Room was spacious and clean. Friendly front desk staff.

Breakfast attendant set it up then disappeared. Returned to start tearing down early even when people were still getting food. The coffee machine had many selections but they didn’t work. Black coffee worked. Juice machine didn’t work either. There was a hose coming from a service door, through the breakfast room, through 2 doors to outside, propping the doors open, all night and next morning. Only 1 washcloth and hand towel. All mismatched. 2 bath towels, 1 looked like it may have been used the way it hung on the bar behind the toilet. We did not use the shower.

was suppose to be handicap room. there are no handrails to help you get up and down on toilet

My room was very nice with plenty of room. The bed was super comfortable. the workout room was great as well. most of the front lobby staff are super friendly (especially the girl who checked me in on Wednesday!)

I had personal items that went missing, a Victoria’s Secret bra. the manager and head of house keeping was to call me, but never did. the manager did seem helpful about it, but the head of house keeping was not . she was more like “whatever, I’ll see.”.

very clean room !great staff Staff was helpful and friendly. The room was neat and clean. The beds were comfortable. When I went to the front desk the gentleman was helpful and had a great attitude. He helped us and didn't seem to mind.

I think an indoor pool lol, Very clean room staff was very friendly . It was close to my shopping so it was very handy. Parking was good also, I think I will stay again.. The smell was amazing so whatever they were cleaning with was awesome.

The rooms are nice and comfortable and well managed. The staff are very generous and exceptional service. I have yet to try breakfast. I am a frequent user of this hotel and love the environment.. Thanks to all of you at Best Western on Gilmore!!

Not anything off hand can I complain of.

Breakfast started at 6am. I had an appointment at 7:30. I would not have been able to use it if it started any later. It had all the items i liked eggs toast, orange juice, yogurt, oranges, bananas.

The coffee machine was out of order but there was a coffee pot in our room.

The facility was very clean. Rooms were clean, also. The breakfast was very good. Lots of choices to choose from.

When I first got there to check in, the attendant didn't greet me & I had to stand there for a few minutes before he acknowledged that I was there. He was on his phone.

Room was comfy other than the bathroom being extremely small. Breakfast was good & had several options. We were able to ck in before our designated time so that was handy.

Bathroom layout was not well thought. The position of the toilet was almost impossible to move around the bathroom.

Comfortable bed. Large king suite room with a nice chair near the bed. We didn't really use the living room area because the TV would not come on. Breakfast was okay.

The TV in the Living Room area would not turn on so we just used the one in the bedroom.

Ease of check in, small property. Found the pillows on the king size bed hysterical!

The “king size suite”. Was not king sized. The room had enough room for the bed and that’s about it. - Not a big deal. We were there to crash for the night while passing thru- but if I were booking for any length of time I wouldn’t have been pleased.