The staff was warm and welcoming. The breakfast variety was good. The location was very convenient. The complimentary fruit plates in the room were very welcoming and considerate.

The quality of the bed mattress and convertible sofa beds were not good or comfortable. May be they were too old and need replacement.

The hotel’s location is excellent if you plan to visit places of interest and attraction in Istanbul centre.

It was a little bit loud in the room in the evening (from the street side) but it was Ok in the night

Best location for see Istanbul. You can walk to all distinctions within 10-15 min. Staffs are friendly and nice. Room is good and clean

Breakfast can be improved for this price

Very friendly staff - Sebarat was very helpful and polite - Rabia also did a great job in showing us around!

This is a gem of a hotel, a great location close to trams and major attractions with a nutritious breakfast that kept us going all day. What makes this hotel special and sets it apart from others is the staff and their attention to detail, their genuine and warm interaction with guests and the feeling of being valued as a customer. Big thank you to the reception staff, bellboy (Dustin Hoffman lookalike), Sebahat and the breakfast waiter (young man with glasses) and restaurant manager who made our stay superb. We had a balcony room which was perfect.👌çok teşekkür ederim

All good. Shame it was a little too cold to stay long on the rooftop at night as it had a far reaching view of the city.

Everything!

DoubleTree made the trip to Istanbul very enjoyable. Its location and comfortable rooms made it a good choice. Its easy walking distance to Sultanahmed, the historic district. Our experience was elevated by an excellent customer service provided by Anastasia. For us, it helped raise the hotel's rating from good to excellent. She was very knowledgeable about Istanbul and very helpful. She would be there at breakfast and mingle with the guests there and check on their stay. She was quickly able to answer many questions that we about Istanbul and resolve issues that we had during our stay.

The stuff was very friendly and helpful! We had to leave at 5 in the morning. They called a taxi for us and gave us breakfast packages in bags! The room was large, comfortable. The bathroom and the shower too. The view from the Roof terrace is amazing! Do not miss it! The location is convenient - close to lots of restaurants and only 10 min away from Haggia Sofia and the Basilica Cisterns.

It is in part of town that during the day is virtually impossible to get to. I mean, the taxi dropped us 4 blocks away and we had to carry our suitcases. Not a big deal, but keep in mind when planning.

Ms sebaht is very nice. We got a breakfast complimentary n early check in after a long travel day.

The professionalism of hotel staff was amazing. I would like to thank Ersin, who was the first who we met at the reception. He was really friendly and pleasant. We got a promotion to the bigger room and free breakfasts from the hotel that was very nice after a long trip. Also, i would like to highlight the hospitality of cleaning service and Anastasia, who was responsible for the guest relationship. All were amazing and helped us in every request. Staff of the Double Tree made our stay comfortable and warm. Thank you, guys.

Dust. I think room cleaning could be better, i would prefer to have wet cleaning in the room, as there was a lot of dust. It looked like that behind the TV hadn't been cleaned for a month and the same with other hidden places in the room.