Very nice hotel, comfortable room, quiet, minibar, excellent breakfast, high speed internet.

The room was spacious, it has good blackout, free water is provided. In Spa center sauna was a small one, for 2 people max. The pool was quite good and clean, but for us a bit cold (perfect for summer time, I guess, but in winter you want warmer). SPA center itself was not big, too. But for Novi Sad hotels it's rare to have swimming pools, so nothing to complain about.

It was too hot in the rooms for the first day. Breakfast was not impressive, good but nothing special. The area where the hotel was situated in the evenings smelled worse than in the old city center (only for winters).

This was our second stay at this hotel this year, but probably not the last. We know it very well, we return here regularly, because we like it. Free parking, nice staff, good food, great breakfast, perfect relaxation in the wellness area, and we can't miss the Gorki List with ice and lemon in the bar.

The property was well kept and in an excellent location to access public transit. The wellness area provided many fitness and leisure areas. The outdoor pool had a perfect temperature for swimming. Most importantly, the staff always went above-and-beyond whenever I had a question or need. Special recognition to Irena and Svetlana !!!

I liked everything

Clean and nice hotel ,nice rooms and very nice personel.Seems nice outdoor pool area but unfortunately we were not there out of the season.Definitely excellent value for money.

A bit small inner pool and welness area in basement,without windows. Hotel is not in a strict center but with taxi which has reaonable price just a few minutes away.

I like the stuff, open and friendly, always ready to help us! The mattress was good, so we had a really good sleep. Spa was'n crowded at all, just a couple of folks except us. Excellent breakfast. But I would add more salads though.

There was a smell in our bathroom, probably because the ventilation didn't work. But it wasn't a bother for a couple of days staying.

Great room, great breakfast. And we had really good time in SPA, thanks so much to the staff for letting us check out a little later so we could enjoy our time in the pool

A bit too far from the city center. Not such a big problem, of course, but if not for that, everything would be ideal!

Extremely cozy and posh, and on a great location. Food is amazing, rooms are super luxurious and staff is absolutely great. There is literally no space for disappointment in this hotel chain and always looking forward to come back.

Great spa facilities, comfortable bed, nice staff and great breakfast

The building felt old, needs an upgrade to reach the claimed number of stars

Rooms are clean and have everything you need. It was +39 outside and airconditioning did its job very well. Staff is very helpfull. Room service is quick. Hotel is small so don't expect large lobby space, but it didn't bother me. Location is not within walking distance from city center (unless you want to walk for 20 minutes), but taxi comes quickly and is fairly cheap. You can find good supermarkets nearby.

Breakfast is OK, but not on par with 5 stars. Room was decorated in dark colors. Not to say it's bad, but I prefer light environment.