The complex had everything we needed to adventure out so isn’t need to drive anywhere. The staff were really nice. My daughter was bitten by some sort on insect in the room and paramedic was there within 5 minutes to tend to her. He was such a kind knowledgeable man. We were really grateful that he was there. We literally WhatsApp reception and he was there so quickly. There is security everywhere on the complex and we felt safe at all times. They had the best waterfall lagoon we have seen so far in Costa Rica. The hot springs were amazing too.

The food was more like a fat food joint like when you go to Chessington world of adventures or Disney world and pretty expensive for what it was. Having said this our waiter could not do enough for us. He was engaging and funny. The other thing we didn’t like was the hype about one of the waterfalls. It wasn’t even a waterfall. It was such an anticlimax when we got there after a big long hike to it. Nevertheless the rest of the places were spot on.

We had a fantastic stay! The breakfast buffet was delicious, and we loved the onsite activities, waterfalls, and pool. Our room and bathroom were VERY clean, and it was a nice touch to have drinking water provided in the room. The staff were all incredibly friendly and helpful. Important tip: You must present the same credit card used to book the room at check-in. If you don’t have it, they’ll refund the original transaction and charge a new card in person. Visiting in early June was amazing—no crowds anywhere! We had beaches, waterfalls, and even some restaurants entirely to ourselves. Many of our tours ended up being private since we were the only ones booked. We experienced short afternoon rain showers most days, but they didn’t interfere with our plans.

Breakfast was included with our room; however, lunch and dinner were pricy. If you want to have food in the room make sure to stop at one of the grocery stores on the way. We visited during the rainy season, which meant there were ants in all of the facilities we stayed in during our trip. Hacienda Gauchipelin handled pest control better than our other resort on the beach. We were fortunate to only see ants on a counter at the front of the room where we stored our dry food items. We had to be very diligent about keeping crumbs picked up and all food sealed. Ants are typical for Costa Rica and not the fault of the resort. They do have a very small (by American standards) mini fridge.

Hacienda Guachipelin is nestled within Rincon de la Vieja National Park, offering convenient access to hikes featuring stunning waterfalls, volcanic activity, and abundant wildlife. We encountered multiple species of monkeys and birds during our trail explorations. On the hotel grounds, we spotted numerous hummingbirds, owls, and even an iguana right by the hammock outside our room. At night, the stars were remarkably clear. The adventure tour operated by the property included activities such as horseback riding, white water tubing, and ziplining. Notably, the bathroom soaps are specially crafted for Hacienda Guachipelin, with delightful scents like coconut, ylang-ylang, and green apple. The hotel restaurants serve exceptionally good food accompanied by attentive staff. The breakfast buffet offers a variety of fresh tropical fruits, scrambled eggs, pancakes, and local dishes such as chorizo, beans and rice, and fried cheese. Additionally, there are numerous restaurants and shopping opportunities a few miles away in Liberia.

need to make sure to have some protection from biting flies and mosquitoes specifically during hiking and the adventure trips.

Enjoyed our three nights. Room was very comfortable, spacious with great views over the garden. Breakfast selection was excellent, though very busy with service for tea/coffe/juice slow at times as this wasn't part of buffet and was served at table. Evening food good with reasonable prices, but timing for restaurant bookings not flexible, either too early or late. Canopy bar much better as no reservation required and nicer surroundings. Very disappointed with Thermal Springs, crowded with tours and large loud groups. Hotel pool was much enjoyed and beautiful gardens with lots of birds and wildlife.

Excellent place for many adventures! Hotsprings were fabulous as well as the Waterfalls. One could do as much or as little as one wanted. Well marked paths and informed staff. Excellent breakfast with many choices. Left my tablet in our room and was informed by the front desk they would keep it for me, great service!

Dinner in the main restaurant wasn't anything special. My chicken was quite dry. Quite a bit of confusion with our order as appetizer arrived after main course. The main waiter apologized and offered us a complimentary dessert. Good PR.

We enjoyed our stay here. The staff was really friendly and welcoming and there is a ton of stuff to explore in the area. You charge everything to your room, so it's nice not to have to carry money with you. Breakfast was a buffet, lunch with the adventure pass is a buffet, and you have several options for dinner - including a buffet. My kiddo loves a buffet and I enjoyed getting to try lots of different Costa Rican dishes. We saw and heard a ton of birds from our room and were able to walk to some of the natural attractions. We did the tour with horseback riding, river tubing, lunch, ziplining, and hotsprings. It was all good, but the ziplining felt kind of rushed.

The pool was really shallow

Everything was great! Staff were the best! Rooms were standard hotel styel but clean and comfortable with a local flare. Activities right on sight lots of access to amazing spots. Be in mature in minutes. Food options really great with an amazing buffet! Horses are well cared for which is important to me when I do trail rides. That was a plus.

Creepy mask people at every entrance. Felt weird. No explanation until inasked. Try including in a sign. Would terrify young kids. No ATM and all the tips are in cash. I felt like a jerk not tipping as it is custom in the US. The staff didn't seem to mind but I WANTED to tip. And didn't realize I couldn't easily draw out money. It's a fair drive from town so I didn't have time to run back get cash and still make the activities and get rest. Take cash! And save money for gift store! Good little gift shop. Get good directions when going anywhere out of the main area too!

The rooms are large, clean and well-appointed. The grounds are well-kept, and the staff is helpful. Customer service was excellent. Breakfast buffet was great. It was also nice to have the Hot Springs on site, even though this required a drive to get there and access. Additionally it was lovely to be able to visit the waterfalls right on site, and to access Rincon de la Vieja National Park very easily without leaving the property.

The property is very large and there a loads of people both staying there and visiting for day trips and excursions. The "mud bath" was not really what you'd imagine. It was more "touristy" than we were prepared for, but everything was well done as far as that goes!

The resort is at an amazing location, in the lap of nature. The rooms are quite spacious and offer all amenities. I needed an electric kettle, and the staff was kind enough to provide that. The breakfast buffet was amazing. It was widespread and everything was of good quality.

The roads for going to the waterfalls and the hot springs are not well-maintained.

We loved the location and the free access as hotel guests to several Waterfalls and the hot springs. That alone made the stay worthwhile. The breakfast was also exceptional as a buffet. It's nice to have several restaurants on site and there are so many things to do nearby. I definitely would stay at this hotel next time. The pool was also very nice.

The room we were in had older windows that opened and closed like blinds, so some noise still came through. My sisters room was updated with newer windows. Also we didn't have a hammock by our room which I had been looking forward to. I didn't realize that when booking. I would pay extra for the updated rooms next time.