we rented the suite. it was very well equipped and extremely clean. its in a walking distance from the marina bay sands and shopping centre.

the building is old and the pool is small. for the price you pay you would expect a bit more modern place and breakfast included

Our experience at the Ascott Raffles Place was nothing short of exceptional! We were delighted to find that our room was not only larger than the average size but also impeccably clean and well-appointed. Our family of three had a truly fantastic time during our three-night stay. The highlight for our child was undoubtedly the rooftop swimming pool and the living room with free drink and snacks, which provided endless entertainment. The 24-hour fitness center was also a great convenience for us, as we could work out at any time that suited us. But the true testament to the hotel's excellence came when our stroller broke during our stay. The hotel technician was incredibly helpful and went above and beyond to fix it promptly, ensuring that our vacation was not disrupted in any way. We cannot recommend this hotel enough and are already looking forward to our next stay there.

Although the cost of the hotel was slightly above the average market rate, it was worth it.

The room amenities were complete. It had a freezer / fridge, pans, utensils, plates, bread toaster, water purifier, and washer/dryer. I like water purifier the most as I don't need to order water from the guest services, I just have to fill in the purifier to have a potable water. I also like the washer/dryer, we didn't pack a lot of clothes and utilized the washer/dryer -- takes around 4 hrs per load, but you can leave it open while you're away. It is very near MRT station from Red/Green line and Blue line. Very accessible since it is in the heart of the city. Very near Lau Pa Sat for food.

The room smells old. The living room TV wifi is flaky. The TV in the bedroom had no wifi and the off switch from the remote doesn't work. You have to unplug the TV from the socket.

Close to most of the touristy places, within the financial district, and cpnveniently located close to hawker centre and restsurants and 7Elevn and MRT station entrances. The room had nespresso machine and capsules, TWG teas, a good sized fridge, hairdryer, good ized wardrobe space, big bathroom sink. Staff were wonderfully helpful and friendly.

The washing machine with dryer has a useless drying function. My clothes were still damp after 3.5 hrs of running the dryer! Finally sought the help of front desk who took my damp clothes to dry in the basement dryer for 45mins as I had a cruise ship to catch.

Staff were very helpful. We needed to check out early but store our luggage for late evening flight. We took advantage of the shower when we came to collect the luggage.

The Ascott Raffles Singapore is a wonderful hotel. The staff is exceptionally helpful and friendly. The rooms are spacious and modern, and the kitchen facilities came in handy. We had a nice view from a high floor. (See photos.) The location was in the business district, so there weren't a lot of restaurants around there and things were pretty quiet over the weekend, but it was in a great location. We were two blocks from the market with the hawker food stalls, and the metro was right across the street. Because we were centrally located, we were able to walk to the Gardens on the Bay, The Marina Sands, the river/bay areas, and Chinatown. Our flight out of Singapore was very late and we had to check out of our room around noon, but there was a nice room available for lounging, watching TV, snacking, etc. that was available to us after we checked out. The receptionist also said we could have access to the pool and shower facilities if we needed it after check out.

There were some issues with maintenance in our room. There had been some sort of leak from the bathroom and some of the floorboards just outside the bath were buckled, making it a bit dangerous for bare feet. Also, the door trim at the bath door was rotted, probably from the leak. It may have been an isolated incident in this particular room, but these sorts of things were unsightly, unsafe, and should have been repaired, particularly in a hotel of this caliber. The AC worked well, but there wasn't a way to turn off the fan without turning off the air conditioner completely. It would have been nice to have the automatic style AC that shuts the fan off when the room gets to the proper temperature. The bed was a bit too firm for my tastes, but otherwise the room was comfortable.

Staff was friendly.

My floor smelled like Chinese food.

1. Excellent location, just in front of exit i for Raffles Place Station and there's a 7-Eleven convenience store by the MRT exit. All amenities are within 5 minutes walking distance. 2. Big room, spacious and quiet, although within the city center. Value for money! 3. Steady internet connection. 4. Full facilities : microwave, full kitchenette & washing machine (I've gotten upgrade to Brown Suite). Love the gym and communal living room too!

1. The cleaner forgot to clean the kitchen dust bin, after few days, the small dust bin started to smell. 2. Worn out power sockets, no USB port for power charging.

The location is very central for business travellers as it is right in the centre of the business district. It is close enough to the tourist areas to make it a decent choice for tourists but I think there are other options closer. The room is nice and large and I liked that we could get a room with a lot of amenities (e.g. a microwave was very helpful when getting dinner from a hawker centre to have back at the room while the kids slept). Lovely big bed and nice wet room bathroom.

The lift to access the hotel is very temperamental and dated. The whole hotel has a bit of a dated feel to it.

The Property was perfect, the minute we entered the lobby, the aromatic scent gave us a feeling of calmness. The staff who attended to us (Trixie) at the desk was very professional and friendly. Her smile was contagious. After a while, Trixie and Vince surprised us with a birthday cake right at our room door. They even sang us a birthday song, that was an extra mile service🥰 It was a very pleasant experience. We are so pleased with the special treatment by Trixie and Vince. They are truly a gem for the company as they warmth our hearts ❤️ The room is way above our expectation, neat, clean and hygienic. Thanks to Chan Yap for the good job! The gym is great it meets our needs. The location is perfect, LauPaSat is just behind Ascott and Raffles MRT is just around the vicinity and accessible everywhere. We had a great impression of Ascott Raffles Place. We felt safe and we had great memories at the place🤗 Thank you Ascott. Highly recommended service Hotel indeed!

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