I had the DO NOT DISTURB light on and the staff came into our room for turndown WITHOUT PERMISSION, when I had specifically requested DO NOT DISTURB. Also, we ordered sweetrolls and orange juice to be delivered to our room at 5:30 am on May 4th. NO DELIVERY. When we checked out at 5:55am for our 6am pickup, reception told us the food was currently being delivered to our room. EPIC FAIL FOR ROOM SERVICE AND THE STAFF'S DISREGARD OF THE DO NOT DISTURB SIGN.

The rooms were beautiful, the staff were kind and attentive and the facilities were great. Beautiful pool that never felt too busy. Great breakfast with something for everyone.

My one comment for improvement is to have a second small stool / chair on the deck but such a minor concern.

Es war alles hervorragend, insbesondere das Frühstück. Sehr aufmerksames und freundliches Personal.

The "Lantern" restaurant was very disappointing, especially the service. Very inattentive and chaotic. Champagne was not poured. Our glasses were empty and the staff just walked past. The table was not cleared after the meal, but only after we asked the waiter. He didn't feel responsible, but got another waiter. The seats with the good view of the Marina Bay Sands were not given to us as they were supposedly reserved. We were there for about 3 hours and during this time no one came for the reserved seats.

Everything. This place is an absolute haven of luxury and sophistication but the staff and service is what really makes it special. We felt very spoilt and looked after. We arrived early in the morning after a long flight hoping to just be able to leave our bags until check-in time but we were offered complimentary breakfast (the best buffet I’ve ever seen) and an early check-in. Great advice and help from the staff, outstanding on every level. We are not usually five star hotel people but this was worth every penny. The room was beautiful with views over the water to Marina Bay Sands. The most comfortable bed I’ve ever slept in.

Nothing

Every staff member of the hotel is very warm and helpful. We are very grateful for their meticulous service. Special thank to Lee ( at Bell desk) and Dolly ( at reception desk). The location of the hotel is great! Merlion Park, Asian Civilisations Museum, Singapore Art Museum, Sands Shopping Mall, MRT Station are all within a 10-minute walk. The buffet breakfast is excellent and the dining environment is very good. The hotel rooms are cleaned in a timely manner and clean. Every night, the housekeeper helps us close the curtains and serves delicious chocolates.

Nothing.

We enjoyed the stay a lot! Excellent location and unique view from balcony. Great service and extremely friendly staff, especially Maria, but also some others. Excellent breakfast including gluten-free menu. Comfort of the beds. Great pool and service there.

The balcony had only one chair. No parasols with the sunbeds beside the pool. The smell of moisture damage on one corridor, bud possibly quite common problem there.

5 star hotel with an amazing staff, great location and large rooms (we had a Premier room). Hotel is right on the Bay next to the Singapore Lion Fountain and opposite Marina Bay Sands hotel. They serve an excellent breakfast with a very attentive wait staff and amazing service. Rooms are large clean and well appointed. Nice bathrooms and squeaky clean.

Nothing negative about this hotel

Incredible rooms - beautiful woodwork, modern bathrooms and very high tech. Huge beds, lovely mirrors and comfortable furniture in the room, great in-room facilities. It was my husband's birthday and the staff went above and beyond: balloons, fruit and a birthday cake in our room. Beautifully quiet rooms. We were given a room upgrade and had a wonderful view and balcony across the bay, facing MBS. Super easy to pop upstairs for cocktails, afternoon tea in the lobby, and delicious breakfast buffet. Easy check-in and check-out. Couldn't have been better. Thank you!

All perfect!

This was my 2nd stay in the Fullerton Bay. I still love it and will definitely return. My favourite part of my stay is the room, (this time a splurged for the Bay view room, so worth the extra expense for the view, I sat on my outside terrace every night, so lovely), swimming pool and location. I only wish they would make better use of their rooftop bar "the Lantern" for their hotel guests. I also think their Afternoon Tea is an absolute must, beautifully executed.

I wish they would do a taste of Singapore restaurant as they have done in their new Hotel in Hong Kong, (Satay Inn). Again I feel they are catering to locals rather than hotel guests on their restaurant choices in the Singapore hotel.

Perfect location over looking the Marina, surrounded by the city buildings, fantastic views in the day, but especially at night. Staff were friendly and attentive. The afternoon tea was a lovely conclusion to our stay. Good selection of Bars and restaurants within easy walking distance, as is Chinatown, Little India and the Sultan Mosque.

Enjoyed everything the Fullerton offered.