Excellent breakfast; staff dealt effectively and patiently with my lactose intolerance; our suite was superb, even more luxurious than we expected; the public rooms, dining room and bar/lounge area were tastefully and beautifully presented and decorated; we love white table linen, increasingly unusual these days! Our dinner was very good, except for niggles below.

It would be good to have a fridge in the room, though for a short stay not really necessary; my dinner main dish was slightly marred by tough meat, but there was an immediate apology and a genuine offer to replace (I felt unable to accept, as we were well into the meal), followed by a spontaneous deduction from our final account. It couldn't have been handled better: exemplary customer service.

The hotel is simply beautiful and the staff are incredibly friendly and helpful. The suites are unique across two floors and provided ample space for a family of four also travelling with a dog. Food was delicious and the local town was a lovely place to walk around and explore. We also stayed for dinner one evening which I cannot fault at all.

There really isn't anything to dislike. If there was one thing I would share that would have been great for me personally would have been the opportunity to order some vegetarian alternatives at the fried breakfast station.

Location, Breakfast.The room, and bed were grand, especially the bathroom. Lovely staff. Nice grounds and gardens. The place had an old fashioned welcoming atmosphere.

I liked almost everything. However the room was cold. Which was the last thing I needed as I'd cycled there, and really needed to warm up.There were 2 heaters in the main room and they simply were not on. The bathroom was lovely and warm though. Some modern touches would have been nice, such as USB charging ports, and instant WiFi connection (you have to fill out an online form.)

Beautiful dining room with fantastic views overlooking the valley and the well kept gardens. Easy for wheelchair with lifts and accessible to all areas. Lovely room with same views loved it! Great food. We had 90th birthday, which was set up in a large private dining room with roaring fire comfortable sofas and chairs, Christmas tree and Christmas flowers perfect for a family gathering large or small children had room to play too. Thank you Gibbon Bridge to all staff for making our stay perfect.

Nothing All perfect.

We loved everything about our stay. Only one night, but we will be staying again. A lovely find near chipping. A beautiful hotel with stunning surroundings. We had a suite which was on two floors. I actually thought we'd been given the wrong room as it was very grand. The staff were lovely. Friendly and funny . They made us feel very welcome. A nice little touch was seeing our names on the breakfast table dressed as if it was a wedding breakfast. It was just the best night away in an amazing hotel. I would highly recommend it .

There wasn't anything we didn't like.

The location was amazing and such a beautiful garden. My room was warm and comfortable. The breakfast was delicious and the restaurant beautiful with views across the gardens. Breakfast staff were exceptional, I was a little early yet I was still able to go in.

My only criticism was the toilet it was difficult to flush and it seemed to be leaking from the handle. Everything else in the bathroom was great. Powerful hot shower and toiletries.

Super-friendly and welcoming staff, very comfortable hotel, bed superb - best nights sleep i’ve had for ages. Breakfast was superb - very good blend of table service and self-service worked well and food was excellent. Lovely morning run options, with care, on quiet country lanes.

I couldn’t get the shower to work at all, and eventually the control knob came apart in my hands. Not a big issue for me, I managed to wash with hot water from the bath taps, but meant score 9 rather than 10. Would def stay again if in the area.

Everything! But the best part was the amazing customer care from Judith on front desk. She’s a huge credit and we personally want to thank her for her care for customers and kindness. She’s a real joy! The room was incredible! Massive and possibly one of the biggest beds & shower wev ever seen. Such a beautiful hotel! Very clean and felt like home. Judith again thank you! You’re a star!

Nothing

Beautiful situation, great staff always friendly and willing to help, comfy bed, spotlessly clean, great breakfast. My comments on the negative aren't complaints just ideas, I love the place and how traditional it is, it's clear everyone really cares.

It would be nice to have a breakfast menu with a few more choices on rather than just being offered full English. Personally I prefer a duvet on my bed rather than sheet and blanket but I have to say it was warm and comfortable. I think some of the plumbing is a bit antiquated.

The gardens are superb as is the location of this hotel. The bar and dinning area very nice and clean. The staff are extremely friendly. There were 3 of us and originally we had to book a twin and a further single room however on arrival the receptionist offered us a suite which we were really grateful for. The room was a good size downstairs with twin beds and the bathroom. Up stairs a further bed and lounge area with tea and coffee making facilities, also, bottled water was provided. The beds were comfy and the area was peaceful. The breakfast was nice, not a huge choice but we'll cooked.

There was a funky odour in the corridors leading to the rooms and it could do with a facelift.Other than that no problem.