Staff were very friendly, everything we needed in the hotel, and they were able to extend our booking by one night which was very reasonably priced.

They never made up the room, even when we left one day at 10am and didn’t get back till maybe 5/6pm and left the “please make up room” button on, they never did it even tho we asked the house keeping on the way out, they still didn’t do it, our friends on the lower floor left at 12 mid day and got back same time and their room had been made up! The 2nd day this also happened. However the staff were lovely and got us toilet roll when we ran out and came to change the bed sheets at 6am when my partner spilled a massive water bottle all over the bed.

The bedroom was absolutely amazing. Comfy and beautiful room. Nice view of the pool area and bathroom was good too. The food was quite delicious. Their free shuttle into the city/town was brilliant and their staff were just a delight. There was also a 7-Eleven on site which was majorly appreciated.

It was a pricey place but we knew that it would be when booking it. If I had one note, it would be that the sunrise excursion (free) should be inline with the sunrise rather than after.

Excellent service from Staff. It really made a difference. Five Stars for Savoy Boracay Hotel staff. At first, I thought that the location was going to be a problem because of its distance from white beach. But i found peace and tranquility in Newcoast. I felt safe in the area. Tip: always reserve ahead for the complimentary shuttle service for a stress free trip to D'mall.

Nothing, but.... I felt unfortunate that I have to spend my vacation in Boracay and stay in Savoy during a Company Convention (feb 28-mar 2). The hotel lobby was always crowded, "these delegates" from the said convention were even rowdy in the hallways, felt like they were the "priority" from the shuttle service duhh. It was chaotic qnd an unpleasant experience.

It was clean with very good internet connection.

I already knew it was a bit far from the white beach but I was expecting to be able to use the hotel shuttle service. I wasn't able to so I ended up paying extra every ride to and from the hotel. Not a deal breaker but something you have to add to your cost when considering.

Very clean, the public area team did a splendid job and worked relentlessly to ensure everything was spotless. All staff were extremely pleasant and helpful. The spa was one of the best I have been to. The Savoy restaurant had delicious lunches, but expect a waiting period of 30mins to get your food. Free shuttle on schedule going to the "city" took about 15mins to reach D'mall. Would definitely stay again.

Breakfast was overcrowded at certain days with nowhere to sit. The close-by beach did not have any sunbeds/umbrellas or any other facilities except kayaking. The second pool got a bit dirty with palm tree pollen falling in the water.

-We booked 2 rooms and I liked that they put us in connecting rooms. - The buffet breakfast spread was good. -We love the pools and not too many people yet during the first 3 days of our stay, so it seemed we had the pool for ourselves. - We also love the private beach/cove. We only went to the Stations once and theyre too crowded, so the private cove really was enough for us. - Our rooms also had the best view--we can see the Keyhole. - Keyhole tour was amazing! - Free shuttle services to the beach cove and Stations. - There were food stalls near the beach for lunch and dinner options. - Friendly and efficient staff!

-Beach has lots of algae. - Rooms not cleaned everyday. We have to call and request for it. - Theres no separation of shower and toilet areas in our CR. So when we use the shower the entire CR floor is wet 😑. Hope you can fix this minor issue. - On our 5th day the breakfast buffet was too crowded already, and the food were not replenished quickly. But I could understand this because there were too many people.

The ambiance of the hotel is very warm and welcoming, as much as the accommodating staff, it feels like home away from home. it is also well-maintained and well-secured.

The thing that didn't pleased us as much is that in our room when we inspected it once we arrived was that.. there was an open leftover bottled coconut juice inside the small refrigerator and the room amenities like the slippers, towel etc were incomplete, some even were unavailable. So that could be improved. oh! The elevator incident that happened to my partner and I along with 2 other guests where the elevator was clicked to go to floor 5, it went there then it came to a sudden stop with a weird sound and went down to floor 4, and the door opened with the floor slab showing and slowly adjusting to the right height which was an ultimately weird and unexplainable experience, to be fair.. but no one got harmed so we didn't file any report. but hopefully that doesn't happen again.

This hotel is in an area called Newcoast where there are other hotels, shops and restaurants. The sandy beach is a short walk but the hotel provides a shuttle bus service if you want to ride. At breakfast, the staff were welcoming and were happy to bring food to your table,. if you want. The buffet breakfast was one of the best I have had. The pool is huge and there were always places to sit and relax.

There is a problem with condensation in the rooms which the management blames on opening the patio doors when the air con is on, and easily dismisses it as a customer problem. I however do not believe this to be the cause and it needs to be properly addressed..

The service was exceptional. The restaurant staff were very welcoming and hospitable. The breakfast option is great. They offer different Filipino menu everyday. They also offer international cuisine. They have 2 huge swimming pools. The facilities were great. They offer a complimentary shuttle to station 2 and free water in the lobby. The hotel has a private beach which is less than 10 minute walk or you could reserve their complimentary shuttle. You could walk to the keyhole from this beach. I highly recommend this hotel and would most definitely come back.

Nothing

An Unforgettable Stay - Perfect in Every Way! I can't say enough about how exceptional our experience was. From the moment we arrived, we were greeted with warm smiles and a level of hospitality that truly made our stay unforgettable. They even allowed us to check in early for free! Security: The security at the resort was top-notch. We felt safe and well taken care of throughout our stay. Staff: The staff here are incredible! They were not just friendly but genuinely kind and attentive. They made everything so easy and relaxing, going out of their way to ensure we were comfortable and happy. It's rare to find such a consistently high level of service. Amenities & Facilities: The resort offers everything you could possibly need. Lifeguards: The dedication of the lifeguards deserves special mention. They were always active and vigilant, ensuring that everyone was safe while enjoying their swim time. Special Touches: On top of the complimentary welcome drinks, the resort went above and beyond by offering us additional free drinks during our night swimming, even beyond what we had purchased. It was such a thoughtful gesture that made our evening even more enjoyable. And just before we left, the staff surprised us with a pack of bread for our son to snack on during our journey back home. These small but meaningful touches made us feel truly cared for. Breakfast & Food: The breakfast spread was delicious, with a wide variety of options to choose from. Rooms: Our room was spotless and the bed was incredibly comfortable, and the view from our balcony was breathtaking. Beach: The beach was a true sanctuary of peace and exclusivity-far from crowd. It felt like our own private escape. Overall, our stay at this resort was perfect in every way. The combination of outstanding staff, excellent facilities, and superb food made it a truly memorable experience. We left feeling relaxed, happy, and already planning our next visit. Highly recommended!

Nothing. I wish we could have stayed longer and spend more time in the resort.