The room was spacious and spotlessly clean. The bed was super comfy. The breakfast was yummy. Loved the coffee stations on each floor and the complimentary cake and snacks in the afternoon. Same goes for the complimentary port. The front of house staff were really friendly, knowledgable and helpful. A big thank you to Beatrice for carrying my case up three flights of stairs. Alison and Luisa were both super helpful as well. The location is brilliant. Five minute walk to the metro station for the airport opposite Santa Caterina. All major attractions are easily walkable. I would definitely stay here again, and try other FLH hotels.

I'm not a fan of bathrooms with glass walls!

Perfect location. Comfortable bed . Very friendly and accommodating staff. Breakfast delivered the room every morning was comprehensive and delicious! There are coffee/tea making facilities on each floor and the cookies and cakes are delicious.

There is no small fridge in the room although there is space for it - it’s nice to have a cold drink and a snack after a long day walking rather than having to buy it. Be aware that there is no lift - long climb to the higher floors - not a negative, but just be aware.

The small kitchens on each floor were great, and the cake every day at 17:00 was a nice touch. The location was excellent. While most of the staff were nice, Luise went above and beyond to make sure that our stay was great.

In our first room (#14) we woke up at 5AM to find a fairly large water leak in the corner, which started leaking while it rained overnight. It appeared that the water damage had been there for some time and hidden behind a fake decorative plant. Luise handled this very professionally and moved us to another room in short order once we told them. Other than this, our stay was fabulous.

Location, clean facilities, free coffee and tea bar,free home made cakes every day, reception staff

-No elevator -cold bathroom Breakfast was a bit disappointing: -we found the plastic in the middle of the ham slice (coming from the ham packaging) -we usually ordered breakfast for 8.30 am. One morning at 10 am the girl from the staff repeatedly knocked at our door while I was showering. At the end when I opened the doors she wanted the cart back.. -one day we came back to the room at 3 pm and it wasn’t available, it was still in the cleaning -one day the breakfast came at 7.55 even if it was at 8.30

We got in late in the evening but were warmly welcomed at Santa Catarina FLH Suites. The room was cozy and comfortable, and the little balcony was a total surprise. While we didn’t get to take advantage of the balcony (it was raining), it would have been a nice breakfast spot. Breakfast, chosen the night before, was brought right to our room at our requested time, and was very good. The hotel was quiet and the bed was comfortable. It was obvious that a lot of craftsmanship went into renovating the building. We had a very pleasant stay.

Everything was very nice.

Boutique hotel, situated on one of the main streets of Porto - excellent location. Very clean and calm place, with very friendly and helpful staff. The breakfast was served in the room - we only had to indicate in advance at time we would like to have it. Water and coffee were available and free of charge.

Nothing to dislike - charming place. The only small constraint might be the endless number of stairs (no lift at the property) -first to reach the reception desk and after to reach the room, however, this was well communicated in advance and was not a surprise.

Louisa and Allison were great examples of how to treat guests. They made our stay there very welcoming and they went above and beyond what was expected of them. From the very first moment, Louisa was helpful with recommendations for the area as well as being very accommodating with our stay. Allison was very warm and bubbly and made us feel welcomed.

Sometimes the order we made for breakfast needed to be corrected

Everything was great from start to finish. Great location, beautiful refurbished building, spacious comfortable rooms with excellent facilities. Lots of little perks such as cakes and coffee machines on each floors plus complementary glass of port in the evening. Not to mention a very copious continental breakfast served at your bedroom's door with fresh juices. Lovely staff who go the extra mile to help

Be mindful that the property is over 5 floors with no lift. Not a problem for us and staff even offered to carry our suitcases:-)

The hotel room was nice with a window / terrace to the city. The hotel staff were very accomodating and helpful when we wanted to change our room. The breakfasts were very nice and espresso machines were a hit for us coffee lovers. Cake and port in the evening was a nice touch. Location was excellent as long as you're not trying to park your car.

It was a little difficult to find the parking garage upon first arrival. This location is on a very busy street in a crowded district making it hard to arrive by car.

The staff were wonderful, helpful and very pleasant. They were always happy to help with any questions, directions or recommendations. The rooms were very clean!

The rooms were a bit cramped, but we made it work. More hangars for clothing would be nice. Breakfast was okay. By the time I received eggs ordered, they were cold. It came to your door on a cart but was left uncovered.:(