Very spacious and comfortable room. Very clean.

It was difficult to find the hotel shuttle bus on leaving the arrivals at the airport. The hotel should indicate in their information on line exactly where outside arrivals does the bus picks up hote guestsl. Some sort of sign or number marked clearly with the name of the hotel would be very helpful. Leaving the hotel on the shuttle was very easy.

Very large room with 2 separate rooms for sleeping. Free drink for my wife and I when we got there. Free buffet breakfast. Location super close to airport with free shuttle running all the time.

It took a WHOLE HOUR to find the right shuttle bus from the airport to the hotel because the TINY SIGN on the shuttle bus. PLEASE MAKE IT BIGGER. The fold-out bedroom part is close to the outside hallway and the sounds echo all the way up from the lobby (also people talking loudly outside or running down the hallway) so you hear sounds all night because it's not a soundproof room; also below the main bedroom there was a charging station for the hybrid shuttle buses they use so you hear "BEEP BEEP BEEP" as the shuttle buses back up to the charger station. I asked for a quiet room.... I will choose a hotel with SOUNDPROOF rooms next trip.

Check in and parking were great. Any time I needed anything it was brought to my room within 15 minutes. Continental breakfast was better than a lot of other hotels I stayed at. Room was clean and comfortable. Location was perfect being so close to the airport. Definitely would stay here again!

The pool was a little cold to enjoy.

The staff was great accommodating. Good value for families. The evening reception indoor pool and Winnie the robot was kids favorite

Online didn't see the all the fees and prices for parking (but that's my own fault) The breakfast, seems like less and less of this brand are doing the waffles (all my son looks forward to) This location reception didn't do mixes drinks

I liked the ease of getting into the room. Check in was quick and easy. The parking lot elevator is connected to the floors you stay on so it’s easy to get your bags to the room. The cleanliness was pretty good.

The security outside the hotel was rude and unprofessional. Parking is 50$ a night which is ridiculous but that’s Los Angeles for you. Breakfast was lazy and by that I mean, microwave bag sausage that I watched them cut and dump into the metal heating trays, eggs and some diced potato’s that were hard because they weren’t cooked until softened. The juice machine wasnt kept up so it was spitting out water with a drop of juice. I’ve stayed before and this time just seemed below the hotel standards.

Stayed at the hotel for the second time, it's a great place to recover from the flights' fatigue . Love the comfy bed and the space ! The free drink and snacks in the evening are a plus . The staff is - as always - super nice and the breakfast is pretty good too. I love the rooms , the atrium and the glass elevators which are fun for the kids and grown-ups ! I have also used the laundry room , it was quick , easy and cheap. Every time I have used the shuttles to and from the airport , the drivers were very helpful.

I wish there were kettles in US hotel rooms. Making tea in the micro wave is just not an option for tea lovers !

Great for location, excellent helpful staff, breakfast selection, quality first class. Room was clean and spacious, shower was brilliant.

Due to location overnight road noise was slightly annoying at times. A bit of double / triple glazing would be a big help. Shuttle pick-up from airport non-existent. Got the Budget car-hire one after waiting more than an hour.

Very nice place, I loved the fact that it was so close to the Airport and that I just needed to hop onto a free shuttle. The staff was simply amazing ( special thanks to Darren for his kindness ) and the spacious rooms are a real solace after long flights . The complimentary breakfast was good too ! I especially loved the little robot help for special deliveries like a new set of keys, that was very cute and funny . The place is as advertised on Booking.com so nothing wrong here.

About the pool, my plan was to swim a little in the morning but it's situated next to the breakfast area and it's a see-through wall, so didn't real feel like it being a show after all ! Also note that if you have issues with heights like I have ( high narrow balconies) ask upon booking to be situated close to the elevator or not being too high ( they are 7 stories). The glass elevator was cool though !

Location was great for a night before early flight. Liquor Store over the road, Z Pizza around the corner (great pizza). Our room was huge with separate bedroom and lounge. Rooms probably getting a bit tired, but very clean.

No restaurant which is odd for a big hotel. The breakfast was ordinary, and only starts at 0700 which seemed odd for an airport hotel with guests having early flights.

The location is pretty convenient with the shuttle to the airport. Room is big and breakfast has good choices. Has laundry facilities. Welcome drinks are good to go.

The reception seems very busy, not feeling that welcome. Asking for extra water, has to buy from the shop. Been told has to be member to get free bottle of water.