Great location. The online check-in and room key via phone worked like a charm. The location is super nice, especially if you only have a few days to explore Singapore. The street in front of the Hotel can be quite busy and loud, but in the hotel room itself we didn't hear any of these noises (we had a room facing the backside). The Hotel is a great stay for a few days (1-5). For longer stays, we'd probably choose another destination, since the rooms are a bit small.

The room was fully equipped for a longer stay, with a full sized fridge + a kitchenette. It's small, but didn't feel cramped, and it was so cool to have a loft! Bonus points for having a bidet. The location is superb, walking distance to Clarke Quay MRT and shopping mall. But it was really thanks to Edmar and Nica that made it my favorite hotel stay ever - they were so quick to answer any queries and provide assistance, such as when I was fumbling with the digital key. Would definitely like to return someday!

Superb apartment next to the Quay, great location for the marina and touring the highlights, very clean and fully equipped with amenities, powerful shower, lots of uk plug sockets, desk, microwave, fridge freezer and washing machine on the same floor... Excellent support service throughout from Ryan, Loc, Grace and Divina, easy access to the apartment and clear instructions.

Anyone over 5 feet 9 inches tall will have their feet resting against the wall unless you are in the bed on your own then you can sleep diagonally.... just the way the room has been designed and its dimensions can only accommodate a short bed.

Perfect location, on a pedestrianised street with lots of nice restaurants to choose from. We were able to walk everywhere from this location (to Chinatown, Little India, and the huge shopping centre/skybar. Rooms are small but clean and equipped with everything you might need, including washing powder. We would like to thank Irean, Kim, and Ryan for a wonderful stay and would highly recommend other people on a budget to stay here.

You could hear loud music at night from one of the restaurant/bars.

The Heritage Ambassador very helpful n friendly special for Ryan, Ireane, Alicia 🫶. The hotel is simple, cozy n clean. A lot of food infront of the hotel (Indian food, Chinese food, Sea food, Beer). MRT Clarke Quay Station around 5-7 mnt by walk (Central mall - don don donki, burger king, etc) Merlion statue (the Fullerton hotel) around 15-20 mnt by walk (slowly). From hotel (pick up point at Central mall) to Changi airport by Grab S$ 22.

I love the location, and how friendly and accessible the staff were. I love the room and the facilities provided and I will def be booking here again next time I come. Thankful to Edmar and Nica and Jona, Loc and Cora for making it comfortable and lovely.

Amazing location and very clean and comfortable. Apartment had everything you need like hair dryer iron and even laundry. Divina was so so helpful in helping us find our lost belongings promptly! Huge thank you to her and the team. Divina made us feel so welcomed and comfortable.

very clean and smells nice. complimentary toiletries and fast checkin and checkout. the staff were really what made me welcome. excellent place to stay for a solo female traveler. great location. the staff, especially alicia, who I met in person. she was so lovely and honest about what is worthwhile and not to do in Singapore. she went above and beyond and showed hospitality beyond the check out time. she let me keep my suitcase there until the rain stopped and lent me an umbrella. just simple kindness that has not been shown from higher end hotels in Singapore. Irean is the second person I met who helped me check in. they ensure we are comfortable before leaving us be and the team who were dealing with my account (Alicia, Irean, Ryan and Kim) were checking in on me and ensured I was safe and happy. I felt completely secure as a woman alone living in that location.

The room is small, but modern and furnished with everything you might need. It’s also super clean. I read many reviews saying this is a noisy hotel due to its location, however it was extremely quiet for us, we had no problems. Location is very convenient, walking distance to Chinatown, the Merlion and Marina Bay. The highlight of the stay was the help from the staff, Alicia and Ryan, who assisted us throughout our stay (communication was very good and frequent). Shoutout to Alicia who was so kind to recommend us some amazing restaurants and traditional foods to try 🙏 she went above and beyond to help us, which we really appreciate! ❤️

The hotel has a very nice location, has a lot of food options waiting just outside. It is near the Merlion Park, you can just walk going there. It is also near Clarke Quay and Chinatown which gives you the unique Singapore experience. It is very accessible via the MRT and Bus. The room has all the necessities like washer and the kitchenette where we reheat takeouts from hawker centers. The staff, mainly Nica and Edmar were really really accommodating, they answered all my queries sufficiently and very quickly. When I needed it, they also gave me some tips about Singapore that were really helpful.

The property does not have an elevator so you really have to climb several stairways. This is just a very very small thing, and they declared it well in their listing so this is expected.