubs and Food) have a meal while looking over the infinity pool is amazing,- (Breakfast) delicious. Up top was a Retro Restaurant 1950’s style I think. Great food and drinks menu. Pool aswell open til late. I can’t rate this place highly enough. Very professional and friendly staff all round. Awesome team and Resort. I’ll be going back there without a doubt.

I can’t remember not liking anything about it.

The location is close to many activities. Restaurants besides the hotels restaurant. super markets, beach in front of hotel besides the two swimming pools the hotel has. the transportation and many places in walking distance.

In door reception was a little warm they should close the doors. it would keep the coolness in the entrance and lobby and feel a lot better. i understand people are going in and out of the lobby. It would make a good impression.

the food was good but could be improved. eg hash brown oily// the staff were great and accommodating and friendly. Staff were very responsive to requests. Drivers were great. front desk ladies were lovely. Great location and rooms were clean and very well maintained.

the room experience would have been better if you didn't have to pay for EVERY extra such extra pillow or toilet paper or towel for a high end hotel these should be accommodated. would have been better if roof top pool/ faculty was open during the day also.

The location was just right to get to many restaurants and convenience stores , super markets and drug stores basically the beach and view are very nice and convient to go on the beach. transportation to the area is good.

Traffic can be a hassle to deal with it is better to take a grab, taxi or bus to get around. but it seems like it is getting better. if you don't mind driving your self to know how to get the areas close by.

Location, the maintenance staff. They were fast when we have small issues in our room. They fixed it fast and they were quick when we needed them.

I dont like the staff at the restaurant ground floor.. our order took so long and the staff are so unprofessional. They were laughing so loud in the kitchen and not giving the customer updates about why our order is taking so long. We had to call them and ask. Aside from that the food was okay..

The food wasn’t that good. You can get better food at most other hotels.

Very nice hotel in good location with beautiful pool and views

Restaurant staff not good quality of service our order was wrong as they did not listen or seem interested in listening to what we ordered. Also kept having to ask for everything they were not helpful or accommodating. Also many many flies around when we were eating and no candles etc to try and help with this.

The room with a wonderful view is huge with its kitchenette , dining table, living room and huge bedroom. I find it expensive for its price though. The bathroom is also huge. It’s clearly a new hotel. It was clean!

For its price the toiletries can be improved. There are certain times that there’s a foul smell from the bathroom.

Understanding staffa

A little unorganised