The hotel staff was incredibly friendly. We stopped by the hotel early to drop our luggage off but were met with the surprise of a free early check-in in addition to a free upgrade to a room with a balcony. We were also able to check out late at 1 pm free of cost, and the luggage hold was amazing. The room was spacious, and the hotel had a lovely pool as well. Great location near lots of food and the City Square Mall. There is a bus station nearby to get into the city center of Singapore and the MRT station is a 10 minute walk away.

Nothing. Great stay.

Some of the nice things I liked - The room was bright cause of the windows. - The room had a nice comfortable bed and also had all the toiletries and etc for a comfortable stay. - The room had heavy curtains to close out the light so you can sleep in. - The staff were friendly. - The WIFI was really good and strong. - the hotel was located in a very good location. Easy to the neighborhood around by walking and also a MRT station nearby

a few things that irked me but it wasn't a dealbreaker. - the bathroom was a bit small. - the air-con couldn't be colder as it was pre-programmed - small space to open your suitcase. - TV only had the local channels. - to turn off all the lights you need to switch off everything one by one. - there was no exhaust fan in the toilet.

1. Sophisticated & comfortable. 2. Quiet room - it was at the very end of the corridor. 3. Decent rooftop pool - Safe & clean. 4. Cleaning staff always smiling and greeting whenever we meet in the corridor.

1. Location - far from MRT stations. 2. Limited toiletries - booked the room for 2 pax, got only 1 shower gel & 1 shampoo (small bottles) 3. No bottled water - Tap water is drinkable but the taste is awful.

Comfortable bed, room nice with sofa near window can sit by the side readings, aircon was good user friendly to control temperature

Wardrobe light there's no switches, needed to On/Off from Master switch. Best to have wash basin Infront to have mirror and tv hope to have more channel choice... HBO movies, discovery, sports....etc

The hotel is clean and in a nice area with many restaurants and bars open until late night. The staff is also very kind.

The breakfast is acceptable but there are few choices for a 4 stars hotel, especially for the sweet tastes. The room is clean but really small and I have trouble founding a place to open my (big) luggage.

The property was very clean, stylish and well appointed for the price for Singapore.

Difficult to fault, but the room could have been a bit more sound proofed. It wasn’t noisy, but you could hear people talking in the hallway.

The rooms were cleaned everyday and staff were extremely courteous and friendly.

They charged my personal credit card which was used for booking purpose as I had chosen pay at property option. However to my dismay the entire amount was charged before I arrived and so I had to bear forex and related charges

The hotel was better than expected. Premium room wasn’t too small. Hotel was clean. The pool wasn’t too big and there was a small area for spa bubble. Toilet was decently sized. We got premium connecting rooms. Staff were very friendly, attentive and helpful.

Nothing.

Very clean and comfortable. Excellent , friendly service from the staff . Lovely pool . Great location- lots of eats close by

Loose shower head - kept falling off Very thin walls - you can hear the people in the rooms close by. Only 2 pool lounges for the whole pool area

Room was clean and comfortable, got a free upgrade with a balcony which was great for drying wet clothes. Pool was very clean

The pool area needed more chairs, there was only 2. Tiles in pool area were very slippery and I had a fall.