Indoor and outdoor pool - suited to all weather Staff were on top of any request Children's play room and outdoor play area which you don't usually get for the low price we paid a beautiful beach nearby peaceful night sleep without any external noise Two days before our departure, hotel staff left a letter in our room to say they would like to provide us with leaving drinks which is such a unique and lovely idea

Price for dinner buffet was 25 euros per person which seems a bit too much A bit remote where local buses only operate once every hour so relied on taxis which can be expensive

The hotel is everything you can expect from a 4 star hotel. The staff is quite professional, the room was big, the breakfast exceptional with a huge variety and cleanliness was impeccable. It is very friendly for children with a playground, children's pool and a games room.

Upon booking I have checked pictures of the room and it showed that it had a balcony (something very important for me), but I was given a room without it. Talked to the receptionist but they were fully booked and could not change me to another room. I understand this might be a problem with the pictures booking.com uploaded, so my advise is that after reserving you crosscheck with the hotel if the room meets your expectations.

Great location. Close to the beach and if looking for relaxed holiday break then perfect, quite location. Rooms are in great condition anv have everything you need.

Had to check out from hotel at 4am in the morning and were hoping to have some breakfast bag made for take away as we couldn't make it to the breakfast in the morning. Sunbeds at the pool are way to short and if not reserved in the early morning you might end up sleeping on grass.

Staff were amazing & very friendly The staff especially dieago children entertainment was brilliant- pool football what a laugh with adults joining in My son uses a wheelchair totally disabled friendly staff and facilities Manager came the first morning to me at the pool and said any food or drink would be brought to me as I couldn’t leave my son in the pool Breakfasts were amazing Fantastic

Nothing

Have stayed at this hotel many times before always without problems, only stay B &B as we prefer to try local restaurants ,but have not heard complaints from other guests about quality of food. Would recommend paying extra for sea view room great views from balconies. Pool area can be a little crowded at times but beach only 300 yards away.

I love the location . short walk to the sea side and short walk to the supermarket and walking distance from Portuguese Pastelaria and snack bar and walking distance from Portuguese restaurant. The breakfast was good and the dinner buffet has a good variety of dishes.the staff is very friendly.

the property could do with some TLC. the bed was not very comfortable due to the mattress being old . there were some dirty spoons on the drawers and ants everywhere. there were some hair from previous guest on the toilet. the breakfast could do with some fresh orange juice.

Location and spacious rooms

I have made few people aware of soaps missing in the toilet and still there wasn’t any soap until next day. I would also say that their subbed are very uncomfortable and need replacing. Also breakfast can benefit from a bit more healthy choices like seeds and nuts.

Room was a great size, very comfortable for a family of 4. Hotel was close to the beach, restaurants and supermarket. Managed to get an early check-in which was very welcome.

Staff on arrival at reception were not overly friendly & caused stress with a confusion with my booking. Entertainment staff did not include our children in any activities because we were English & they did not speak English. This hotel is advertised as English speaking but the majority of the staff did not speak English.

Great access to beaches Spa Area was clean and well kept. So nice and quite perfect time to come. Staff really great and helpful always around.

Toddlers was inside spa area using the hot tub Main dinner was a little disappointing Would of liked a room on a higher floor to enjoy veiws as I only had a work site to look out and it was a little noisy. Wish I had a few more gift shop options.

The people here are so nice, really felt welcome here. I’ll never forget this place, Vila Gale Atlântico YOU HAVE MY HEART!! be kind to the restaurant guys, they are so lovely and don’t get me started about the reception, I love them. also the cleaning lady, she is so adorable.

nothing, everything was great.