this wasn’t first time to book at Radisson Airport Riyadh.. the location and room size is the key! faster room service than usual, which is amazing for a hotel in this size. quick respond when you ask for a golf cart. the only front desk employee that makes sure we enjoying our stay was Shooq..

Unfortunately, as a frequent guest you would expect different experience.. where in other hotels, they recognises their guests from the second visit! women ms’ swimming pool seems forgotten for a long time, can’t be used at all “ dirty”. In top of that, at the departure/check out day I requested a bottle of water, they asked me to pay for it !!! P.S: be ready to pay 500 SAR as a deposit upon your arrival, as they accuse their guests of stealing. (staff needs to be trained on how to deal with guests)

The hotel is modern and very clean. The staff are very friendly especially Abdullah whose professionalism and friendliness made our trip. We went for breakfast just after 10am one morning as we saw on the website it was until 10:30. When we arrived we were told that was an error. Getting kids up and ready for breakfast having arrived the early hours of the morning the night before wasn’t easy. The staff did however provide us with some cereal to have. I spoke to Abdullah (the manager) who was apologetic for the error and offered us a dinner at the hotel that evening for half the price. His gesture and overall mannerism was greatly appreciated. Thank you Abdullah Fahd for being an absolute star and making our stay so memorable. Looking forward to coming back soon!

No comments every thing fine especially Mr.Karim's hospitality really wants to thank him.

Nothing

I wanted to share my experience regarding my recent stay. Overall, it was good, however, I received a call the next day stating I needed to pay 163 SAR for a room upgrade. I remember the upgrade being quoted at 75 SAR, and when I inquired, the representative mentioned the price had changed. After discussing it at length, I clearly stated I would not pay the 163 SAR. I find it concerning that I was not informed of this charge at check-in or check-out and received a call the following day demanding payment. This experience feels quite unprofessional and frustrating.

Rooms are big, its not a usual hotel with one building and more like a residential style with a comfort of hotel from the service and facilities provided. Staff are great since we arrived, while we dine and roam around. Fast check in and check out.

Pool water was cold and minor issues about supplies for the shower such as shampoo/ shower gel are empty and there are insects than usual.

My 3rd time at this hotel and definitely not the last. Check in and out was very fast and friendly. Every member of staff went out of their way to assist with a friendly smile. There were plenty of concierge on hand at all times to help you to the room or assist you with taxis etc. The room was incredibly spacious and very comfortable. Restaurant food was exceptional and couldn't rate it highly enough with a huge array of salads, breads, and delicious hot food. The Chicken Tagine and the steak were spectacular!! Credit where credit is due - faultless standards this time around.

Last time I was here I was disappointed with the restaurant food and grill. This time I couldn't fault it and had the best meal I'd eaten in months! Yes it can get a bit noisy and overun at times and perhaps more family oriented but a comfortable stay overall. The location of the hotel for the airport is great BUT everytime I've taken a (green) taxi from the airport to this hotel, the drivers have only done so with great reluctance or refused "because they don't make any money off the ride".

First of all shout out to my favorite girl in the whole hotel and Riyadh Jessa from the restaurant.. she was friendly, helpful, cheerful with a constant beautiful smile on her face🌷 The rest of the restaurant girls are great and helpful too… The hotel is beautiful, clean, quiet , with spacious rooms and comfortable beds. Rooms are in different separate buildings and each room has a balcony. It has a great location close to the airport (I think it’s great for people who are looking to get away from all the chaos of the city centers). The hotel has 5 separate swimming pools (2 inside pools and 3 outside pools one of them is the main large pool where entertainment events take place all the time). It has also a gym, dunkin donuts coffee shop, spa, ATM machine, rooftop lounge with a great view and good atmosphere. The breakfast buffet was good with great quality and variety. The housekeeping staff are great, friendly, punctual and available 24/7. (Special thanks to Kennan and Rose❤️) Regarding pricing it’s good.. just make sure you make your whole reservation early because sometimes there will be group reservations for certain events that will rise the prices and decrease the room availability for other customers. Definitely one of my favorite hotels in Riyadh.

the security Mamdouh Alruaily was not professional at all he has a creepy behavior towards me and my wife one day at 3Am my wife came to airport where i work to pick me up and went to the hotel gate he asked me to step out of my vehicle and started to ask me weird “cops” questions???? and i saw him many times driving the gulf car and smoking and looking at everyone that made me and my wife very uncomfortable I worked in radisson hotel before as a front office manager and i have never met anyone like him! i stayed in the hotel for like 22 days and everyone was super great with me but i had to write this problem to not happen againg. best regards.

We stayed here for one night and it was perfect for that purpose. The hotel is very close to the airport (the taxi from the airport cost 50 SAR, and only 25 SAR going back). It’s a very modern and spacious hotel with excellent facilities, including several restaurants, cafés, and pools. It was by far the best hotel we stayed at during our time in Saudi Arabia

The only downside was that it was relatively expensive.

Great, very clean , comfortable, house keeping was on time , breakfast was amazing , pool was clean and hygiene , stuff was well trained and friendly , many free activities for kids during Eid Al Adah Vacation ( Bic, Hours , scooter Etc..)

paying deposit in advanced was not professional as i tried many other hotels and deposit was not required , also asking the cash deposit was not comfort , they can ask for POS more better, plus it must mention during the reservation that is cash deposit require.