The layout of the room was nice. We had 2 queen beds. The shower was in a different room from the toilet which was nice given that there were two of us. The beds were comfortable. The location was right next to the highway but you couldn't hear any traffic. It was very sound proof. The breakfast was good and well stocked. The staff was very nice.

The room had a red cool-aid looking stain when you entered the bathroom that looked awful. The light in the bathroom was out and the TV remote didn't work. We asked for all of these items to be fixed. They did clean the stain and fix the lightbulb, but the TV remote still didn't work. We didn't have use of the TV at all during our 2 night stay. We were gone most of the time so it was more of an inconvenience.

Ooooo moment when you open the door! A luxurious, but home like feel: sitting area, desk, fridge, microwave, comfy bed, separate toilet area from shower, and firm luggage rack! I was blown away how nice the room was! Also, all Staff were nice and professional! Lastly, it was literally a 5 minute drive to the Hard Rock Casino, so perfect location for attending concerts/events.

The parking lot couldn’t be entered because the ticket dispenser wasn’t working, so I had to park in the parking lot. The four sets of lights were not working, so the parking lot was dark.

Huge rooms! The 2 bathroom thing was great. I stayed with a friend so if she was in the shower I could still go to the other bathroom! The room was nice and cozy. Beds were perfect! Staff was nice!

The pool seemed dirty. Obviously it is gonna be some sort of gross because there were like 7 children splashing and carrying on. But the water was foggy and I couldn't see the rest of my body in the water. Just wasn't a huge fan of that. I also wish that the TV either had screencasting or more than just Netflix and YouTube for services. They also had Hulu and one other streaming service. But if you aren't going to have them all, you should make it to where people can screen cast.

good location, accommodated our needs. put us in a handicap accesible room nice to have separate toilet from shower rooms.

charged for parking - and we had special circumstances; a/c could have been better, room was a bit dark had to book ( and rebook ) online, and the rates never matched, or could be - so we were told to book online to get the best rate; strange - hard to believe management couldn't help with this

The location was great for the places we wanted to go. The staff was all personable and had recommendations for places to visit. We had great experiences with all the staff actually. The breakfast selection was really well thought out and had several options.

The hotel looked a little run down in some places. Our shower was chipped in several spots and the showerhead leaked. The pillows were soft and didn't hold their shape so we constantly had to arrange them.

Loved the layout of the room. It was unique. It was very clean, all but the couch, which is unfortunate since it looked so comfy. Microwave came in handy! Huge TV! Pleasant staff. Would definitely book again.

No safe. Would have liked the option for a later breakfast. Wanted to lounge around and sleep in a little so missed the free breakfast.

The front desk lady Vivian and the other girl i didnt catch her name but she had a red braid in her hair were the best!. The greatest hospitality i have ever received. They made our stay amazing and made us feel so welcomed. The pool was awesome and it was clean from the looks of it 👌 i definitely recommend. Thank you ladies for having the best customer service ever!

Nothing

Everything was modern and beautiful. Very clean. The staff was exceptional. Especially Brea and Brittany. I was sick when I arrived and they were so accommodating and kind. I cant say enough about them. Thank you SO much!

Just being in Cincinnati. It's so hard to locate places. Nothing at all to do with the hotel...just Cincinnati in general.

Everything. Rooms were beautiful and clean. Staff (wish I caught her name) at the front counter was an absolute delight. Location was great and close to downtown but with better parking. Also the room was massive and I the bathroom lighting was great. Loved the separate bathroom and shower.

That we only stayed one night. I didn't want to leave!

Keisha and Liz were awesome from the time we checked in until we checked out. The accommodated us when we needed to add another relative to our room. They were very kind and professional. The facility was clean and our suite was very nice. The bar was nice and breakfast was great.

There was nothing I didn't like