The front desk staff was exceptional, especially Nevena being a beginner she was perfect. Jelena and Tamara were equally amazing and helpful, all these 3 were my guides for my whole trip. Get in touch with these ladies when you are there at the hotel and they are the preferred t hostess. I enjoyed the stay and my next trip to Belgrade I might choose Hotel central 1 mainly because of these staff.

Along with lot of positives there are some not so good things here, like the cleaning staff isn't efficient, my kettle was dirty, the breakfast is same everyday and it's kinda annoying if you stay there more than 1 day. Hope hotel improves on these areas then I am surely in for next time

The location was excellent. Location, location, location. I was also very happy with the attitude of the receptionist who was present during our check-in: she was extremely helpful and very nice. She supported us during the whole stay: she was able to leave SPA (which is another advantage of this hotel) opened for us even after the official closure time and pro-actively brought us towels/iron when needed.

I was surprised that hotel was not able to provide me with the shaving kit. They also did not clean the room on one day of the stay even though they were in the room (they knew about the consumed articles from minibar of that day). It was also unusual that the reception was not able to order a taxi for us: not only they do not order taxi in advance for the specific time, but taxi companies were not responding to their calls when we needed the taxi and were ready to leave.

The location was excellent and the hotel itself was very comfortable. We would have preferred parquet to fitted carpet which looked a little dated but the staff at reception and breakfast were very helpful and courteous. .

Even though the cleaning staff were prompt and the room was cleaned every day , not enough attention was put in the cleaning we found. For instance empty shower gels were left on the floor, the bed wasn’t properly made and the carpet wasn’t vacuumed as far as we could see. The towels had definitely seen better days. Despite these shortcomings we had a great time at this hotel and in the lovely city of Belgrade.

The room and the bathroom are spacious and really nice looking, the location is perfect, close to everything. Bathrobes and slippers provided.

The only thing is that for a hotel of such quality it's a shame there ,is no shelf in the shower. No place to put the shampoo/shower gel. The previous occupant had put the bottle on top of the shower head, and when I adjusted the shower, that bottle fell and hit me :) A small shelf would be awesome. Also there is a coffee maker in the room but the coffee capsules were not provided, only tea bags...:(

Beautiful hotel directly in the city center - location could not be better. Staff was friendly - hotel looks like the pictures. Bathroom in particular was done very well - great lighting. Overall very nice design.

Unfortunately on the second floor I could hear quite a bit from the street, as well as some of the rooms around me. There was clicking noises coming from the vent that were distracting when trying to sleep. The worst part however was the bed - I stayed in a room with two twin beds as it was just one night so didn't matter - and found both to be very uncomfortable. Both beds had a dip in the middle from usage, so getting comfortable was tough - I also found all of the pillows to be too soft, although that is a personal preference as some might love this. If I were there longer than one night would have requested better pillows - and hopefully the beds in my room are not representative of all in the hotel - as everything else was great.

Th staff were very friendly especially those in the reception area. Breakfast was tasty with good mix of foodstuffs.The location is ideal for seeing the city centre area and that was my main reason for returning to this hotel. I also appreciate the quietness of the rooms in such a vibrant part of the city. The beds are also extremely comfortable. And the ability to make tea or coffee in your room is also welcome. It is a place where you can feel relaxed and at ease.

There appeared to be a shortage of domestic staff, so I felt that there were times when room cleaning could have been more thorough. The hotel might benefit from a bigger lobby area, as the current one is very small.

The wonderful hotel! We lived in a cozy, clean room with excellent sound insulation. With a comfortable bed and a large bathroom. Despite the cool winter days, the room was warm, but not hot (the air conditioner for heating worked perfectly). The underfloor heating in the bathroom was a very nice feature of the room We liked the spa complex and the gym, which, despite its limited size, contains all the necessary equipment. Breakfast was excellent too! The hotel is located in the center, which makes it convenient for a leisurely tour of all the main sights of Belgrade. I highly recommend visiting the National Museum, which is located directly opposite the hotel. I would like to thank the hotel staff separately. Nice, friendly, but unobtrusive girls. They are always ready to help and answer all questions. Thank you very much!

Please limit smoking of electronic cigarettes in the breakfast area

Large and comfortable room, good sound insulation on an old building. Despite a lot of street noise, we were not disturbed.

What is advertised as an “aperitif bar” is in fact a smoking sports betting place. The hotel should make that clear and make sure it is properly closed off from the hotel corridors because of smoke.

This is a nice hotel, quite new, well located in the city center near shopping streets. Many restaurants within walking distance. The room was very tidy and nice. Size was not large but comfortable. Large safety box for pc. Nice bathroom and very nice shower. Room housekeeping very good.

Bed was very comfortable but for some reason I sweat both nights. There is a led light outside the window which forced me to completely close the curtains, which I do not like. Breakfast was varied, very average quality. Staff is nice and professional, but lacked that kind of extra willingness to be helpful which is always appreciated by customers. Overall, I would book this hotel again, but given the nice structure, and the price, some extra effort would make this hotel even better. Given the Spa must be booked in advance, I could not find time to try it.

Excellent and very friendly, helpful and polite staff. Jelena front desk staff was extremely helpful. Went out of her way to look after me. Location was fantastic. Walking distance to all tourist spots Aircon was powerful and kept room cool. Room was spacious I had amazing stay and would recommend this hotel House keeping staff was excellent too

Nothing