The bed was very comfortable. Best I have ever slept in.Tea and coffee making facilities in the room. Room was serviced every day at a good time. Location was central for everywhere. Very quiet in room air conditioning.

We arrived early but our room wasn't ready which was fine. We were able to leave our cases in a locked room. When we returned at 3pm the room still wasn't ready so we were given another. I don't know if it was any different to the one we should have had. It was smaller than I expected. The view from the room was ugly looking out over 19 air conditioning units, one which was particularly noisy. The roof top bar and restaurant wasn't open. We used the bar on the ground floor. Service was a bit slow and we could never work out if it was table service or bar service, but that's the same all over Gibraltar.

The Elliot is a smart hotel in a good central location. The room was clean and very comfortable whilst not being luxurious, it was of higher quality than a hotel with a lower star rating.

there were raw oats available at breakfast but when I asked they were not able to cook porridge with it... this meant for me some rather stodgy breakfasts. Otherwise all was well.

The hotel is in a fantastic location, really close to the main street and square where there are tons of shops restaurants and bars. Knocked two stars off as toilet door didn’t lock, the bathroom grout is grubby as is some of the silicone, plus I had to ask twice for firmer pillows and when they came it was two soft ones, just gave up and made do with the soft ones. We were so busy I kept forgetting to tell them about the bathroom door so don’t know if they would have fixed it or not. It would not put me staying there again as the bed was super comfortable and the showers were absolutely amazing

We got on well with the staff: universally friendly and kind. Its location is ideal: within metres of Main Street. And central to most of the town and its facilities. We explored and went up to the top of the Rock. We also used the extensive bus service to visit Europa Point and Catalan Bay: £6 for an all-day pass. We were mainly lucky with the weather: three days of warm sunshine in February: then it poured down.

The room was small: and the arrangement of the desk meant that you could not pass anyone sitting there. We had problems with the heating/air conditioning. We could not work the system as there were few instructions: everything depended on interrogating with your iPhone. And our generation is not competent to do so. So we sweltered on the first night. And the controls had a mind of their own. Set the thermostat at 18 degrees to sleep: and it jumped back to 21 which is too warm for us. An errant light resisted fixing: and was still not working when we left.

Located centrally and a short walk from Main Street, the hotel is perfect for shopping, dining and drinking. Staff are very friendly and cant do enough for you. Our room was spacious and very clean with a modern look and feel. We didnt eat at the hotel as we like to venture out so i cant comment, but what we saw coming out of the kitchen looked lovely. Drinks were pretty much the same price as the UK, but you dont need to venture to far to find cheaper. All in all we really enjoyed our stay, and should we go back to Gib i will look this hotel up first. Thank you Elliot Hotel for a lovely stay.

there may have been negatives but we couldnt find any.

Minor problems in room such as: poor sound insulation between rooms, bed sheet too small and so uncomfortably wrinkled up, system to charge room for meals too onerous, room safe not bolted down!, shower not working properly (latter requiring a room change) and a few other very small things that worked against the hotels four star status. This said the hotel staff were all fantastic, welcoming and friendly.

I loved EVERYTHING! The staff were so welcoming, the hotel exceeded my expectations - I booked my stay as a surprise for my husband's birthday. They gave us a room with a sea view and even gave a complimentary bottle of Prosecco for his birthday, which was so lovely. Also the bed was SO COMFY! I usually find it difficult to sleep in hotels but not this one. Also, I really liked their focus on sustainability. Also, the location is great - the high street is just around the corner and it's only 10mins from the arena.

We have stayed before so we’re familiar with its central location. The staff are lovely - helpful and always friendly!

With the removal of carpets in rooms and no rugs it is a lot nosier. You hear people walking above and noise travels very easily from room to room. Also breakfast at £17 per head wasn’t good value if you don’t want a cooked breakfast. Few pastries and not always fresh.

Great central location. WiFi was reliable. Pleasant outdoor terrace for dinner. Staff generally friendly and helpful.

Scrambled eggs at breakfast always looked unappetising (I skipped them every day). The spoons for breakfast are the same as they were during my last stay 10 years ago - they are so deep it's difficult to eat breakfast cereal with them. I avoiding breakfast cereal 10 years ago, and after trying the spoon once this time, I remember why.

Lovely hotel and excellent service. Great location for everything. Breakfast timings and offerings brilliant. The staff are a credit to the management.

There was an issue with dinner one evening. The food was cold and generally poor quality. We believe this was due to a sudden influx of unplanned visitors or cruise ship staff and this should have been better planned or managed. However the staff did their best to manage this difficult situation.