Great location, room and food! The drinking water is free and the front desk were willing to help with tour information and local information too! How lovely. I had no clue there was no room service but they brought my meals and water up when I asked. I am thankful. The water was hot and the room was cleaned as often as needed. A good place to be alone in your room if you need. Wifi was fast and good, did not interrupt at all, and made me happy. Finally, you and your belongings are safe, whether you are inside or out touring.

Because there was no room service (realised this a day before I left) I felt an off vibe from the staff when I ordered something up. Perhaps they could not tell me sooner and did not like having to bring things up. Secondly, the place also does not come with any free meal and so you pay for everything you eat and drink (except water). And if you pay for anything in cash, ensure to document all payment made to avoid being questioned multiple times about a payment you have already paid for. Thirdly, the walls were thinner than I expected so you can hear the people close to you if they are speaking loudly. Lastly, there was no heating, so the room was cold and the only way to keep warm was to constantly shower with hot water or layer up a lot.

VERY happy with the person who picked us up from airport! What a wonderful welcome! Happy that that service was an option, loved our room, loved the food options, location was perfect for us, most staff members were friendly and engaging and responsive, enjoyed developing a relationship with a few staff members that we saw most days, liked that we could open the window and get fresh air, price was very reasonable, appreciated having the electric tea pot, SO many things were right!

Needed a lamp in the living room area. Had a bad experience with the housekeeper hanging back up used dirty towels that I put on the floor (and specifically told her that they were dirty). And she did not change our sheets after 4/5 days when we asked for new clean sheets. Also, noticed people in the coffee bar sneezing into their hands and not washing their hands and continuing to serve people. Lastly, just not use to paying for coffee at the hotels that I stay at. Or not having wash cloths. Both cultural differences I understand.

I liked everything about the place, in fact when another venue that we had booked turned out to be an absolute disaster, we came back to the Urban Oasis for a further week. The staff were great, especially Victor who occasionally ran the rooftop bar. The food was superb and very well priced. The paid parking was also great in a secure building. One thing to be cautious about in the parking garage, which is multi storey, is that when you leave in the morning and return in the afternoon is to be cautious of the other drivers entering and leaving as they tend to cut the corners.

The only thing that I did not like was the use of macon instead of bacon. Macon just does not do it for me.

The experience staying at Urbsn Oasis was exceptional..it was more than I expected .Everything that you needed was there.. Very nice place to stay.... There was one staff member who went out of her way to help me with my bags..I think her name was Kasefah..(Her anniversary we shared in the same day I was there on the 27 Feb ...She was married 19 years and we celebrated 49 years..Very friendly lady...)The staff in general was nice..But she stood out..Once again a very nice place to stay

The parking on the street...But don't let that take away the enjoyment of staying at the hotel.....There are security Marshall's ...

What I liked the most was that the Zambian delegation from Pretoria was also booked at Urban Oasis Aparthotel. This made me as a Chief to be more comfortable, and I felt very safe. They took good care of me. On my departure day, the hotel attendant was very good. He was very helpful and made sure that I left the hotel in good time to catch my flight back to Zambia at 04 00 hours.

There was no transport arrangements from the hotel to Cape Town International Conventional Center where our 2024 Entrepreneurship Congress was being held. We didn't have enough time to see or shop in Cape Town.

I found the staff to excellent, well trained, attentive and highly professional. The room was very comfortable and was serviced to a high standard. The food was good, well presented and extremely tasty. We were so impressed with this venue, that when we found our other accommodation turned out to be not up to the expected standard, we booked to return for another 8 nights.

There was only one negative and this was the fact that the guest wi-fi was unsecured. It woukld be preferable if there was a password on the w-fi.

The apartment was clean, beautiful, comfortable with modern finishes. The kitchen and lounge areas were fully equipped. Everything was as advertised. We were blown away by the quality of the food and coffee from the restaurant, we had all our meals from there as a result (except for the first day when we found out the restaurant closed earlier than we had assumed). The views from the rooftop entertainment area were amazing. The friendliness of staff was evident and appreciated.

The bar and pool entertainment area closed too early for our liking (20h00), and so did the restaurant (20h30). We found the rooftop entertainment area rather tiny for the size of the establishment. We waited too long for breakfast on the first day (about 35 mins), and some orders were mixed up. Meluleki seemed to be having a bad morning and appeared somewhat not attuned or overwhelmed by our frustration. However, he redeemed himself for the remainder of our stay, and we received our meals promptly with no complaints.

The location is perfect - we had a rental car so we were happy to be able to park right outside the hotel on the street, which was quite safe, due to the patroling cops and security people. The hotel has their own private parking too, for 100 RAND a day. The vibe on Saturday night was amazing at the hotel's resraurant, with live singers and music until midnight. We didn't feel the need to get out and go anywhere else. They also have a pool and poolside bar which we were unable to visit since we were out all day. The restaurant is great for food - even though our breakfast wasn't included in the package, to have easy access to a meal is really important.

Their restaurant closes early for dinner on weekdays (8 pm) and we struggled a little on one of the days because we arrived at 8.15. Also, the bar closes at 9 pm on weekdays. The streets aren't deemed safe for walking at night so your best bet is to take an Uber to V&A Waterfront where restaurants are open late or order food through UberEats.

The location was super central to Cape Town to all of the main tourist attractions. There were plenty of places to eat nearby - the Italian restaurant "The Cousins Trattoria" was absolutely brilliant!

Our windows were left open a couple of days and lights left on after servicing the room, which meant some mosquitoes were able to get into the room (it also seemed odd to leave lighting on wastefully in a country that has rolling blackouts/loadshedding?). Also our shampoo/soaps were not replaced as expected.

The room is comfortable. Makes you feel at home . Just right for two people . We enjoyed our stay .

That housekeeping come knocking at your door before check out to ask whether you are checking out today . We know when we checking out and we know what time we should be out . Its disturbing for someone to come knocking at your door while busy getting ready to check out , just to remind you the time too . That is the only thing we are not happy about .