Great location especially for tourists . The rooms where very clean

Unfortunately the breakfast buffet was always empty of eggs etc as the staff spent most of their time huddled together around the till on their phones. The same with reception always either reading a book or on their phones. The only staff that wasn’t was housekeeping and the leisure pool staff . The restaurant was empty at night time and let me tell you why your food is awful if your child doesn’t like chicken nuggets you’ve had it as that’s the only choice. The steak was tasteless and chewy my wife’s salad was curly up and black at the edges and for a 4star hotel it simply isn’t good enough

Very spacious hotel with large lobby, restaurant, lots of parking. Close to a large shopping centre, public transport and film museum. Hotel pool was very large and never busy. Mostly clean and tidy. Good breakfast buffet.

The sink had a bad odour and the bathroom door lock was broken. Toilet seat was fitted wonky. Some dodgy areas around the hotel including construction sites. Reception staff appeared disinterested and could have been more helpful as they were never busy (other than looking at their phones). Mattress was quite soft with a topper that kept sliding down the bed. Bed linen was tired with holes in places.

Very good food. Breakfast and the restaurant is serving very delicious food. The room was spacious for a 4 family members. Also great swiming pool area.

Need a bit more acurate cleaning as there were spider webs hanging in the corners, and dust in the corners next to beds. Also found someones dirty tshirt in the wardrobe. The tv remote controler was missing, but i asked and staff brought it straight away, but the tv remote controler was very sticky and dirty again 🤢

I liked the room. It was clean and well-kept. The breakfast was a separate story of this stay; very tasteful, with a wide selection of dishes, it can fulfil the expectations of any hotel guest. The restaurant menu is short but composed of testy meals related to the local and historical cuisine of Łódź—The City of Four Cultures. The hotel's bar is very well-stocked and has nice and professional tenders.

I haven't found anything negative.

Very good location, easy to find with car and great parking next to hotel. Very modern, comfort and nice hotel. Staff was extra friendly, specially staff in restaurant. We arriver half of hour before closing restaurant and all menu was available. Food was delicious, eating took longer time and we left restaurant half hour after official closing time. And nobody hurried us, no pressure to eat faster. It was first time in my life to feel so welcome even if it mean overtime work for staff. Room was cozy, big and comfort, bed also. Breakfast was excellent, many variants of food and drinks. Definitely will come again.

Nothing, everything was excellent.

I love this hotel because it is really nice designed, really elegant, has lots of facilities like gym, swiming pool, tarrace, nice bar, lots of space, parking and astonishing view from upper level (my room was on 10th floor, the last one, I had a chance to sit in comfy room with huge window and enjoiyng sunset above the city). Breakfast was fresh and tasty with lots of opportunieties. This hotel is really spacious, lots of conference space. What I really like is interior design in lobby. Free coffee everywhere. Just love the place, it was my second time. And last but not least, you can reach popular OFF Piotrowska in few minutes by foot. Or if you are filmmaker, like me, or you want to visit Lodz Film School, one of the greatest film school in the world, it is right behind the corner. For those who like "postindustrial" city parts, you need to know that few minutes walk is so called Ksiezy Mlyn, beautiful area.

I don't like only one thing, but it is nothing: you need to change an elevator if you want to go to the spa/fitness area, nothing, but sometimes confusing :)

Great location, wide selection of breakfast items, indoor spa and pool

No labels for breakfast items, in case of allergy you would have to ask the staff. The room was quite clean, but when I looked for electrical input behind my bedroom stand, the carpet was not vacuumed and no electrics plug in. Option to charge your phone should be available on both sides of the bed, not on 1 side of the bed only . Only some TV channels available. For 4.5 stars you would expect a bit more orientation to details

Nice comfortable beds, very nice pool and sauna facilities. Nice bakcony to sit out on- even if it was probably intended just for smokers. Nice accomodating staff. Kitchen staff was quite knowlegable on food allergies and kitchen did very well to change dishes to suit lactose free and gluten free diet.

Toilet paper was 1ply. A bit annoying. The wifi was shockingly bad. Would constantly fluctuate, disconnect. Just frustrating. No room service on Sundays. The appertment didnt have any plates or utensils. It did have glasses. Air conditioning was good but very noisy. Not bothersome during the day but very bad at night.

Staff and services were outstanding

Only issue I had, there was a large event going on for 2 days, I had paid parking underground but had to park on the street due to no parking spots...I was still charged for parking those 2 nights regardless if I wasn't able to.

The modern design, spacious and welcoming.

The soundproofing wasnt as good. I could hear someone screaming from across from my room. The showers didnt have hot water it was rather lukewarm :( The tvs didnt have internet or access to apps like netflix though they were called smart tvs.