Friendly staff, shout out to Gracie who helped us with the in and out curbside parking service so we can quickly transition to our dinner after checking in. Great location if you’re going to the airport. Bed is super comfy, great shampoo and shower, clean room. We’re staying in the room near the railroad and it’s amazingly quiet, not noisy at all. We’re also travelling with a toddler, he slept pretty well in the crib provided by the hotel.

Nothing really, I just hope hotel has its own breakfast buffet cuz that’s my jam when I’m traveling, I’m always looking for some really nice breakfast buffet:)

I loved my stay at the Crawford hotel - the location was fantastic right inside a train station and the rooms were just awesome! I loved the high ceilings, the nesspresso machine and the super comfy beds.

The housekeeping staff could be a little more through when cleaning the rooms - one day they forgot to clean a dustbin, the next day they forgot to replace the coffee pods - small things but they make a big difference from an experience standpoint. Also, I did not like the use of the service elevator to go up to the rooms.

The staff is super helpful, the decor is awesome, and the location is perfect if traveling to/from the airport.

Trains run 24/7 and there’s no enough insulation to dampen the engine and other noises, therefore I wouldn’t recommend the Crawford for long stays.

I stayed in the hotel for an entire week during my business trip. The location was amazing! It was super close to my office and also a convenient spot to meet with the tour guide for a weekend Rocky Mountains tour. The staff were super nice, and they offered complimentary drinks every day! I would definitely stay here again if I have the chance to visit Denver again.

nothing

What a lovely historic hotel! I wish the hallways and walls could tell their stories. I stayed to avoid Uber nightmare after the Eagles show. I will make this a habit for any show I see at Ball arena or empower field.

the price was very high because of this show. While I do not begrudge anyone a fair profit, it is not easy at all for me to pay rates in the range that was put on the room. I loved everything about the Crawford. 40% rate increase was challenging. Yes I love the Eagles that much. And those of us who are not affluent enjoy a treat too, without breaking the bank

The service was above and beyond! The front desk staff was AMAZING! My husband had a medical emergency & they took care of everything to ensure he received the appropriate care he needed. Excellent service, they should be recognized. We will always stay at the Crawford when we visit Denver :)

Nothing.

Perfect location with multiple restaurants and bars. Easy walk to Coors Field. Quick, direct train from Airport to the hotel's doorstep. Terminal Bar, seafood, tapas, breakfast, indoor-outdoor options. Don't have to leave the station at all! Loved it!

All of the add-on fees and taxes. It's probably not the hotel's doing, but it feels sneaky to start with a room price under $500 per night and end up paying $1,750 for 3 nights. Watch the bottom line. Booking did tell me about all of this ahead of time and I knew what I say paying, but it still seemed like more "historic" taxes than anywhere else I've been.

Staff was great, friendly and so helpful, location outstanding, brand new room was awesome, benefits to other shops/restaurants in the station because we were staying at Crawford, Lyft to places.

Construction and having to take the freight elevator with construction workers, pricey, bedside tables curved and things fall off, blueberry cookies

Lovely hotel with all the amenities, kind staff and a location with EVERYTHING you want/need! We loved taking the train in from the airport and landing right in our hotel! We loved using Union Station as our "living room" in the morning for coffee and in the evening for wine. Loved the easy, walkable location downtown close to shops/restaurants. It was just perfect!

What's not to like?!

The big selling point of the hotel for us was its location, right in the centre of Denver and perfect if you are arriving and/or leaving by train (including the train from the airport). The hotel is literally within the train station and the free 'mall-ride' bus goes from the station too. There are cafes, a bar and restaurants within the station. The room was narrow but generally well-appointed.

The bed was described as king-size, but felt smaller as one side was along a wall and there was very little space at the foot of the bed either. We couldn't get the iPad to work, which presumably had the hotel guide on it; we reported the fault but it hadn't been fixed when we left (2 nt stay).