Phantastic location, I could watch the colorful evening water-show of the "singing fountain" between the bridge and Dalí directly from my room. Shopping streets next to the hotel. I had half-board meal plan, the food was offered in good quality and variety. The staff was very helpful, they helped me to park my hughe rent-car in the tiny garage and found a person who took it out without more damage next morning (I have scratched the car in the narrow ramp curve at the arrival, not being used to car´s dimensions and not being warned of the garage´s dimensions - therefore, if your car is big, ask immediately for a big garage!!). Next day they offered parking in a much bigger garage suitable for big cars just opposite the hotel.

The direct access to the hotel by car is quite tricky, should be explained by a map already after online booking, Google navigation failed. The memory-foam bed is not good for my back at all, too soft. And, I hardly could change position in the foam that surrounded all my body. It acts as additional heating, too warm, which is really not nice in a hot summer. The same goes for pillows from the same material. Their form is bad for the neck and they are too warm. I would like to have at least one traditional down pillow. There was only one complimentary bottle of water for the whole stay. And, as already mentioned, be aware of the fact that the garage directly in the hotel is too small, only for smaller cars, not big SUV.

Location is perfect for walking around the town. I had an high floor with river view so prime view of the light show over the river. Parking on-site and competitively priced at 23 euros a night. Breakfast was excellent but doesn’t start until 7.30am. Price compared to other brand hotels in the area. Fridge in the room and free litre ow water were useful to have.

Hotel is a little dated, bathrooms are tired but nothing major. Air con not easy to suss out Hotel car park is very tight to get up the tunnel too and not east to park as everything is tight due to narrow spaces etc. only suitable for small/comact cars.

Excellent location for exploring Andorra, we stayed in a balcony room overlooking the city and river. Great spot to watch the world go by. Room was really spacious and although next to the road and in the middle of the city once the door balcony door was closed you were not disturbed. Room was clean, tv worked and the bed was spacious and comfy. The room also had additional seating of a sofa. All bathroom amenities provided. Staff were friendly and helpful on check-in and throughout our stay. Breakfast was really tasty good selection of hot food, local specialities and continental options. Excellent selection of hot and cold drinks too. Staff were friendly and the restaurant cleanliness was maintained throughout the breakfast service. Would definitely stay again and recommend it to other travellers to Andorra.

Room was quite warm so a bit stuffy at times. We stayed 3 nights and in room tea/coffee/water wasn’t topped up each day.

The hotel's location offered convenient access to many attractions. The breakfast selection was truly delightful and offered a great start to the day.

During my stay, the room temperature was unfortunately quite warm, which made it difficult to relax. The controls seemed unresponsive to our attempts to adjust the temperature. Additionally, the pillows provided were not very comfortable for sleeping. I hope these issues can be addressed for future guests. A comfortable room temperature and supportive pillows are essential for a restful stay.

The reception was very slow at our arrival and it was not very pleasant to wait for 30 min after a long trip. Once the receptionist arrived she was not very pleasant and she gave us deceitful information regarding parking spaces around the hotel….. Parking in the city is FREE on Sundays. It looks almost like she tried to make us pay for the internal parking (about 30 euros) by saying there are no free spaces anywhere in the city….. that is a really big disappointment to ask such information from random people on the street….

Lovely & helpful staff, wide comfortable beds, location right in the centre 👍 When you open the window it does get quite loud (the river + traffic), but once closed the room is perfectly sound-proof. WiFi was working great (I was working there too). You can rent the city e-bikes for free - I recommend going up the smaller streets of Andorra de Vella & admiring the v iew of the valley!

The sauna wasn't working due to a maintenance break - it wasn't a big problem as I went to Caldea anyway, but I wish I'd been informed about this once I made my booking

Location is excellent - in the heart of Andorra. Room is spacious, definately much bigger than average hotel rooms, comfortable bed. Good sound isolation. Staff is really friendly and helpful. Very good breakfast with wide variety and for last day we had early check-out and nice take away breakfast was prepared.

Room facilities are bit outdated. Spa area had 1 small jacuzzi and medium heat sauna - wouldn't recommended however price was friendly 10eur/pers 1 hour

The staff were absolutely fantastic. Due to issues with my transport, I arrived after midnight and I can’t tell you how reassuring it was for reception to ensure that I could check in after hours. Very friendly, helpful and knowledgeable staff were always at hand to help with anything. I even got a spa treat for my birthday, which was really attentive on their part. The hotel location is also excellent, as it’s in heart of Andorra la Vella. The view from my balcony was amazing. Another great thing was the breakfast, with ample choice for all tastes. I’m definitely coming back.

The hotel is centrally located by the main street. The rooms are spacious and comfortable. The staff are very friendly and helpful. There is breakfast and dinner at the hotel that you don't have to prebook (at least in summer/autumn). The buffet had lots of different options.

It was hot outside when I visited, but the aircon in the room did not seem to change the temperature (just blasted room temperature air into the room). There are no drinks included with the dinner at the hotel (not even tap water) which was a bit of a shame. There is a very small gym available to use free of charge but the room is not well ventilated.

Very friendly staff. The room was huge and comfortable. The bathroom came with the bathtub but if you want to use it, consider asking for the stop. It was purely meant to take a shower.

The only thing that bothered me, was the noises from other rooms. I could hear, flushing, snoring, loud talking. The last night a family checked out around 4 in the morning and they really didn't let me sleep... I wasn't staying on the street side, which seemed very loud too since the hotel is located in the center.