Very nice hotel, very clean, with lots of facilities. Unfortunately, we didn't have time to test out the pool, next time. Friendly staff, good and rich breakfast, comfortable beds, very spacious and nice rooms.

Unfortunately we stayed there during a kids trip field... and those kids were feral. They would run and scream all day and all night long, it was pretty annoying. It is not the staff's or the hotel's fault, but still... we came for work and we needed rest, not to hear kids yelling until 4 AM. Location is pretty far from Medias (walking distance) and from restaurants/markets, a bit incovenient. And the price was a bit exaggerated for what this hotel had to offer.

The location was perfect. 10 min walk from city centre. The staff were absolutely fantastic. The ladies at reception in particular, were very welcoming and attentive and positive, always smiling and were there 24/7 to help with whatever we needed. The spa facilities were lovely and relaxing and the room was spotless! The food at the restaurant was super good, well prepared and reasonably priced and the waiters were so kind and quick with the service. We had such a good time at the hotel and wanted to thank the staff for making us so welcome during our stay!

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Since our arrival, the staff was really nice and helpful. The room was really a good size with a big and comfortable bed. Breakfast was excellent.

Friendly staff. Exquisite clean rooms modern furnished. Breakfast with variety of choices. Large terrace available for smoking exit restaurant. Nice pool area. City center at walking distance. Great value for the money, definitely we'll come back. Quiet neighborhood. Beautiful surroundings.

exceeded our expectations, nothing to complain about

We stayed one night and enjoyed the spacious, modern, comfortable accommodation. The room was well-appointed and the bed comfortable. The breakfast was probably the best we had anywhere. The reception staff were friendly and helpful. The hotel is a bit out of the centre: it's about a 20 minute walk into town. We drove part of the way to cut it down to 5-10 minutes. Exceptionally good value.

Nothing.

I liked that the room temperature was high and that it had a pool and sauna.

It’s located far from city center, 25 min walk so you depend on the car. Also, the common spaces were not heated during December, only the rooms. We felt cold at the restaurant. The first day, we had continental breakfast with everything at choice (even vegan options), but the second day it became a la carte and you had to choose from 3 types of eggs only. The pool is heated only at 29 degrees Celsius. It felt like they were saving food and energy etc.

It's the best in town...clean, good personnel and good food.

A very good, clean hotel with polite staff. We have been upgraded to an apartment which was really huge and nice. The hotel's pool was very good. Breakfast was very good. Parking was in the premises.

Rooms are clean & spacious Staff is always ready to help and very polite Food is very tasty in them restaurant and not pricey. We tried few other restaurants in Medias and definetely Mercure’s one is the best in town. Breakfast is variated

No towels at the pool

Amazing hotel, wonderful atmosphere, perfectly clean, excellent pool, very very quiet place, kind and nice employees, especially Diana who is the secret of the hotel's success in my opinion, A very wonderful woman, smiling, helps with everything, accompanies the guests with every request, if we return to the hotel again it is only because of the amazing Diana.

There is no elevator from the parking to the hotel, inside the hotel there are stairs between the rooms which makes it a little difficult to carry bags.