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9.1

239 reviews

Casa Velha do Palheiro Relais & Chateaux

Casa Velha do Palheiro Relais & Chateaux

Rua da Estalagem 23, Funchal, 9060-415, Portugal

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Casa Velha do Palheiro Relais & Chateaux

Welcome to Casa Velha do Palheiro Relais & Chateaux, a luxurious 5-star hotel nestled in the heart of Funchal, Portugal. With a stunning location just 3.4mi from the city center, this elegant hotel offers a tranquil retreat with breathtaking views. The address is Rua da Estalagem 23, providing easy access to the city's attractions.

The hotel offers a wide range of amenities including a spa, outdoor and indoor swimming pools, private parking, complimentary Wi-Fi, a shuttle service, and a fitness center. Guests can indulge in spa and wellness packages, relax in the hot tub and sauna, or enjoy a game of tennis on the courts. The hotel also features a beautiful garden, sun deck, terrace, and a bar where guests can unwind with a refreshing drink.

With 239 reviews, Casa Velha do Palheiro Relais & Chateaux has received high praise for its impeccable service and beautiful setting. Guests have raved about the charming ambience, attentive staff, and the array of facilities that cater to both relaxation and adventure. Immerse yourself in luxury at this exquisite hotel that offers a perfect combination of elegance and comfort.

After a day of relaxation or adventure, guests can savor delicious cuisine at the hotel's on-site restaurant, Restaurante #1. With a traditional ambiance and an international menu, diners can indulge in a variety of mouth-watering dishes while enjoying the lovely surroundings. The restaurant offers a wonderful dining experience with impeccable service, making it the perfect place to unwind and savor the flavors of Portugal.

For guests wanting to explore the area, the hotel's location provides easy access to a range of attractions and activities. Within a short distance from Casa Velha do Palheiro Relais & Chateaux, visitors can discover historic sites, cultural landmarks, and vibrant shopping districts. Whether strolling through the city center or venturing into the natural beauty of Madeira, there is something for every traveler to experience and enjoy.

When planning your stay at Casa Velha do Palheiro Relais & Chateaux, rest assured that payment is convenient with various accepted methods. In addition to cash, the hotel accepts Visa, American Express, Mastercard, Carte Bleue, Maestro, Bankcard, and EC-Card. This flexibility makes it easy for guests to settle their bills and focus on relishing their unforgettable stay in this luxurious and charming hotel.

Closest airports

Madeira Airport

6.1mi

Porto Santo Airport

41.6mi

Most popular amenities

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Streaming service (like Netflix)

Steam room

Sauna

Air conditioning

Tennis court

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Garden view

Garden

Free toiletries

Bidet

Bathtub

Rooms

Double or Twin Room with Garden View in Casa Velha do Palheiro Relais & Chateaux

Show 5 photos

Queen Room, Garden View

1 Queen Size Bed

290 sqft

Garden view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Enjoy a spacious 291 sqft Double or Twin room with a stunning garden view. Accommodating 2 adults and 1 child, it includes a comfortable Queen size bed and modern amenities like air conditioning and free toiletries.

Double or Twin Room with Golf View in Casa Velha do Palheiro Relais & Chateaux

Show 4 photos

Double Room, Golf View

1 Double Bed

345 sqft

Garden view

Private Bathroom

Bathtub

Minibar

x4

+

x3

More details

This room features garden or partial golf course views. It has a pastel décor and antique wooden furnishings. It includes a cable TV and a mini-bar. It includes a private bathroom with a separate bath and shower, and free toiletries. Some of the rooms have a patio available on request. It also has a golf bag storage area.

Junior Suite in Casa Velha do Palheiro Relais & Chateaux

Show 4 photos

Junior Suite, King

1 King Size Bed

580 sqft

Garden view

Private Bathroom

Bathtub

Minibar

More details

Step into our spacious 581 sqft Junior Suite with a comfortable King size bed and a garden view. Enjoy a relaxing bath in the bathtub and pamper yourself with our complimentary toiletries.

Junior Suite in Casa Velha do Palheiro Relais & Chateaux

Show 4 photos

Junior Suite

1 King Size Bed

580 sqft

Garden view

Private Bathroom

Bathtub

Minibar

x3

+

More details

This spacious suite features views of the gardens and has a pastel décor and antique wooden furnishings. It has a Nespresso coffee maker and a seating area with a flat-screen cable TV and a mini-bar. It includes a private bathroom with bathrobes, slippers, and free toiletries.

Deluxe Double Room - Main House in Casa Velha do Palheiro Relais & Chateaux

Show 4 photos

Deluxe House, Queen

1 Queen Size Bed

160 sqft

Garden view

Private Bathroom

Minibar

Flat-screen TV

More details

Indulge in our spacious Deluxe Double Room in the Main House, offering a comfortable Queen size bed and a refreshing garden view. Enjoy the convenience of air conditioning, free toiletries, and a private bathroom with a bidet. Non-smoking and perfect for 2 adults.

Show 6 photos

House

1 King Size Bed

160 sqft

x8

+

x4

More details

Double Main House Room is 161 square feet and includes a king-size bed 150-183 width plus extra beds on demand.

Double or Twin Room with Garden View in Casa Velha do Palheiro Relais & Chateaux

Show 5 photos

Room With Garden View

1 Queen Size Bed

290 sqft

Garden view

Private Bathroom

Minibar

Flat-screen TV

x4

+

x3

More details

Garden View

Deluxe Double Room - Main House in Casa Velha do Palheiro Relais & Chateaux

Show 4 photos

Deluxe House

1 Queen Size Bed

160 sqft

Garden view

Private Bathroom

Minibar

Flat-screen TV

x8

+

x4

More details

House Deluxe Capacity 2

Show 5 photos

Room With Golf View

345 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

This room features garden or partial golf course views. It has a pastel décor and antique wooden furnishings. It includes a cable TV and a mini-bar. It includes a private bathroom with a separate bath and shower, and free toiletries. Some of the rooms have a patio available on request. It also has a golf bag storage area.

Show 4 photos

Double/2 Single Room, Garden View

290 sqft

x6

+

x3

More details

Double Garden Wing is 291 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width plus extra beds on demand.

Superior, Double

1 Double Bed

+

More details

Superior

Deluxe, Double

1 Double Bed

x4

+

x3

More details

Guest reviews

9.1

239 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Sarah

10

October 2022

Exceptional customer service from all the staff - who were always very friendly and nothing was too much trouble for them. We would particularly like to thank Sergio, Louis and Tatiana - who all went out of there way to make our stay an incredible experience. The hotel and gardens are beautiful. The breakfasts were amazing , a wonderful array of fruit, fresh pastries, cheeses, hams and hot choices - plus eggs anyway you like. The evening dining experience was superb - clearly they have a very talented chef, again the service was excellent.

The only consideration is that the hotel is up on the hill - a taxi ride into Funchal. The hotel are very good and provide a shuttle service twice in the morning and return service twice in the afternoon. If you do want to go to the bars and other restaurants in Funchal in the evening you will need to book a taxi - the staff will happily organise this for you. Down to Funchal from the hotel was about 15 Euros.

🇮🇪

Rory

10

August 2023

We loved having breakfast served to us outside the main house. So grand!

Tennis court could do with resurfacing

🇬🇧

Shang

10

September 2023

Wonderful locally sourced food at breakfast and dinner - light, creative and great quality. Excellent wines through links with the Blandys wine estate. Helpful and knowledgable staff with deep knowledge of local attractions, who could help book a taxi for us when we were stranded and even gave accurate estimates of how long it would take us to walk to the pickup point. Large and well equipped rooms with air conditioning and Molton Brown toiletries. Excellent location near Funchal, located on a large and beautiful estate that is wonderful for walks. Tea house (linked to the related botanic gardens) on site, along with a wonderful restaurant and second restaurant at the golf course clubhouse.

Minor points only - liquid hand soap and separate body wash could have been provided instead of bar soap. Gym could also have been a slight bit larger. Again very minor points.

🇬🇧

Jeremy

10

December 2022

My wife and I stayed at Casa Velha in early December 2022. We stayed in a ground floor room in the Golf Wing, which was spacious and comfortable. Breakfasts and dinners were excellent. The public rooms of the hotel are also very comfortable. The Palheiro botanical gardens are just next door, and well worth the 5 euros entry fee for our stay. The golf course halfway house is at the bottom of the garden, and the golf course itself has excellent views. However what marks out Casa Velha is the excellent service of all of the team from top to bottom. They could not have been more helpful, pleasant, cheerful and kind... and that was before I had a medical issue which dumped me for a few days in intensive care in the General Hospital (clean, great care, but not so great food!). All of the staff rose to the occasion and gave my wife fantastic support at a very stressful time. To summarise... the best hotel experience I can remember. I'm looking forward to returning - this time without the medical issue!

Nothing, except my medical issue...

🇵🇱

Karol

8.2

October 2023

Friendly personnel,free upgrade of the room, interesting localisation, nice gardens and views.Good hotel restaurant.

The air condition in the room was not efficient ,we could not sleep as the temperature was too high.This was reported to the reception but nothing could be done about it. The breakfast buffet was very poor.The choice of wines in the hotel restaurant was average.The pool was not heated.

🇫🇷

Danii

10

April 2023

Words simply cannot convey how wonderful our experience was. The resort is stunning, the service is superior, the food is extraordinary, and there are so many thoughtful and meaningful touches that make this truly an experience instead of just a vacation. We received champagne, scrumptious desserts. The hotel staff quickly memorized our names and always greeted us warmly. Thanks to Luis(team), Sergio, Vanessa and Diana. The food is the absolute best we've ever eaten. We didn't want to leave and are already thinking about a return trip in the coming months!

During our stay, they cut trees for spring and summer so the noise is everywhere but didn’t bother us.

🇩🇪

Konstantin

8.2

November 2023

Nice freshly renovated room, beautiful lobby and marvellous breakfast seating outside in the morning. Next to the beautiful garden and golf. Small Madeira wine tasting. Guided tour over the property with the owner.

Breakfast is a bit limited, especially at peak times. Total failure to organise golf experience, likely the hotel staff and the golf club staff do not “speak” the same language.

🇬🇧

Amanda

9.1

March 2023

Fabulous “colonial “ country manor house around a 15 min taxi ride to Funchal. Set in the hills adjoining Palheiro gardens and with its own 18 hole golf course and spa facility. Lovely staff who do all they can to please and peaceful surroundings. Was our 2nd visit and definitely not our last. Would highly recommend.

🇬🇧

Ian

9.1

May 2023

Breakfast was first class good selection and served in a lovely room, the pool was very good as was the Spa we both had an excellent massage. The staff make the hotel everyone was very friendly and helpful.

Having stayed before when the food was first class we felt this time it was not so good and was trying too hard with unusual menu choices, where the menu is limited that can lead to a lack of choice

🇳🇱

Patrick

9.1

August 2023

Nature, friendliness of all personnel, beautiful environment and gardens, quiet, fantastic overall

Nothing. It is not a criticism but music (live) could be nice (jazzy, classical) in some evenings.

Points of Interest Around Casa Velha do Palheiro Relais & Chateaux

Attractions

Madeira Botanical Gardens

1.6mi

Monte Palace Tropical Gardens

2.3mi

Church of Our Lady of Monte (Igreja de Nossa Senhora do Monte)

2.4mi

Sé Cathedral of Funchal

2.5mi

Santa Maria de Colombo

3mi

Pico do Arieiro

4.8mi

Portela Viewpoint (Miradouro da Portela)

7.5mi

Cabo Girão

8.9mi

Santana

10.2mi

Laurel Forest (Laurisilva)

10.6mi

Machico

11.6mi

Sao Vicente Caves & Volcanism Centre

14.3mi

Paul da Serra Plateau

15.9mi

Laurisilva Rainforests of Madeira

21.2mi

Porto Moniz

22.7mi

Restaurants

Restaurante #1

Cuisines

  • International

Ambiances

  • Traditional

Pools

Location

  • Outdoor

Features

  • With view
  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Indoor

Features

  • With view
  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Casa Velha do Palheiro Relais & Chateaux

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Streaming service (like Netflix)

Steam room

Sauna

Air conditioning

Tennis court

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Garden view

Garden

Free toiletries

Bidet

Bathtub

Stay rules - Casa Velha do Palheiro Relais & Chateaux

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Casa Velha do Palheiro Relais & Chateaux

Is it possible to stay with my pet at Casa Velha do Palheiro Relais & Chateaux?

Yes, you can stay with your pet at Casa Velha do Palheiro Relais & Chateaux. Pets are allowed on request, and there may be charges associated with bringing your pet.

What's the check-in and check-out schedule at Casa Velha do Palheiro Relais & Chateaux?

Casa Velha do Palheiro Relais & Chateaux permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.

Is there parking at Casa Velha do Palheiro Relais & Chateaux?

Yes, there is free private on-site parking available at Casa Velha do Palheiro Relais & Chateaux, and no reservation is required.

How much does a stay at Casa Velha do Palheiro Relais & Chateaux cost?

Casa Velha do Palheiro Relais & Chateaux offers accommodations starting at $270. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What types of rooms does Casa Velha do Palheiro Relais & Chateaux offer?

Casa Velha do Palheiro offers a variety of rooms including Double or Twin Rooms with Garden or Golf Views, Deluxe Double Rooms in the Main House, and Junior Suites. The occupancy ranges from 2 adults to 2 adults and 1 child, with bed sizes ranging from Queen to King. Smoking is not allowed in any of the rooms. Room sizes vary from 161 sqft for Deluxe Double Rooms to 581 sqft for Junior Suites.

How can guests spend their time at Casa Velha do Palheiro Relais & Chateaux?

Guests at the Casa Velha do Palheiro Relais & Chateaux can indulge in a variety of leisure activities during their stay. They may enjoy the hotel's diverse amenities, including the outdoor and indoor swimming pools. For those seeking relaxation, the spa, steam room, hot tub/jacuzzi, and sauna are available. Golf enthusiasts can take advantage of the on-site golf course, while tennis facilities are also offered. Additionally, the hotel provides a fitness center for guests to maintain their wellness routines. The property also boasts a traditional restaurant offering international cuisine, creating an exceptional dining experience. The lush garden and sun deck present serene spots to unwind. With these numerous leisure amenities, guests are ensured a delightful and fulfilling stay.

Can guests use a pool at Casa Velha do Palheiro Relais & Chateaux?

Casa Velha do Palheiro Relais & Chateaux has two pools: an outdoor pool with a view and an indoor heated pool. Both pools are available all year round and have an age restriction for adults only.

Does Casa Velha do Palheiro Relais & Chateaux have on-site restaurants?

The hotel has one on-site restaurant named Restaurante #1, offering traditional ambiances and international cuisines.

Are both cash and credit cards valid payment options at Casa Velha do Palheiro Relais & Chateaux?

Yes, both cash and credit cards are valid payment options at Casa Velha do Palheiro Relais & Chateaux. The hotel accepts cash as well as major credit cards including Visa, American Express, Mastercard, Carte Bleue, Maestro, Bankcard, and EC-Card.