That we couod use the Otis bar for a family celebration. We were able to continue enjoying each other's company well into the night

Please don't disclose to our cousin who paid for and organised the 100th birthday function. The venue was great but the food was substandard. The pizza pieces were dry n over cooked. The sliders were tastless and the other food was greasy. It felt like it has been overcooked or re heated. I would have been very disappointed if i had paid for it. However another family member ordered food for us in the early evening and it was good.

loved the breakfast it was amazing - friendly helpful staff! thank you

the reception staff were overall great and helpful, I think there was someone new on the team she was limited with help and when I asked about wifi she said there should be something in your room about it, I asked again if there was a password though in the room and she said she did not know to check there first and if I could not find anything to come back down. I said is there anyway you could ask someone as I have to go into a meeting and she said that she didn't have time.

Spacious, comfortable room with very comfortable bed, central to Campbelltown.

I stayed here to be close to a hospital I had to be at for a procedure at 6:15 a.m. the next day. It was very good for that, except that it seems this kind of hotel doesn't have proper kitchen facilities with cooking utensils, which would have made it perfect. I needed a strainer to strain food in order to follow my doctor's instructions, but had to use a teaspoon to scoop out the solids in chicken noodle soup, so I could just drink the broth. (Yes, this was part of the recommended diet for the night before the procedure).

The location and cleanliness of the room.

I would suggest to use hand wash rather than soaps in the basin area closer to the toilet .It doesn’t look hygienic.Cloths hanger inside the bathroom would be good as the doors have no lock and cloth hangers are outside and hence no privacy.I have booked this room with 2 double beds for 2 adults and 2 children (10 and 14 years old).Breakfast was included.Most of the items were good but some items like mushrooms could have been cooked better.

Rooms clean and spacious. The hotel was central to everything supermarket and food places and restaurants all nearby. Also major stadium nearby if you're attending sporting events. Staff very helpful with any queries.

Only gripe we had was the power points were on the skirting board on the floor and you couldn't plug anything in them. It seems they were installed before the carpet and then the carpet was installed. Also it was a bit awkward with having to walk into the shower past the toilet.

Bed was super comfortable and the room was modern and well designed. Having Chromecast is great. Staff were friendly and helpful. Room was immaculately clean. Excellent facilities nearby, especially the gym.

The Wi-Fi returned an error when I tried to connect. Hallway noise travelled easily into the room so we were woken early in the morning by screaming kids. The furniture (couch, chair) in the room was stained.

I loved the breakfast it filled me up till dinner time! The room was great although I did have a few dramas with the Chromcast with the Telly the cleaning crew do a fantastic job and give you a big smile and say hello I love that! Would definitely stay again.

Just trying to use the Chromcast on the tv to stream Netflix it kept cutting out no big deal could be that it doesn’t like apple.

The room was clean, comfy bed and the room service meal we had was restaurant quality. The restaurant downstairs was a buzz with live music and good food, there is also a great club right next door for other food options.

Our room was on the side of the hotel that faces the main highway and was a little noisy. Cabinetry in the room could do with an update, it's a bits knocked about. All considered, I would definitely stay again.

Really nice decent sized room. The shower was a refreshing experience with its ample space, and the spa bath was a great size, perfect for unwinding after a long day. The bed was incredibly comfortable, providing a restful sleep. Surprisingly, the traffic passing by outside didn't disrupt the tranquility of the room when the doors were closed, which was a pleasant surprise. Overall, I thoroughly enjoyed my stay and I'm already looking forward to coming back. It was definitely a great experience, and I can't wait to repeat it.

Beautifully presented and in excellent condition.

I don’t like the open bathroom concept. A bathroom needs a door. Yes, the toilet had a door but if I am travelling with a friend, I don’t want to risk having them come past the open doorway and I’ve just come out of the shower without clothes on, or trying to have bathroom time while they are sleeping. There are too many noises. It needs to have some more privacy. The bathroom bench and mirror are also quite deep and you had to really lean over to get a good view in the mirror. It was also quite dark lighting.