Great room for price. Room was clean, bed was comfortable. Room was in a premium location, close to parking, breakfast, and all amenities (presidential suite). Staff was friendly and helpful.

Room cleaning wasn't offered after the 3rd day, as posted. Trash piled up in our room, and we had to ask for fresh towels and rolls of toilet paper. We tried to keep our room tidy, though. Coffee wasn't very good. Hot tub in room is old, stained and not all jets work properly.

Great breakfast, friendly staff (especially the gentleman that worked the desk on the evenings of Wednesday and Thursday of our stay), the room itself was comfortable and clean.

Despite the hotel’s non-smoking stance, our room and entire floor smelled very highly of cigarette & other smoking options. My family and I are non-smokers, so this was difficult to endure. Had to keep the window open in the room - good thing the temps were in the 40s that week, otherwise that would have also been unpleasant. For some odd reason, a large square-shaped hole was cut into the screen.

I enjoyed the accommodation to upgrade room at no charge due to initial room assignment was not clean. Thank you, Derrick! Also enjoyed the complimentary breakfast and the beds were extremely comfortable.

This hotel needs some major upgrades. They are really outdated with scuffs on bathroom tubs, cracks in the walls, linens did not appear to be laundered. Lamp shades were really dirty. No back to the remote control and the door locks were annoying as I had to get a new set of key cards 3 times for a 2 night stay.

The front desk lady named Jennifer was excellent. She was very patient with me and my group knowing it was a lot of us. It was my wedding weekend and I had my wedding party with me. Jennifer was patient and kind. And throughout the day when she saw us, she always spoke and always had a smile on her face. Jennifer displayed great customer service.

I didn't like that I was getting charged a deposit the day of checking in. I booked the rooms online a month ago and I don't recall reading about a $50 deposit the day of checking in. Also online, it starts breakfast and pools. I received a call the day of checking in that there will be no breakfast and pool is closed. 1 of the reasons for choosing this hotel is for the breakfast and pool. Also, I had 4 king rooms, 2 rooms were the same price and size, the other 2 was larger rooms, identical to each other, but different prices. I don't understand why.

The staff were so friendly and helpful, and I really enjoyed the breakfast. The room was clean and if I need anything, I can always call down to the front desk. I really appreciated the quiet time hours in the hotel so I can get a restful sleep. Great location.

Add some bacon with the breakfast.

The hotel was very close to location that we needed to be and the staff was very nice while we were there the facilities were very clean and we had all the amenities that we needed when we ask

The fact that we had to wait weeks and weeks after we checked out for them to refund our deposit. We finally started making calls and they said that it was our bank's fault because I said that it was never sent back to the bank and within 5 minutes of me calling after nearly a month it mysteriously was pending so they don't need to hold withhold people's deposits from them sending it back that's not cool

The staff was absolutely wonderful, very polite, and accommodating. They took care of all our needs. The pool area was very clean and had plenty of towels for guest use. Rooms are clean beds were made very nice appearance.

The only negative that I could possibly give it was they need to put more parking spaces near the side entrances or closer I should say.

The staff was helpful and friendly. The breakfast was awesome. The beds were very comfortable.

The washroom door hinges were missing screws that the door was falling. However, the receptionist came herself and went above and beyond to fix it with brown pudding to prevent the door from falling. We appreciate it!

Good variety for the breakfast. will not go to another place that doesn't have one.

Actually I have been meaning to try and take care of this. On my bank statement it shows I was charged for 3 nights. I believe it was 137 something and then 60 something. Should of only been 137 something

The location was very easy to find. The night Manager was extremely courteous and helpful. He assisted us with some tv issues, he joked and laughed with us and made us feel very safe and taken care of during our stay. It was a very good experience.

The Breakfast around 8am was running out of coffee cups and eggs, milk and had not been replenished.