Great location, friendly staff, good sized comfortable rooms, large and comfortable bed, great blackout curtains, quiet, good breakfast, reasonably priced mini bar, excellent value

As with many continental hotels thus hotel didn't have complimentary tea/coffee in the room.

The perfect hotel in the perfect location. As Lisbon is a place you will rely on public transportation, finding one that is reasonably priced next to a main metro station was a must. Also, just enough far away from the hustle and bustle of the centre of town. Check-in was easy and the room was very spacious (the one with a park view) when compared to the standard double rooms that some friends stayed which were quite small. The only downside is that the Bar was closed during our stay. Overall a very nice stay and would definitely be back.

The room was very good and clean. The location was excellent. We could leave the bags in the reception. Brealkfast good. Iwill stay again in this hotel

The bathroom, the water went out of the shower

Great location within just a few minutes walk to the metro. There's a park across the street for nice views and a stroll. Good selection of restaurants nearby. The area felt safe. Staff was extremely friendly and helpful. Room was very clean and well kept. Breakfast was convenient and a good value for the money.

Decor is a little dated. There are a few bumps and scuffs to show the interior's age. Even so, you could tell that the property was clean and well kept., With such a great deal for the location, it's easy to overlook the age.

Excellent location, warm, hospitable and friendly staff, the area is safe and I liked the view from the hotel, I’m also amazed that the windows open for fresh air, breakfast was excellent and the variety was very good. The staff couldn’t have done more for me.

The carpet is dated and contrasts too much with the rest of the feeling of the room which is outstanding. The bathroom definitely hadn’t been cleaned well, there was hair all over the bathtub and toilet when I arrived and I had to clean it myself. The second day I was there, it seemed to have a more thorough clean.

The staff were very friendly and helpful, the location is perfect, very close to a metro station and the view from the room is superb! Breakfast had a good variety.

The room had no kettle, only a coffee machine with a couple of coffee and herbal pods available at an additional charge of €1. A kettle with some complimentary coffee sachets and tea bags would have been preferable, so you were then at liberty to make your own too.

The location was great.... about 1 block (slightly uphill) from the Parque Metro station. The water in the shower was wonderfully hot right away, with great water pressure. The two twin beds were wonderfully firm, which is what I need for my back. The room was quiet with a window that opened for fresh air and pretty view of the park across the street. Although we did not need the heat at this time of year, there was a remote control so we could turn it off, and my husband figured out how to get A/C out of the unit. As our flight arrived at 6:45am we appreciated that there was a private room where we could store our luggage so we could walk around Lisbon until we were able to check in later in the day. The only thing that was upsetting is the bellman. It was ok that he insisted on taking our 2 small bags up to our room, but then when we saw we needed to change rooms, he grabbed his tip and dashed out the door like his hair was on fire. If he understood good service he would have helped us take our bags back downstairs while we arranged a different room. So not impressed with him. Everything else was absolutely perfect.

See above

location and safe area and near the metro and park

no bar or restaurant on the premises

The staff at the reception was very welcoming and polite and the room was well cleaned (great that there was parquet on the floor, and not carpet). The bathroom is also very spacious. The location of the hotel is great because it's next to the Pombal square, and there is a metro station around the corner, plus there are some good restaurants close by. Ok breakfast.

Not enough information on parking provided before arrival (I found myself that there is a Telpark parking at the bottom of the street and that if you book your parking in advance you save money - it would be great if the hotel provided this information beforehand, also because parking on the street in front of the hotel is only for residents). The selection of food for breakfast could be a bit more appealing. The sofabed was a bit dated, i.e. the faux leather was extremely worn.

Breakfast was ample and very tasty.the doorman Orlando was very friendly and informative.the room was cleaned every day with fresh towels supplied daily also.the room was a good size, but also very quiet,which is what I was wanting.

The shower was a bit small, though adequate with only liquid soap ,I prefer a bar.the TV had a limited amount of channels, though not really a problem as I was not in the room much apart from sleeping ofcourse.