The hotel is situated adjoining a beautiful park that you can easily visit. It's situated right next to main public transport routes allowing easy access to the city centre (15 minutes or so on the light rail / tram). The rooms where very clean will all the amenities you would expect and helpful staff. The breakfast was delicious and had a wide selection of both Polish and European options. The Wellness centre is also worth a visit. There is parking available on site and the rooms where very quiet.

The parking is not guaranteed and on some evenings it can be difficult to get a spot but returning a few hours later usually allows you to get a spot. Overall a minor inconvenience.

I can only recommend this hotel. It scored 9 and not 10 only because of a minor inconvenience. Namely an event with a party until 3 am. However, when I complained about the noise, we were immediately offered an alternative room, further away from the dance hall. As the second room was in theory a lower grade room we also got a discount for our stay. (This room was equally nice and spacious). The palace part, as well as the new-built areas are beautiful and all amenities of high standards. All staff were very friendly and helpful, accommodating even special requests. Exceptionally delicious breakfast.

We were not informed about the party at check in.

The building, the staff, the mood, the ease of everything

There absolutely must be a revision to the rules of the spa, a place of relaxation and peace is no place for children actually running around, hogging the hot tub, coming in and out of the steam and sauna rooms completely encouraged by their parents. Had someone been manning reception desk I am sure this would not have been the case, sadly it was like this for our whole stay.

Everything was perfect , room very comfortable and big , dinner was great , stuff really helpful and nice . Very good value for money .

Liked everything

Very nice building, fantastic room. Almost great breakfast. Simple find the place.

Firstly if compare price and quality is very good. On the other hand from five stars hotel I expect that in the room everything will work. Breakfast will not serve some food prepared previouse day but will be fresh. Wellness I advise hotel do it correct pictures and show how small it is and that it is not like srandard spa but you must wear swimming dress.

Breakfast was excellent. I liked the interior and the location.

Dust was visible in the room. It requires more thorough cleaning.

Beautiful building and interior. Excellent food and service.

Holes in pillow covers, hair on bed sheets and webs around windows indoor

Very nice room, good breakfast, beautiful SPA.

Payed parking.

Absolutely loved my stay here. The service was great, the hotel itself smells incredible, looked incredible. The pictures online did an amazing job showing the ambience of the hotel. The room service was immaculate. The spa area with the jacuzzi was so comfortable and I could have stayed there the whole day! 10/10 would come again and have already recommended this hotel to several colleagues.

I wish I had known the spa was booked. Only regret was not receiving my hot stones massage and facial like I hoped. But my experience was still great!

They had destination chargers (porche) 2pc for guests. Charging the car was easy! The parking cost was 10€.

Bed was so soft and did not provide any support. After checkout payment, they took an extra small amount from my credit card with no explanation. It was a really small amount but still no idea and no questions were asked during the check out so I must wonder and for 5 star hotel I should not wonder about these things.