I wholeheartedly recommend the Okunikko Konishi The staff were gracious beyond measure and made or first stay at a Ryokan extremely special. I stayed with my two teenaged sons and as westerners we were slightly uncomfortable with public onsen. Private onsen here was amazing and so reasonably priced. And I had the best breakfast of my life here, with local yuba and vegetables and a hot pot of miso soup. We left a bag behind and the gentleman who checked us out was standing at the door with it when we returned! (The hotel also has a free shuttle to and from Nikko which is so handy..) Definitely stay here after or before hiking, the rooms are spacious and so comfortable. Thank you to all staff, we hope to return!

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Staff were very friendly, shuttle bus option was excellent, lobby was comfy with a fire and lots of seating, restaurant and staff were excellent - we had a male server that spoke really good English who we really enjoyed for dinner & breakfast, private onsen was great, yukata & slippers provided were great.

Property was definitely dated - could use some updates for furniture & room designs/decor. Wish they had a kotatsu in the room!

The hotel situated in a beautiful peaceful village with the lake, waterfalls and walking trails etc. The staff were very professional and helpful and went out of their way to assist guests. One of the staff on morning shift helped me to find the locker key, and I felt so sorry that I didn’t even get his name to say thank you. I’ve been to many Japanese hotels and ryokans, and the meals at Okunikko Konishi were amazing. They used the most fresh local produce and presented them beautifully. The room was spacious and clean. I’m so looking forward to returning soon.

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Resort is away from the city in an onsen area that is excellent for relaxation. Walking around the hotel and lake areas was excellent. Service, especially the restaurant service, was flawless. Traditional Japanese meals in the hotel were fantastic. Shuttle bus provides the convenience getting in and out of the hotel from the Tobu-Nikko station (check pick up time).

Communication in English may be difficult, but translation apps will eventually resolve everything; it's quite fun, actually. Hotel is a bit old.

The food, it was amazing!! The staff were friendly and as helpful as could be with the language barrier.

It wasn’t made clear that you needed to order dinner before arriving at the hotel so when I got there I was told, no dinner and nothing could be prepared either. I had to buy por noodle for my first dinner, very disappointing! Also, they should have someone on the front desk that speaks English as there were a few European travellers there and it was very difficult to communicate but we got by with Google translate and it was a pleasant stay in the end.

Located a few minutes,by foot, from the bus stop. Great onsen, the opaque white water were great to my sore muscles after climbing mount Nantai. Staff were very friendly and helpful. Amazing dinner and breakfast. Has this ryokan seen some years? Yes, but this only serves to give it a rustic character and inviting atmosphere.

The location and the onzen with a natural hot spring was very relaxing The fact that we got picked up and brought back was great. The meal was delicious but very expensive Book the room with meals included The room was very spacious

The hotel had a tiered look It was as if you were thrown back in the 60th or 70 th

There's heater below Tatami Table. So it really helps while we want to relax by the window or having our meal, nice to have our body warm. Room is spacious consider its in Japan. The room size is a regular size of hotels in USA, Indonesia, Thailand, and Europe. The room has Japanese style water boiler, where we can set the water temperature to 70,80 or 95. Provides us with Yukata. The onsen it's good with a few type of lotions for hair, body & face. Small minimarket if you need to buy food, with microwave and cutlery. The hotel has souvenirs shop to, I recommend buy the Nikko Chocolate Mochi and Strawberry Chocolate mochi there, because apparently I can't see that anywhere else, including at the souvenirs shop by the Lake Chuzenji, Nikko or Tokyo. If only I didn't loose my phone, I would have able to share the pictures of this hotel. Definitely will come back to this hotel for our next snow experience and bring the whole big group of my family.

They upgraded my 10-year old daughter from kids meal to adult meal for free! My daughter was so happy and she really enjoyed it! The staff were so nice, accommodating and approachable in every request. I love their seasonal course especially the wagyu steak! The location us perfect for sightseeing. 3-5 mins. from Yudaki falls, Ryuzu falls, Chuzenji lake and tge famous Toshogu. We will surely stay there again.

We were late for the transfer to the hotel, but the nice driver waited for us. It was a real gift. Thank you very much for that. I really liked this hotel. It is situated in the mountains by a lake. It is very beautiful. All the staff was very kind and we communicated normally in English. The room had everything we needed. We ordered dinner and breakfast. It was very tasty and interesting. It was our first Japanese dinner but we were helped by explaining the details. The onsen was great,

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