Nice hotel in amazing place

Very basic breakfast for four star hotel , need to improve , if You want 10 points of 10 for hotel ratings. Cofe is not cofe, its drink with cofe taste.

The amazing views is of course something that has to be mentioned and cannot be missed, beautiful sunrise and sunsets and views across the bay, the lights of an evening at Christmas are stunning. The staff, all of them, area fabulous, nothing is a trouble. The food in the restaurant is also some of the best in Madeira, some say a little pricy but for us coming from the Uk the prices were average and not more than we expect. The rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside the hotel and be over 1000ft above sea level, looking down on the world. This hotel is somewhere to completely unwind and decompress. There is a free shuttle bus down to the town which is very handy as you would not want to walk it, even for me this would be a push to do both ways. Food tip: if you like prawns - the garlic prawns with a bolo do caco is a must have, the portion sizes are generous for everything so sharing is a good option.

The only very small thing that let it down for me were no tea/ coffee making and no iron in the room (although the staff did iron an outfit for us when we asked for an iron, amazing!). I also hate plastic waste so please use a more sustainable shampoo/ body wash option & change to permanent glasses in the bathroom. Coffee and juice at breakfast could be better.

Idyllic, not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel.

You do need to take the car or bus to get anywhere. The street isn't easily walkable.

- Very friendly staff - Very clean room every day - Fantastic view onto the ocean and Funchal - Good restaurant always open with friendly staff as well - Free parking

- Noisy (next to the road + thin walls) - Hotel is a bit in need of renovation

Great views, very clean property, good facilities, very comfortable bedroom and well equipped bathroom. bus stop right outside.

shower leaked, so mopping up reasonable amounts of water each day - impossible to stop it. bar wasn’t open and public areas lacked atmosphere at this time of year (early March). Quite a long walk to get to a restaurant or bar. outside of the hotel, area is rather scruffy

location, furniture, bathroom everything was very clean friendly staff amazing view

- air conditioning was not working - the heating didn’t work at all and the room was rather cold - the water wasn’t warm enough - it took longer than 10 minutes for the water to reach at least body temperature but in combination with the cold room it was really uncomfortable to take a shower

Loved the room new and great views Pool good size loved the terrace And the restaurant a Montanha great place and the food hum!! Loved it Very friendly staff and very helpful.

In the beginning is a bit confuse to get around is so many lifts in different floors But we manage

Lovely views over the Atlantic, Funchal and the sea port. Very good bus service. Excellent staff.

Unable to walk into Funchal as the road was too narrow and busy.

Excellent view, not Close to the centre of Funchal which for us was a bonus,

There is no coffe tea station in the room and this is what we didn't like,

Bed was perfect. Breakfast was good. Staff is Gert friendly. The restaurant serves great food.

Bathroom was soaked after taking a shower