Location fab Pool sauna gym nice but very small and need some work Food in restaurant omg deserve star Amazing staff definitely best thing of our stay

Rooms very dated hair in bathroom for 4 star very poor no toiletries no robes no slippers nice and comfy but it's just 3 star

Fantastic location just off the square. The breakfast has something for everyone: cheeses, breads, bacon, eggs, waffles, pancakes, cereals, yoghurts. We loved the offer of Mediterranean, healthy fare too such as fish, pesto and oils! The restaurant is fantastic. Prices are the same as you pay in tourist areas but food is 5* cuisine. Highly recommend. Dagmara gave fantastic customer service when we had a problem. Thank you.

The elevator is broken in the main reception so you access the other elevator through the restaurant or from outside through the 2nd front entrance. The lift is being fixed in May 25.

Location was perfect and the breakfast was good. Lovely staff and very accommodating. Great choice of breakfast apart from hot food for English people, but there was enough choice to fill up on cold foods.

The leisure facility’s were not as expected !! No staff around, no drinks available other than water that ran out. Swimming Pool was far too cold, jacuzzi too hot to enjoy and had to get out as we both felt ill within minutes, the sauna you need to request for it to be put on, so takes too long to reach required temp !!

Good hotel in the center of the town. Good breakfast, it starts at 7 in the morningComfortable, quiet room with good bed. You can ask bathrobe free of charge at the reception. Small swimmingpool, hot jacuzzi and sauna. Ask at the reception to turn the sauna on. Very relaxing to do after or before the sightseeing. It is open from 7-22. Everything close by and you can walkt to the tourist spots. From the airport you can take the bus 106, you get off at Renoma, from there a short walk to hotel. You an buy the ticket for the bus from the ticket machine, or pay by card in the bus, if you have a touchless one. To go back to the airport you can use the bus again, they also have Bolt and Uber. Very nice stay, I highly reccomend this hotel.

Location is superb. Pool / Sauna small and quiet - just as we like it Good food

No safe in room ???????? - What Nowadays - get real Qubus - even if its an extra charge an iron in the wardrobe does not make up for a safe! No slippers and gown to go to the pool unless you book a junior suite - but if you go to the pool fully clothed then you can get them for free and use the few lockers ( none of which have keys though ) Minor niggles for what could be a superb hotel. PS if the breakfast staff were not so sour faced and miserable - that would start the day off brilliantly as the food was very good

Breakfasts are sumptuous.Rooms are spotlessly clean,quiet and have everything you need.The reception and breakfast staff are welcoming,friendly and efficient. Nothing is too much trouble. This hotel is brilliant.The pool was genuinely warm and the jacuzzi was divine. The location is just off the main Rynek and perfect for the City Centre,yet quiet and calm. Really good value for money.The coffee is superb.

2 things.The carpets are a strange design,very Polish but sadly it looks like have been ruined by spilt bleach.,and it does not quite work.I would change them as soon as funds allow for something a little more conservative,but this is purely a matter of taste, Secondly,the jacuzzi really needs a hand rail as I struggled to get in and out safely.This is a cheap quick fix and should be done straight away.We came as a party of 3 in 3 rooms for 4 nights, and we could not have had a better time.

The location was great, superb breakfast with a great choice of meat, cheese, freshly baked bread, waffles, pancakes, desserts, fruits, vegetables. Scrambled eggs were excellent. They even have a juice making machine so you can make yourself a fresh! The staff are very helpful and friendly, beautiful room (we had a junior sweet on the 5th floor), swimming facilities were great, jacuzzi and sauna were very nice. Highly recommended!

That’s a shame there is no toilet on the ground floor (where the restaurants are), which is a slight inconvenience. Also, the water in the swimming pool could have been a bit warmer. Other than that it was amazing!

Very central, just a couple of minutes walk to the main square, but far enough away from the noise. The hotel is ideal for visiting the main attractions and less than 5 minutes walk to the tram stop at the shopping centre. The taxi ride from the airport was about £20.00, the hotel organised with a local taxi firm the return trip. Obviously Uber available too. There are lots of restaurants, bars and shops within a few minutes stroll. The hotel staff were friendly and helpful. The hotel has all the amenities expected of a 4 star and was very clean. The rooms have Air-con which was a must whilst we were there in July and there are umbrellas that can be borrowed in reception.

There was some construction going on in the hotel with upgrading of rooms. The noise did not disturb us however, it did affect my room choice. I booked a superior room but this was not available due to the proximity of the work. I was given a room that was considerably cheaper than the one I booked. I did complain and got moved after the first night to a suite. Was at the hotel with a large group, note some of the hotel rooms have a dated feeling due to the more traditional furniture, but comfortable and clean, there were no complaints.

The room is neat and homely decorated. The mattress is very soft, it probably doesn't suit everyone, I slept great. For a person traveling by train, this hotel is a very good choice because you can walk to the station, the main square is like 3-minute walk. Very nice breakfast, right next to there is a micro playroom for children, so they don't get bored while breakfast, baby chair available 👶 small fridge in the room, water dispensers in the corridor. I don't need anything more, and if I don't feel the difference, why overpay?

What a great place to stay! Your staff deserves a pay rise . Everyone was so welcoming and helpful- starting with a lady at the reception then staff at the bar/restaurant- amazing! Can’t praise them enough. The rooms are very spacious, incredibly clean and they equipped in everything (and more) you might need or want. Superb location, so close to main square, lots of entertainment around. Nice little swimming pool, jacuzzi and sauna- it could get busy at the evenings, but lovely to use it and relax during the day (robes ready at the room, free of charge). Excellent breakfast- great choice of everything, cooked, continental, you name it. All in all it was an amazing stay. Would recommend to anyone. Big thank you to all staff members

NIL