Location is as good as it gets, very near V&A, enjoyed during new year festive too see the fireworks and some V&A stuff walking distance. If parking gets full we parked in the parking lot next door and reception just validates you parking. Bit further but scenic walk. V&A Area very secure especially this time of the season, constant patrols and surveillance.

When checking in there was a line too wait and rooms werent ready. Because they were still cleaning, wait took 30 minutes longer if you were not waiting at reception waiting for updates or getting the next available. As you can tell people where not happy as payments and bookings were done a while ago but honestly no need too take that out on hotel staff. I drove from JHB too cpt still kept a calm head no need for entitled international tourists too scream at workers at festive we all human.

Great Location, we were aware that there would be no Breakfast or Pool availabilty due to ongoing building works during our stay. The Hotel had however made arrangements to use a reasturant around the corner to obtain a breakfast which we used. The building works dd not affect us at all which we had feared. We had an on going issue in our room with the air con unit which required Rodi the Maintenance Supervisor attended a number of times. Rodi was very throrough, friendly and proffesional in diagosing and determining the fault, a real asset to the hotel. There was a lot of Security Staff on durty Leading to and from the V&A from the hotel, this made us feel safe. Good Safe Parking in the Hotel Grounds.

The staff are amazing and could not make u feel more welcome. The hotel is nearing the end of a renovation; rooms are beautiful and although the restaurant and bar were not open more than offered alternatives for this. With excellent room service and cold food options, local restaurants on the door step. U did not hear any building work and our rooms were near to the reception area being worked on. A magnificent stay.

Nothing. We were made aware before our arrival of the renovation work and it did not impeded our visit at all. We cant wait by to come back when it is finished.

Perfect location, great upgraded rooms, extremely friendly staff, highly recommend!

Nothing!

Variety and delicious food in restaurant Friendly and helpful staff View of mountain, waterfront, etc. General ambience Cleanliness of hotel Welcoming foyer

Maintenance should do more routine inspections. Initially, on booking in, the aircon wasn't working, as well as the light in the entrance area (room) wasn't working. Maintenance man promised to fix the aircon the afternoon but didn't. Night shift man ended up fixing it. Toilet flushing mechanism (big flush) wasn't working. Hanger rail in cupboard needs to be tightened as the rail moves while trying to slide the hanger. . Rooms are tiny when compared to a nearby hotel that is much cheaper... however, the foyer at the other hotel wasn't as smart.

I like that the hotel was in a good area, close to most of the shops, especially V&A Waterfront and the hotel was very clean.

The hotel was under construction and the was a lot of noise, it was not comfortable at all.. I also didn't like that there was no bar fridge in the rooms..

Very friendly and accommodating front desk personnel. Rooms have been newly furbished and have excellent lighting, spacious and comfortable beds. Location is excellent and parking easy.

The building is renovating so the usual bustle around this was evident. The breakfast area was not available, but the hotel gave ample warning for this, provided complementary tea, coffee and rusks as well as a vending machine with snacks. There was also a coffee shop a stone throw away for eats. I think the hotel handled the construction and guests very well

Very well located within walking distance of both the V&A Waterfront and central Cape Town (Breë St and Bo-Kaap). Comfortable room. Friendly staff. Easy parking outside in gated car park.

The bar area is rather uninspiring. Was surprised to be asked to settle my R455 (£19) room tab a day before I checked out on the grounds that “such level of credit is not normally extended to our guests”. Nothing about this was mentioned at check in.

My 2nd stay here. Great location for reasonable walks to V&A waterfront and city center. Stayed in a renovated room which was nicely done. Good selection of intl TV channels. I really like this hotel for its convenience and upkeep. Parking.

Breakfast wasn't included which is menu order only. Didn't eat there at all but for a dessert craving. Other restaurants aren't readily nearby either. Don't expect much of a view from this hotel but just step outside and explore the nearby sites. Cautionary note: If driving from the airport, it is a congested and a "better be in the right lane" to get to this hotel exiting F.W.de Kierk Blvd. I recommend studying Google Maps and using its direction feature.

Breakfast was great, room was slightly disappointing on first entry, view of skip bins in car park, but as I was hardly ever in room did not matter overall though on ocassin looking out of window sighed. Room ceiling height low, but overall was a great base for four days, staff real helpful, close to city and could walk places. Knowing what I now know that no room probably has a view to speak of I would still stay here again

No fan in the bathroom so room filled with steam and I was afraid would set alarms off as happens in other hotels. No pen in the room, funny how you don’t miss them till they are not thee, but it’s ok I had my own. Gym had no towels first day, could use a water cooler and cups in there and/ or wipes for the equipment. Best view in hotel from there unless there are rooms above.