Very friendly staff, free cookies at check in, rooms are spacious and very clean, provided plenty of towels in the room and even gave us extra shampoo, conditioner, and soap when we asked for it. Free breakfast was very good and they kept plenty of food out despite there being a full dining area.

We were very excited to go swimming in the pool but it was very small and there were a lot of kids in the pool. It’s not the hotels fault that there were so many kids but the pool could have been bigger or there should be a rule about no pool floats that take up the entire pool and no jumping in. Kids were constantly splashing water in our faces. We didn’t complain to staff because kids will be kids and it is their parents responsibility to control their behavior but I strongly feel like the staff would have accommodated had we complained.

Everyone and everything was wonderful. Unfortunately we were there with the Canadian Wild Fire smoke. Robert Plant cancelled all his& Allison Krauss' N US dates, which was sad but I totally understandable. I have asthma. If I had gone I wouldn't have had happy lungs or worse. My Dr advised staying put. So....we had a Hotel Staycation. We ordered food, played games and watched movies. Great reconnecting trip. We will stay again. Our room was super clean and the beds and pillows were amazing. All the staff smiled and were so very helpful with my situation. Very friendly, but that's the midwest. All and all it was a great little trip with the exception of the unfortunate smoke. Being from central Pa we had the smoke ~ 3:weeks prior 😡 OH!! THE COOKIES!!!! YUM

Nothing. We had a good time. Room servicing was every 3 days but we didn't need it. We take care of ourselves

Nice Hotel. Clean, comfortable beds and quiet. Breakfast was great. They even had pumpkin waffles. Coffee was always available in the lobby and in the evening they had cookies. Coffeemaker was great, it made a pot of coffee.

Had trouble with the fridge. It had been turned off and the freezer melted. Water everywhere. Then our TV quit working and we had to have someone come fix it. Very low water pressure. Bathroom fan sounds like a helicopter and toilet is scary when flushing, sounds like it could take a whole person down.

Large King Suite very clean and comfortable. Bed very comfortable Good selections of food for breakfast Property very quiet Iris and Nate, the desk clerks were very friendly, professional and helpful. Will be staying here again in July. Hotel close to gas stations,restaurants,historic downtown and a few wineries/ breweries.

Rooms were slightly dated but I understand that renovations are underway

Really friendly staff willing to help in any way. Not a scenic location but close to restaurants and the park which is all we needed. Comfy room, nice breakfast and fruit to go was a nice touch. The only thing that would have made it better is a little outdoor area that wasn’t at the front of the hotel. Otherwise a great experience and we’d stay again.

Lacking Outdoor space

Breakfast was great. Renovation going on so some paint smell. Our room had been renovated but ceiling lamp wasn’t secured to ceiling and tub faucet had a perpetual leak. We let the front desk know and they thanked us. Loved the spaciousness of the room, just wish it wasn’t located in such a industrial area-my fault for not looking at that before.

Breakfast was good, checkin and check out were quick and easy. Staff members were pleasant during all interactions. room was clean, but showing some wear. When we checked out, we were informed that they will be renovating starting fall/winter 2022.

all pillows in the room are down, which caused major allergies for me. Wish this was disclosed in advance so a non-down room could have been requested.

A member of the staff at the front desk offered to drive back to the Cleveland Airport Rental Car and pick up my luggage that I left in the vehicle when they switched me out. I was blown away by her offer and hospitality!!!

I wish the side door entry that has a key pad for the cards actually worked.

I liked the room with a big picture window and two double beds, mini frig, microwave, color tv, tub and shower. I loved the heated pool and the elevator. The breakfast was great and so was the coffee.

I did not like finding the place although it was on Main Street it took me two days to find out that it is really on Newberry that turns into Main and somehow that was lost in any directions we got until one night in a connivence store this kind women who was buying cigarettes made me a map and then I understood my problem. Also, I was hoping for a jacuzzi and there was none.

This hotel was at a very convenient location. We traveled here to visit relatives and it was less than 3 miles from our destination. The room was clean and comfortable. Staff was amazing. And they were giving out free Halloween candy!

The only thing I did not like about this hotel was the TV. I was looking forward to relaxing after our visit with relatives. We were given a channel guide, but NONE of these channels were actually available. And the TV took forever to change channels. This is not a big deal, and was not worth complaining about, but it was literally the only thing I didn't like about the hotel. Everything else was great.